Downloads: YaSM Product Documentation

YaSM Service Management | Downloads: Product Documentation and White Papers

Factsheets and product specifications

Screen shots

Our screen shot collections contain detailed, zoomable vector graphics which allow you to examine the different types of diagrams in detail.

User manuals

The user manuals are platform-specific and provide instructions for setting up and using our products.

White papers

The documents in this section contain background information on YaSM and the YaSM Process Map, as well as on YaSM and ISO 20000.

Legal