Please get in touch with us if you have any questions, require additional information, or need a formal quote. We look forward to hearing from you!
Dipl.-Ing. Stefan Kempter and Dr. Andrea Kempter
|Address:||Am Hoernle 7
|Phone:||+49 8363 927396|
|Fax:||+49 8363 927703|
|Email:||info (a) yasm.com|
|Internet:||it-processmaps.com | yasm.com|
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In the YaSM Wiki you will find a comprehensive account of the YaSM processes, the YaSM glossary, the RACI matrix, as well as in-depth information on how YaSM relates to ITIL®, ISO 20000 and other guidelines.
In the YaSM videos Stefan Kempter explains how service management works and how YaSM helps you with becoming a successful provider of services.
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If you are a consultant, you can apply for our consulting partnership program.