The YaSM Process Map: Introduction

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Process templates for your enterprise service management or ITSM initiative. - Start here if you are looking for an introduction to the structure and the contents of the YaSM process model.

For organizations that want to get serious with introducing YaSM and best-practice service management or ITSM processes we offer a complete and detailed process model with ready-to-use process diagrams and document templates, called the "YaSM® Process Map".

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