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The YaSM Blog - Archive

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December 20, 2016	Enterprise service management is gaining traction By Stefan Kempter Enterprise Service Management YaSM concepts
July 7, 2016	A new support portal for YaSM - we finally eat our own cooking! By Stefan Kempter YaSM support YaSM Process Map
June 20, 2016	The customer is king - The simple principles of good service management, part 1 By Stefan Kempter Good service management YaSM concepts
January 18, 2016	DevOps - friend or foe for YaSM? By Stefan Kempter DevOps ITIL
September 28, 2015	YaSM and continual service improvement By Stefan Kempter YaSM processes ITIL
July 29, 2015	Service operation according to YaSM By Stefan Kempter YaSM processes ITIL
June 4, 2015	YaSM and the service transition stage By Stefan Kempter YaSM processes ITIL
May 3, 2015	New initiative by AXELOS: ITIL® for non-IT service providers By Stefan Kempter ITIL
April 21, 2015	Where is capacity management? By Stefan Kempter YaSM processes ITIL
March 15, 2015	YaSM and service design By Stefan Kempter YaSM processes ITIL
December 21, 2014	YaSM and the service strategy By Stefan Kempter YaSM processes ITIL
November 23, 2014	Is YaSM an independent ITSM framework? By Stefan Kempter YaSM concepts
October 29, 2014	YaSM - an alternative to ITIL? By Stefan Kempter YaSM concepts ITIL
October 5, 2014	Beware of evil process templates By Stefan Kempter YaSM Process Map ITIL
September 13, 2014	Is YaSM 'ITIL lite' or 'lean ITIL'? By Stefan Kempter YaSM concepts ITIL
August 1, 2014	Launch of the free YaSM Wiki By Stefan Kempter YaSM concepts YaSM Wiki
July 25, 2014	Why 'Yet another Service Management Model'? By Stefan Kempter YaSM concepts ITIL

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