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	<id>https://yasm.com/wiki/de/index.php?action=history&amp;feed=atom&amp;title=YaSM_Service-Management-News</id>
	<title>YaSM Service-Management-News - Versionsgeschichte</title>
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	<updated>2026-05-09T11:33:59Z</updated>
	<subtitle>Versionsgeschichte dieser Seite in YaSM Service-Management-Wiki</subtitle>
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		<id>https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;diff=1453&amp;oldid=prev</id>
		<title>Andrea am 12. März 2025 um 16:11 Uhr</title>
		<link rel="alternate" type="text/html" href="https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;diff=1453&amp;oldid=prev"/>
		<updated>2025-03-12T16:11:36Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table style=&quot;background-color: #fff; color: #202122;&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
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				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;← Nächstältere Version&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;Version vom 12. März 2025, 18:11 Uhr&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l2&quot;&gt;Zeile 2:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Zeile 2:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta name=&amp;quot;keywords&amp;quot; content=&amp;quot;yasm news, service management news, enterprise service management news, ITSM news&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta name=&amp;quot;keywords&amp;quot; content=&amp;quot;yasm news, service management news, enterprise service management news, ITSM news&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta name=&amp;quot;description&amp;quot; content=&amp;quot;Die wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. News und Videos zu Service-Management: ESM / BSM, ITSM und ISO 20000.&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta name=&amp;quot;description&amp;quot; content=&amp;quot;Die wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. News und Videos zu Service-Management: ESM / BSM, ITSM und ISO 20000.&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;meta name=&quot;thumbnail&quot; content=&quot;https://yasm.com/wiki/de/img/yasm-service-management/thumbnail/Yasm-service-management-news-de.jpg&quot; /&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&amp;quot;og:url&amp;quot; content=&amp;quot;https://yasm.com/wiki/de/index.php/YaSM_Service-Management-News&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&amp;quot;og:url&amp;quot; content=&amp;quot;https://yasm.com/wiki/de/index.php/YaSM_Service-Management-News&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&amp;quot;og:title&amp;quot; content=&amp;quot;Service-Management-News | YaSM Service-Management-Wiki&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&amp;quot;og:title&amp;quot; content=&amp;quot;Service-Management-News | YaSM Service-Management-Wiki&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l13&quot;&gt;Zeile 13:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Zeile 14:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;/itpmch&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;/itpmch&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;html&amp;gt;&amp;lt;div class=&amp;quot;noresize&amp;quot;&amp;gt;&amp;lt;a href=&amp;quot;https://yasm.com/wiki/en/index.php/YaSM_Service_Management_News&amp;quot;&amp;gt;&amp;lt;img src=&amp;quot;https://yasm.com/wiki/de/img/yasm-wiki/YaSM-Wiki-English.png&amp;quot; width=&amp;quot;210&amp;quot; height=&amp;quot;54&amp;quot; style=&amp;quot;float:right;&amp;quot; alt=&amp;quot;in English&amp;quot; title=&amp;quot;This page in English&amp;quot; /&amp;gt;&amp;lt;/a&amp;gt;&amp;lt;/div&amp;gt;&amp;lt;br style=&amp;quot;clear:both;&amp;quot;/&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;html&amp;gt;&amp;lt;div class=&amp;quot;noresize&amp;quot;&amp;gt;&amp;lt;a href=&amp;quot;https://yasm.com/wiki/en/index.php/YaSM_Service_Management_News&amp;quot;&amp;gt;&amp;lt;img src=&amp;quot;https://yasm.com/wiki/de/img/yasm-wiki/YaSM-Wiki-English.png&amp;quot; width=&amp;quot;210&amp;quot; height=&amp;quot;54&amp;quot; style=&amp;quot;float:right;&amp;quot; alt=&amp;quot;in English&amp;quot; title=&amp;quot;This page in English&amp;quot; /&amp;gt;&amp;lt;/a&amp;gt;&amp;lt;/div&amp;gt;&amp;lt;br style=&amp;quot;clear:both;&amp;quot;/&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;p&amp;gt;&amp;amp;nbsp;&amp;lt;/p&amp;gt;&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;div itemid=&amp;quot;https://yasm.com/wiki/de/img/yasm-service-management/Yasm-service-management-news-de.jpg&amp;quot; itemscope itemtype=&amp;quot;https://schema.org/ImageObject&amp;quot;&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;div itemid=&amp;quot;https://yasm.com/wiki/de/img/yasm-service-management/Yasm-service-management-news-de.jpg&amp;quot; itemscope itemtype=&amp;quot;https://schema.org/ImageObject&amp;quot;&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l31&quot;&gt;Zeile 31:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Zeile 31:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&amp;quot;dateModified&amp;quot; content=&amp;quot;2024-11-21&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&amp;quot;dateModified&amp;quot; content=&amp;quot;2024-11-21&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;/span&amp;gt;  &lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;/span&amp;gt;  &lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
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&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;  &amp;lt;meta itemprop=&quot;url&quot; content=&quot;https://yasm.com/wiki/de/img/yasm-service-management/thumbnail/Yasm-service-management-news-de.jpg&quot; /&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;  &amp;lt;meta itemprop=&quot;width&quot; content=&quot;1200&quot; /&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;  &amp;lt;meta itemprop=&quot;height&quot; content=&quot;1200&quot; /&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;  &amp;lt;meta itemprop=&quot;dateCreated&quot; content=&quot;2025-03-11&quot; /&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;  &amp;lt;meta itemprop=&quot;datePublished&quot; content=&quot;2025-03-11&quot; /&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;/span&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&amp;quot;keywords&amp;quot; content=&amp;quot;YaSM News&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&amp;quot;keywords&amp;quot; content=&amp;quot;YaSM News&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&amp;quot;keywords&amp;quot; content=&amp;quot;Service Management News&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&amp;quot;keywords&amp;quot; content=&amp;quot;Service Management News&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l94&quot;&gt;Zeile 94:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Zeile 101:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;Das YaSM Service-Management-Prozessmodell eignet sich für alle Organisationen, die Enterprise-Service-Management oder ITSM Best-Practice praktisch umsetzen wollen.&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;Das YaSM Service-Management-Prozessmodell eignet sich für alle Organisationen, die Enterprise-Service-Management oder ITSM Best-Practice praktisch umsetzen wollen.&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;Die YaSM&amp;amp;reg;-Prozesslandkarte besteht aus einer einsatzfertigen Sammlung von Prozess-Diagrammen und Dokument-Vorlagen für Microsoft Visio&amp;amp;reg; oder die ARIS Process Platform&amp;lt;sup&amp;gt;&amp;lt;small&amp;gt;&amp;amp;trade;&amp;lt;/small&amp;gt;&amp;lt;/sup&amp;gt;. Alle Prozessdiagramme und Dokumente sind vollständig editierbar; Sie können diese Service-Management-Templates beliebig an die Erfordernisse Ihrer Organisation angepassen.&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;Die YaSM&amp;amp;reg;-Prozesslandkarte besteht aus einer einsatzfertigen Sammlung von Prozess-Diagrammen und Dokument-Vorlagen für Microsoft Visio&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;amp;reg;, BIC Process Design&lt;/ins&gt;&amp;amp;reg; oder die ARIS Process Platform&amp;lt;sup&amp;gt;&amp;lt;small&amp;gt;&amp;amp;trade;&amp;lt;/small&amp;gt;&amp;lt;/sup&amp;gt;. Alle Prozessdiagramme und Dokumente sind vollständig editierbar; Sie können diese Service-Management-Templates beliebig an die Erfordernisse Ihrer Organisation angepassen.&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;ul style=&amp;quot;list-style-image: URL(&amp;#039;/wiki/de/img/yasm-wiki/icon-pfeil-rechts.png&amp;#039;);padding-left: 6px;&amp;quot;&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;ul style=&amp;quot;list-style-image: URL(&amp;#039;/wiki/de/img/yasm-wiki/icon-pfeil-rechts.png&amp;#039;);padding-left: 6px;&amp;quot;&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;li&amp;gt;Weitere Informationen zum YaSM-Prozessmodell: &amp;lt;a href=&amp;quot;https://yasm.com/de/produkte/yasm-prozesslandkarte&amp;quot; title=&amp;quot;Die YaSM-Prozesslandkarte - das Service-Management-Prozessmodell&amp;quot;&amp;gt;Die YaSM-Prozesslandkarte&amp;lt;/a&amp;gt;&amp;lt;/li&amp;gt;&amp;lt;/ul&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;li&amp;gt;Weitere Informationen zum YaSM-Prozessmodell: &amp;lt;a href=&amp;quot;https://yasm.com/de/produkte/yasm-prozesslandkarte&amp;quot; title=&amp;quot;Die YaSM-Prozesslandkarte - das Service-Management-Prozessmodell&amp;quot;&amp;gt;Die YaSM-Prozesslandkarte&amp;lt;/a&amp;gt;&amp;lt;/li&amp;gt;&amp;lt;/ul&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l292&quot;&gt;Zeile 292:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Zeile 299:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;span id=&amp;quot;YaSM&amp;quot;&amp;gt;[1] YaSM&amp;amp;reg; ist eine eingetragene Marke von IT Process Maps GbR.&amp;lt;/span&amp;gt;&amp;lt;br /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;span id=&amp;quot;YaSM&amp;quot;&amp;gt;[1] YaSM&amp;amp;reg; ist eine eingetragene Marke von IT Process Maps GbR.&amp;lt;/span&amp;gt;&amp;lt;br /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;span id=&quot;ITIL&quot;&amp;gt;[2] ITIL&amp;amp;reg; und IT Infrastructure Library&amp;amp;reg; sind eingetragene Marken von &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;AXELOS Limited&lt;/del&gt;.&amp;lt;/span&amp;gt;&amp;lt;br /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;span id=&quot;ITIL&quot;&amp;gt;[2] ITIL&amp;amp;reg; und IT Infrastructure Library&amp;amp;reg; sind eingetragene Marken von &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;PeopleCert Group&lt;/ins&gt;.&amp;lt;/span&amp;gt;&amp;lt;br /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;html&amp;gt;Von:&amp;amp;#160;&amp;amp;#160;Andrea Kempter&amp;amp;#160;&amp;lt;a rel=&amp;quot;author&amp;quot; href=&amp;quot;https://www.linkedin.com/in/andreakempter&amp;quot;&amp;gt;&amp;lt;img style=&amp;quot;margin:0px 0px 0px 0px;&amp;quot; src=&amp;quot;/wiki/de/img/yasm-wiki/bookmarking/linkedin.jpg&amp;quot; width=&amp;quot;16&amp;quot; height=&amp;quot;16&amp;quot; title=&amp;quot;Von: Andrea Kempter | Profil auf LinkedIn&amp;quot; alt=&amp;quot;Autor: Andrea Kempter, IT Process Maps GbR&amp;quot; /&amp;gt;&amp;lt;/a&amp;gt;&amp;amp;#160;&amp;amp;#160;und&amp;amp;#160;&amp;amp;#160;Stefan Kempter&amp;amp;#160;&amp;lt;a href=&amp;quot;https://www.linkedin.com/in/stefankempter&amp;quot;&amp;gt;&amp;lt;img style=&amp;quot;margin:0px 0px 0px 0px;&amp;quot; src=&amp;quot;/wiki/de/img/yasm-wiki/bookmarking/linkedin.jpg&amp;quot; width=&amp;quot;16&amp;quot; height=&amp;quot;16&amp;quot; title=&amp;quot;Von: Stefan Kempter | Profil auf LinkedIn&amp;quot; alt=&amp;quot;Autor: Stefan Kempter, IT Process Maps GbR&amp;quot; /&amp;gt;&amp;lt;/a&amp;gt;, IT Process Maps.&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;html&amp;gt;Von:&amp;amp;#160;&amp;amp;#160;Andrea Kempter&amp;amp;#160;&amp;lt;a rel=&amp;quot;author&amp;quot; href=&amp;quot;https://www.linkedin.com/in/andreakempter&amp;quot;&amp;gt;&amp;lt;img style=&amp;quot;margin:0px 0px 0px 0px;&amp;quot; src=&amp;quot;/wiki/de/img/yasm-wiki/bookmarking/linkedin.jpg&amp;quot; width=&amp;quot;16&amp;quot; height=&amp;quot;16&amp;quot; title=&amp;quot;Von: Andrea Kempter | Profil auf LinkedIn&amp;quot; alt=&amp;quot;Autor: Andrea Kempter, IT Process Maps GbR&amp;quot; /&amp;gt;&amp;lt;/a&amp;gt;&amp;amp;#160;&amp;amp;#160;und&amp;amp;#160;&amp;amp;#160;Stefan Kempter&amp;amp;#160;&amp;lt;a href=&amp;quot;https://www.linkedin.com/in/stefankempter&amp;quot;&amp;gt;&amp;lt;img style=&amp;quot;margin:0px 0px 0px 0px;&amp;quot; src=&amp;quot;/wiki/de/img/yasm-wiki/bookmarking/linkedin.jpg&amp;quot; width=&amp;quot;16&amp;quot; height=&amp;quot;16&amp;quot; title=&amp;quot;Von: Stefan Kempter | Profil auf LinkedIn&amp;quot; alt=&amp;quot;Autor: Stefan Kempter, IT Process Maps GbR&amp;quot; /&amp;gt;&amp;lt;/a&amp;gt;, IT Process Maps.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>Andrea</name></author>
	</entry>
	<entry>
		<id>https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;diff=1408&amp;oldid=prev</id>
		<title>Andrea am 22. November 2024 um 17:00 Uhr</title>
		<link rel="alternate" type="text/html" href="https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;diff=1408&amp;oldid=prev"/>
		<updated>2024-11-22T17:00:35Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table style=&quot;background-color: #fff; color: #202122;&quot; data-mw=&quot;interface&quot;&gt;
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				&lt;col class=&quot;diff-content&quot; /&gt;
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				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;← Nächstältere Version&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;Version vom 22. November 2024, 19:00 Uhr&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l1&quot;&gt;Zeile 1:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Zeile 1:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;itpmch&amp;gt;&amp;lt;title&amp;gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;YaSM &lt;/del&gt;Service-Management-News | YaSM-Wiki&amp;lt;/title&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;itpmch&amp;gt;&amp;lt;title&amp;gt;Service-Management-News | YaSM-Wiki&amp;lt;/title&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta name=&amp;quot;keywords&amp;quot; content=&amp;quot;yasm news, service management news, enterprise service management news, ITSM news&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta name=&amp;quot;keywords&amp;quot; content=&amp;quot;yasm news, service management news, enterprise service management news, ITSM news&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta name=&amp;quot;description&amp;quot; content=&amp;quot;Die wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. News und Videos zu Service-Management: ESM / BSM, ITSM und ISO 20000.&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta name=&amp;quot;description&amp;quot; content=&amp;quot;Die wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. News und Videos zu Service-Management: ESM / BSM, ITSM und ISO 20000.&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&amp;quot;og:url&amp;quot; content=&amp;quot;https://yasm.com/wiki/de/index.php/YaSM_Service-Management-News&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&amp;quot;og:url&amp;quot; content=&amp;quot;https://yasm.com/wiki/de/index.php/YaSM_Service-Management-News&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&quot;og:title&quot; content=&quot;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;YaSM &lt;/del&gt;Service-Management-News | YaSM Service-Management-Wiki&quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&quot;og:title&quot; content=&quot;Service-Management-News | YaSM Service-Management-Wiki&quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&amp;quot;og:description&amp;quot; content=&amp;quot;Die wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. News und Videos zu Service-Management: ESM / BSM, ITSM und ISO 20000.&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&amp;quot;og:description&amp;quot; content=&amp;quot;Die wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. News und Videos zu Service-Management: ESM / BSM, ITSM und ISO 20000.&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&amp;quot;og:site_name&amp;quot; content=&amp;quot;YaSM Service Management&amp;quot;&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&amp;quot;og:site_name&amp;quot; content=&amp;quot;YaSM Service Management&amp;quot;&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l12&quot;&gt;Zeile 12:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Zeile 12:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;link href=&amp;quot;https://plus.google.com/100916307096177053362/posts&amp;quot; rel=&amp;quot;publisher&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;link href=&amp;quot;https://plus.google.com/100916307096177053362/posts&amp;quot; rel=&amp;quot;publisher&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;/itpmch&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;/itpmch&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;html&amp;gt;&amp;lt;div class=&quot;noresize&quot;&amp;gt;&amp;lt;a href=&quot;https://yasm.com/wiki/en/index.php/YaSM_Service_Management_News&quot;&amp;gt;&amp;lt;img src=&quot;https://yasm.com/wiki/de/img/yasm-wiki/YaSM-Wiki-English.png&quot; width=&quot;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;140&lt;/del&gt;&quot; height=&quot;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;36&lt;/del&gt;&quot; style=&quot;float:right;&quot; alt=&quot;in English&quot; title=&quot;This page in English&quot; /&amp;gt;&amp;lt;/a&amp;gt;&amp;lt;/div&amp;gt;&amp;lt;br style=&quot;clear:both;&quot;/&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;html&amp;gt;&amp;lt;div class=&quot;noresize&quot;&amp;gt;&amp;lt;a href=&quot;https://yasm.com/wiki/en/index.php/YaSM_Service_Management_News&quot;&amp;gt;&amp;lt;img src=&quot;https://yasm.com/wiki/de/img/yasm-wiki/YaSM-Wiki-English.png&quot; width=&quot;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;210&lt;/ins&gt;&quot; height=&quot;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;54&lt;/ins&gt;&quot; style=&quot;float:right;&quot; alt=&quot;in English&quot; title=&quot;This page in English&quot; /&amp;gt;&amp;lt;/a&amp;gt;&amp;lt;/div&amp;gt;&amp;lt;br style=&quot;clear:both;&quot;/&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;&amp;amp;nbsp;&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;&amp;amp;nbsp;&amp;lt;/p&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l20&quot;&gt;Zeile 20:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Zeile 20:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&amp;quot;dateCreated&amp;quot; content=&amp;quot;2017-06-05&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&amp;quot;dateCreated&amp;quot; content=&amp;quot;2017-06-05&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&amp;quot;datePublished&amp;quot; content=&amp;quot;2017-06-05&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&amp;quot;datePublished&amp;quot; content=&amp;quot;2017-06-05&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&quot;dateModified&quot; content=&quot;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;2021&lt;/del&gt;-&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;04&lt;/del&gt;-&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;18&lt;/del&gt;&quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&quot;dateModified&quot; content=&quot;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;2024&lt;/ins&gt;-&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;11&lt;/ins&gt;-&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;21&lt;/ins&gt;&quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&amp;quot;width&amp;quot; content=&amp;quot;1280&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&amp;quot;width&amp;quot; content=&amp;quot;1280&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&amp;quot;height&amp;quot; content=&amp;quot;640&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&amp;quot;height&amp;quot; content=&amp;quot;640&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l29&quot;&gt;Zeile 29:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Zeile 29:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&amp;quot;dateCreated&amp;quot; content=&amp;quot;2017-06-05&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&amp;quot;dateCreated&amp;quot; content=&amp;quot;2017-06-05&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&amp;quot;datePublished&amp;quot; content=&amp;quot;2017-06-05&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&amp;quot;datePublished&amp;quot; content=&amp;quot;2017-06-05&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&quot;dateModified&quot; content=&quot;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;2021&lt;/del&gt;-&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;04&lt;/del&gt;-&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;18&lt;/del&gt;&quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&quot;dateModified&quot; content=&quot;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;2024&lt;/ins&gt;-&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;11&lt;/ins&gt;-&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;21&lt;/ins&gt;&quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;/span&amp;gt;  &lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;/span&amp;gt;  &lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&amp;quot;keywords&amp;quot; content=&amp;quot;YaSM News&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta itemprop=&amp;quot;keywords&amp;quot; content=&amp;quot;YaSM News&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l35&quot;&gt;Zeile 35:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Zeile 35:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;figure class=&amp;quot;mw-halign-right&amp;quot; typeof=&amp;quot;mw:File/Thumb&amp;quot;&amp;gt;&amp;lt;img srcset=&amp;quot;https://yasm.com/wiki/de/img/yasm-service-management/400px-Yasm-service-management-news-de.jpg 400w, https://yasm.com/wiki/de/img/yasm-service-management/Yasm-service-management-news-de.jpg 1280w&amp;quot; sizes=&amp;quot;100vw&amp;quot; src=&amp;quot;https://yasm.com/wiki/de/img/yasm-service-management/400px-Yasm-service-management-news-de.jpg&amp;quot; fetchpriority=&amp;quot;high&amp;quot; decoding=&amp;quot;async&amp;quot; width=&amp;quot;400&amp;quot; height=&amp;quot;200&amp;quot; class=&amp;quot;mw-file-element&amp;quot; alt=&amp;quot;YaSM-News: Die wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. Videos und Neuigkeiten zum Service-Management: Enterprise-Service-Management (ESM / BSM), IT-Service-Management (ITSM) und ISO 20000.&amp;quot; /&amp;gt;&amp;lt;/a&amp;gt;&amp;lt;figcaption&amp;gt;&amp;lt;span style=&amp;quot;font-variant:small-caps;&amp;quot;&amp;gt;&amp;lt;b&amp;gt;&amp;lt;a href=&amp;quot;https://yasm.com/wiki/de/img/yasm-service-management/Yasm-service-management-news-de.jpg&amp;quot; title=&amp;quot;YaSM Service-Management-News&amp;quot;&amp;gt;YaSM Service-Management-News&amp;lt;/a&amp;gt;&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/figcaption&amp;gt;&amp;lt;/figure&amp;gt;&amp;lt;/div&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;figure class=&amp;quot;mw-halign-right&amp;quot; typeof=&amp;quot;mw:File/Thumb&amp;quot;&amp;gt;&amp;lt;img srcset=&amp;quot;https://yasm.com/wiki/de/img/yasm-service-management/400px-Yasm-service-management-news-de.jpg 400w, https://yasm.com/wiki/de/img/yasm-service-management/Yasm-service-management-news-de.jpg 1280w&amp;quot; sizes=&amp;quot;100vw&amp;quot; src=&amp;quot;https://yasm.com/wiki/de/img/yasm-service-management/400px-Yasm-service-management-news-de.jpg&amp;quot; fetchpriority=&amp;quot;high&amp;quot; decoding=&amp;quot;async&amp;quot; width=&amp;quot;400&amp;quot; height=&amp;quot;200&amp;quot; class=&amp;quot;mw-file-element&amp;quot; alt=&amp;quot;YaSM-News: Die wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. Videos und Neuigkeiten zum Service-Management: Enterprise-Service-Management (ESM / BSM), IT-Service-Management (ITSM) und ISO 20000.&amp;quot; /&amp;gt;&amp;lt;/a&amp;gt;&amp;lt;figcaption&amp;gt;&amp;lt;span style=&amp;quot;font-variant:small-caps;&amp;quot;&amp;gt;&amp;lt;b&amp;gt;&amp;lt;a href=&amp;quot;https://yasm.com/wiki/de/img/yasm-service-management/Yasm-service-management-news-de.jpg&amp;quot; title=&amp;quot;YaSM Service-Management-News&amp;quot;&amp;gt;YaSM Service-Management-News&amp;lt;/a&amp;gt;&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/figcaption&amp;gt;&amp;lt;/figure&amp;gt;&amp;lt;/div&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;&amp;lt;span id=&quot;md-webpage-description&quot; itemprop=&quot;description&quot;&amp;gt;Die wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. News und Videos zum Service-Management: ESM&amp;amp;#8239;/ BSM, ITSM und ISO&amp;amp;#8239;20000.&amp;lt;/span&amp;gt;&amp;lt;br style=&quot;clear:both;&quot; /&amp;gt;&amp;lt;/html&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;&amp;lt;span id=&quot;md-webpage-description&quot; itemprop=&quot;description&quot;&amp;gt;Die wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;b&amp;gt;&amp;lt;span style=&quot;color:#465674;&quot;&amp;gt;&lt;/ins&gt;News und Videos zum Service-Management&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;/span&amp;gt;&amp;lt;/b&amp;gt;&lt;/ins&gt;: ESM&amp;amp;#8239;/ BSM, ITSM und ISO&amp;amp;#8239;20000.&amp;lt;/span&amp;gt;&amp;lt;br style=&quot;clear:both;&quot; /&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;gt;&amp;lt;/html&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt; &lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;==Service-Management-Checklisten (Templates)==&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt; &lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;html&amp;gt;&amp;lt;figure class=&quot;mw-halign-right&quot; typeof=&quot;mw:File/Thumb&quot;&amp;gt;&amp;lt;a href=&quot;https://yasm.com/wiki/de/index.php/Service-Management-Checklisten&quot; title=&quot;Service-Management-Checklisten&quot;&amp;gt;&amp;lt;img srcset=&quot;https://yasm.com/wiki/de/img/yasm-checklisten/200px/Yasm-checklisten-dokument-vorlagen.jpg 200w, https://yasm.com/wiki/de/img/yasm-checklisten/480px/Yasm-checklisten-dokument-vorlagen.jpg 480w, https://yasm.com/wiki/de/img/yasm-checklisten/Yasm-checklisten-dokument-vorlagen.jpg 1200w&quot; sizes=&quot;100vw&quot; src=&quot;https://yasm.com/wiki/de/img/yasm-checklisten/Yasm-checklisten-dokument-vorlagen.jpg&quot; decoding=&quot;async&quot; width=&quot;200&quot; height=&quot;150&quot; class=&quot;mw-file-element&quot; alt=&quot;YaSM Service-Management-Checkliste / Dokument-Vorlage | Beispiel: Incident Record&quot; /&amp;gt;&amp;lt;/a&amp;gt;&amp;lt;figcaption&amp;gt;&amp;lt;span style=&quot;font-variant:small-caps;&quot;&amp;gt;&amp;amp;#10140;&amp;amp;nbsp;&amp;lt;a href=&quot;https://yasm.com/wiki/de/index.php/Service-Management-Checklisten&quot; title=&quot;Service-Management-Templates (Checklisten, Vorlagen)&quot;&amp;gt;Service-Management-Templates (Checklisten / Dokument-Vorlagen)&amp;lt;/a&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/figcaption&amp;gt;&amp;lt;/figure&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt; &lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;p&amp;gt;Die am häufigsten nachgefragten Service-Management-Checklisten und Dokument-Vorlagen sind jetzt in unserem YaSM-Wiki für Sie verfügbar.&amp;lt;/p&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;p&amp;gt;Die Checklisten sind generisch, d.h. für die meisten Organisationen anwendbar; sie können in vielen Fällen als Vorlagen bzw. Templates genutzt werden, wenn bestimmte Service-Management-Dokumente in einer Organisation erstellt werden müssen.&amp;lt;/p&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;ul style=&quot;list-style-image: URL(&#039;/wiki/de/img/yasm-wiki/icon-pfeil-rechts.png&#039;);padding-left: 6px;&quot;&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;li&amp;gt;&amp;lt;a href=&quot;https://yasm.com/wiki/de/index.php/Service-Management-Checklisten&quot; title=&quot;Service-Management-Checklisten (Templates)&quot;&amp;gt;Service-Management-Checklisten und Dokument-Vorlagen&amp;lt;/a&amp;gt;&amp;lt;/li&amp;gt;&amp;lt;/ul&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;br style=&quot;clear:both;&quot; /&amp;gt;&amp;lt;p&lt;/ins&gt;&amp;gt;&amp;lt;/html&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;==Service-Management-Prozessmodell für BIC Process Design==&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;==Service-Management-Prozessmodell für BIC Process Design==&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l49&quot;&gt;Zeile 49:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Zeile 59:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;ul style=&amp;quot;list-style-image: URL(&amp;#039;/wiki/de/img/yasm-wiki/icon-video-camera.png&amp;#039;);padding-left: 7px;&amp;quot;&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;ul style=&amp;quot;list-style-image: URL(&amp;#039;/wiki/de/img/yasm-wiki/icon-video-camera.png&amp;#039;);padding-left: 7px;&amp;quot;&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;li&amp;gt;&amp;lt;a href=&amp;quot;https://yasm.com/de/videos/yasm-bic-process-design&amp;quot; title=&amp;quot;Video: YaSM Service-Management-Prozessmodell für BIC Process Design&amp;quot;&amp;gt;Video: Das YaSM-Prozessmodell für BIC&amp;lt;/a&amp;gt;&amp;lt;br /&amp;gt;Stefan Kempter zeigt Ihnen in diesem Video, wie die BIC-Repository-Datei mit den YaSM-Prozessen in BIC Process Design&amp;amp;reg; geladen wird, und welche Prozessdiagramme und Inhalte in der YaSM&amp;amp;reg;-Prozesslandkarte für BIC enthalten sind.&amp;lt;/li&amp;gt;&amp;lt;/ul&amp;gt;&amp;lt;br style=&amp;quot;clear:both;&amp;quot; /&amp;gt;&amp;lt;p&amp;gt;&amp;lt;/html&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;li&amp;gt;&amp;lt;a href=&amp;quot;https://yasm.com/de/videos/yasm-bic-process-design&amp;quot; title=&amp;quot;Video: YaSM Service-Management-Prozessmodell für BIC Process Design&amp;quot;&amp;gt;Video: Das YaSM-Prozessmodell für BIC&amp;lt;/a&amp;gt;&amp;lt;br /&amp;gt;Stefan Kempter zeigt Ihnen in diesem Video, wie die BIC-Repository-Datei mit den YaSM-Prozessen in BIC Process Design&amp;amp;reg; geladen wird, und welche Prozessdiagramme und Inhalte in der YaSM&amp;amp;reg;-Prozesslandkarte für BIC enthalten sind.&amp;lt;/li&amp;gt;&amp;lt;/ul&amp;gt;&amp;lt;br style=&amp;quot;clear:both;&amp;quot; /&amp;gt;&amp;lt;p&amp;gt;&amp;lt;/html&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;==Service-Management-Checklisten (Templates)==&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;html&amp;gt;&amp;lt;figure class=&quot;mw-halign-right&quot; typeof=&quot;mw:File/Thumb&quot;&amp;gt;&amp;lt;a href=&quot;https://yasm.com/wiki/de/index.php/Service-Management-Checklisten&quot; title=&quot;Service-Management-Checklisten&quot;&amp;gt;&amp;lt;img srcset=&quot;https://yasm.com/wiki/de/img/yasm-checklisten/200px/Yasm-checklisten-dokument-vorlagen.jpg 200w, https://yasm.com/wiki/de/img/yasm-checklisten/480px/Yasm-checklisten-dokument-vorlagen.jpg 480w, https://yasm.com/wiki/de/img/yasm-checklisten/Yasm-checklisten-dokument-vorlagen.jpg 1200w&quot; sizes=&quot;100vw&quot; src=&quot;https://yasm.com/wiki/de/img/yasm-checklisten/Yasm-checklisten-dokument-vorlagen.jpg&quot; decoding=&quot;async&quot; width=&quot;200&quot; height=&quot;150&quot; class=&quot;mw-file-element&quot; alt=&quot;YaSM Service-Management-Checkliste / Dokument-Vorlage | Beispiel: Incident Record&quot; /&amp;gt;&amp;lt;/a&amp;gt;&amp;lt;figcaption&amp;gt;&amp;lt;span style=&quot;font-variant:small-caps;&quot;&amp;gt;&amp;amp;#10140;&amp;amp;nbsp;&amp;lt;a href=&quot;https://yasm.com/wiki/de/index.php/Service-Management-Checklisten&quot; title=&quot;Service-Management-Templates (Checklisten, Vorlagen)&quot;&amp;gt;Service-Management-Templates (Checklisten / Dokument-Vorlagen)&amp;lt;/a&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/figcaption&amp;gt;&amp;lt;/figure&amp;gt;&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;p&amp;gt;Die am häufigsten nachgefragten Service-Management-Checklisten und Dokument-Vorlagen sind jetzt in unserem YaSM-Wiki für Sie verfügbar.&amp;lt;/p&amp;gt;&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;p&amp;gt;Die Checklisten sind generisch, d.h. für die meisten Organisationen anwendbar; sie können in vielen Fällen als Vorlagen bzw. Templates genutzt werden, wenn bestimmte Service-Management-Dokumente in einer Organisation erstellt werden müssen.&amp;lt;/p&amp;gt;&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;ul style=&quot;list-style-image: URL(&#039;/wiki/de/img/yasm-wiki/icon-pfeil-rechts.png&#039;);padding-left: 6px;&quot;&amp;gt;&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;li&amp;gt;&amp;lt;a href=&quot;https://yasm.com/wiki/de/index.php/Service-Management-Checklisten&quot; title=&quot;Service-Management-Checklisten (Templates)&quot;&amp;gt;Service-Management-Checklisten und Dokument-Vorlagen&amp;lt;/a&amp;gt;&amp;lt;/li&amp;gt;&amp;lt;/ul&amp;gt;&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;br style=&quot;clear:both;&quot; /&amp;gt;&amp;lt;p&amp;gt;&amp;lt;/html&amp;gt;&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;==FitSM - leichtgewichtiges IT-Service-Management==&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;==FitSM - leichtgewichtiges IT-Service-Management==&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l300&quot;&gt;Zeile 300:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Zeile 300:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;!-- define schema.org/WebPage --&amp;gt; &amp;lt;span itemid=&amp;quot;https://yasm.com/wiki/de/index.php/YaSM_Service-Management-News&amp;quot; itemscope itemtype=&amp;quot;https://schema.org/WebPage&amp;quot; itemref=&amp;quot;md-webpage-description&amp;quot;&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;!-- define schema.org/WebPage --&amp;gt; &amp;lt;span itemid=&amp;quot;https://yasm.com/wiki/de/index.php/YaSM_Service-Management-News&amp;quot; itemscope itemtype=&amp;quot;https://schema.org/WebPage&amp;quot; itemref=&amp;quot;md-webpage-description&amp;quot;&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;  &amp;lt;meta itemprop=&amp;quot;name&amp;quot; content=&amp;quot;YaSM Service-Management-News&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;  &amp;lt;meta itemprop=&amp;quot;name&amp;quot; content=&amp;quot;YaSM Service-Management-News&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;  &amp;lt;meta itemprop=&quot;Headline&quot; content=&quot;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;YaSM &lt;/del&gt;Service-Management-News&quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;  &amp;lt;meta itemprop=&quot;Headline&quot; content=&quot;Service-Management-News&quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;  &amp;lt;meta itemprop=&quot;alternativeHeadline&quot; content=&quot;Service-Management-News&quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;  &amp;lt;meta itemprop=&quot;alternativeHeadline&quot; content=&quot;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;YaSM &lt;/ins&gt;Service-Management-News&quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;  &amp;lt;link itemprop=&amp;quot;url&amp;quot; href=&amp;quot;https://yasm.com/wiki/de/index.php/YaSM_Service-Management-News&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;  &amp;lt;link itemprop=&amp;quot;url&amp;quot; href=&amp;quot;https://yasm.com/wiki/de/index.php/YaSM_Service-Management-News&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;  &amp;lt;meta itemprop=&amp;quot;about&amp;quot; content=&amp;quot;Service Management&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;  &amp;lt;meta itemprop=&amp;quot;about&amp;quot; content=&amp;quot;Service Management&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>Andrea</name></author>
	</entry>
	<entry>
		<id>https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;diff=1403&amp;oldid=prev</id>
		<title>Andrea am 27. Oktober 2024 um 16:11 Uhr</title>
		<link rel="alternate" type="text/html" href="https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;diff=1403&amp;oldid=prev"/>
		<updated>2024-10-27T16:11:58Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;a href=&quot;https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;amp;diff=1403&amp;amp;oldid=1272&quot;&gt;Änderungen zeigen&lt;/a&gt;</summary>
		<author><name>Andrea</name></author>
	</entry>
	<entry>
		<id>https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;diff=1272&amp;oldid=prev</id>
		<title>Andrea am 29. Dezember 2023 um 16:19 Uhr</title>
		<link rel="alternate" type="text/html" href="https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;diff=1272&amp;oldid=prev"/>
		<updated>2023-12-29T16:19:16Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table style=&quot;background-color: #fff; color: #202122;&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;de&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;← Nächstältere Version&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;Version vom 29. Dezember 2023, 18:19 Uhr&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l7&quot;&gt;Zeile 7:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Zeile 7:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&amp;quot;og:site_name&amp;quot; content=&amp;quot;YaSM Service Management&amp;quot;&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&amp;quot;og:site_name&amp;quot; content=&amp;quot;YaSM Service Management&amp;quot;&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&amp;quot;og:type&amp;quot; content=&amp;quot;article&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&amp;quot;og:type&amp;quot; content=&amp;quot;article&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;meta property=&quot;fb:admins&quot; content=&quot;100002035253209&quot; /&amp;gt;&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;meta property=&quot;fb:admins&quot; content=&quot;100002592864414&quot; /&amp;gt;&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&amp;quot;og:image&amp;quot; content=&amp;quot;https://yasm.com/wiki/de/img/yasm-service-management/Yasm-service-management-news-de.jpg&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&amp;quot;og:image&amp;quot; content=&amp;quot;https://yasm.com/wiki/de/img/yasm-service-management/Yasm-service-management-news-de.jpg&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&amp;quot;og:image:width&amp;quot; content=&amp;quot;1280&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&amp;quot;og:image:width&amp;quot; content=&amp;quot;1280&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&amp;quot;og:image:height&amp;quot; content=&amp;quot;640&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;meta property=&amp;quot;og:image:height&amp;quot; content=&amp;quot;640&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;meta name=&quot;twitter:card&quot; content=&quot;summary_large_image&quot;&amp;gt;&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;meta name=&quot;twitter:site&quot; content=&quot;@YaSM_DACH&quot;&amp;gt;&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;meta name=&quot;twitter:creator&quot; content=&quot;@YaSM_DACH&quot;&amp;gt;&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;meta name=&quot;twitter:title&quot; content=&quot;YaSM Service-Management-News&quot;&amp;gt;&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;meta name=&quot;twitter:description&quot; content=&quot;Die wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell.&quot;&amp;gt;&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;meta name=&quot;twitter:image&quot; content=&quot;https://yasm.com/wiki/de/img/yasm-service-management/Yasm-service-management-news-de.jpg&quot;&amp;gt;&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;meta name=&quot;twitter:image:alt&quot; content=&quot;Die wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. Videos und Neuigkeiten zum Service-Management: Enterprise-Service-Management (ESM / BSM), IT-Service-Management (ITSM) und ISO 20000.&quot;&amp;gt;&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;link href=&amp;quot;https://plus.google.com/100916307096177053362/posts&amp;quot; rel=&amp;quot;publisher&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;link href=&amp;quot;https://plus.google.com/100916307096177053362/posts&amp;quot; rel=&amp;quot;publisher&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;/itpmch&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;/itpmch&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>Andrea</name></author>
	</entry>
	<entry>
		<id>https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;diff=1180&amp;oldid=prev</id>
		<title>Andrea am 16. Oktober 2023 um 15:43 Uhr</title>
		<link rel="alternate" type="text/html" href="https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;diff=1180&amp;oldid=prev"/>
		<updated>2023-10-16T15:43:32Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;a href=&quot;https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;amp;diff=1180&amp;amp;oldid=1172&quot;&gt;Änderungen zeigen&lt;/a&gt;</summary>
		<author><name>Andrea</name></author>
	</entry>
	<entry>
		<id>https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;diff=1172&amp;oldid=prev</id>
		<title>Andrea am 5. September 2023 um 15:45 Uhr</title>
		<link rel="alternate" type="text/html" href="https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;diff=1172&amp;oldid=prev"/>
		<updated>2023-09-05T15:45:14Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table style=&quot;background-color: #fff; color: #202122;&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
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				&lt;tr class=&quot;diff-title&quot; lang=&quot;de&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;← Nächstältere Version&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;Version vom 5. September 2023, 17:45 Uhr&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l45&quot;&gt;Zeile 45:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Zeile 45:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;img itemprop=&amp;quot;thumbnailUrl&amp;quot; style=&amp;quot;margin:5px 0px 30px 30px; float:right;&amp;quot; src=&amp;quot;https://yasm.com/wiki/de/img/yasm-service-management/400px-Yasm-service-management-news-de.jpg&amp;quot; width=&amp;quot;400&amp;quot; height=&amp;quot;200&amp;quot; title=&amp;quot;YaSM Service-Management-News&amp;quot; alt=&amp;quot;YaSM-News: Die wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. Videos und Neuigkeiten zum Service-Management: Enterprise-Service-Management (ESM / BSM), IT-Service-Management (ITSM) und ISO 20000.&amp;quot; /&amp;gt;&amp;lt;/a&amp;gt;&amp;lt;/div&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;img itemprop=&amp;quot;thumbnailUrl&amp;quot; style=&amp;quot;margin:5px 0px 30px 30px; float:right;&amp;quot; src=&amp;quot;https://yasm.com/wiki/de/img/yasm-service-management/400px-Yasm-service-management-news-de.jpg&amp;quot; width=&amp;quot;400&amp;quot; height=&amp;quot;200&amp;quot; title=&amp;quot;YaSM Service-Management-News&amp;quot; alt=&amp;quot;YaSM-News: Die wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. Videos und Neuigkeiten zum Service-Management: Enterprise-Service-Management (ESM / BSM), IT-Service-Management (ITSM) und ISO 20000.&amp;quot; /&amp;gt;&amp;lt;/a&amp;gt;&amp;lt;/div&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;word-wrap:normal;&amp;quot;&amp;gt;&amp;lt;span id=&amp;quot;md-webpage-description&amp;quot; itemprop=&amp;quot;description&amp;quot;&amp;gt;Die&amp;amp;nbsp;wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. News und Videos zum Service-Management: ESM&amp;amp;#8239;/ BSM, ITSM und ISO&amp;amp;#8239;20000.&amp;lt;/span&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;br style=&amp;quot;clear:both;&amp;quot; /&amp;gt;&amp;lt;/html&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;word-wrap:normal;&amp;quot;&amp;gt;&amp;lt;span id=&amp;quot;md-webpage-description&amp;quot; itemprop=&amp;quot;description&amp;quot;&amp;gt;Die&amp;amp;nbsp;wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. News und Videos zum Service-Management: ESM&amp;amp;#8239;/ BSM, ITSM und ISO&amp;amp;#8239;20000.&amp;lt;/span&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;br style=&amp;quot;clear:both;&amp;quot; /&amp;gt;&amp;lt;/html&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;==Service-Management-Prozessmodell für BIC Process Design==&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;html&amp;gt;&amp;lt;a href=&quot;https://yasm.com/de/produkte/yasm-prozesslandkarte-bic&quot; &amp;gt;&amp;lt;img src=&quot;https://yasm.com/de/content/produkte/yasm-prozesslandkarte-bic/bic-process-gbtec-service-management-yasm-prozessmodell.jpg&quot; alt=&quot;Das Top-Level-Diagramm der YaSM-Prozesslandkarte für BIC (BIC Process Design) mit einem Überblick über alle Service-Management-Prozesse.&quot; title=&quot;Service-Management-Prozessmodell für BIC: Top-Level-Diagramm&quot; style=&quot;display: block; float: right; border: 1px solid #c7c7c7; margin-top: 5px; margin-right: 0px; margin-bottom: 10px; margin-left: 20px&quot; width=&quot;200&quot; height=&quot;200&quot; /&amp;gt;&amp;lt;/a&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;p style=&quot;margin-top: 0; word-wrap:normal;&quot;&amp;gt;Die YaSM&amp;amp;reg;-Prozesslandkarte ist jetzt für ein weiteres Prozessmanagement-Tool verfügbar: BIC Platfom / BIC Process Design&amp;amp;reg; von GBTEC Software AG!&amp;lt;/p&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;p&amp;gt;Das &amp;lt;a href=&quot;https://yasm.com/de/produkte/yasm-prozesslandkarte-bic&quot; title=&quot;YaSM-Prozesslandkarte für BIC / BIC Process Design&quot;&amp;gt;Service-Management-Prozessmodell für BIC&amp;lt;/a&amp;gt; wurde speziell für Unternehmen, Organisationen und die öffentliche Verwaltung / Behörden entwickelt, die GBTEC&#039;s BIC Platform zum Aufbau ihrer digitalen Prozesslandschaft nutzen.&amp;lt;/p&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;p&amp;gt;GBTEC Software AG mit dem Hauptsitz in Bochum entwickelt und vermarktet die BIC Platform&amp;amp;reg; - eine Lösung zur digitalen Transformation, die auch das Modul BIC Process Design&amp;amp;reg; für Business Process Management  (BPM) verwendet: BIC bietet ein modernes, einfach zu bedienendes Prozessportal, in dem Unternehmen ihre Arbeitsabläufe modellieren, analysieren und optimieren können. Es ist ein beliebtes BPM-Tool, das von Unternehmen aller Art und Größe eingesetzt wird. &amp;lt;/p&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;p&amp;gt;Die YaSM&amp;amp;reg;-Prozesslandkarte für BIC wird als natives BIC-Repository bereitgestellt, das in BIC Process Design&amp;amp;reg; importiert werden kann. Sie ist somit die perfekte Grundlage für Organisationen, die ihre Service-Management-Prozesse an Best Practices wie ITIL&amp;amp;reg;, ISO 20000, FitSM usw. ausrichten möchten.&amp;lt;/p&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;ul style=&quot;list-style-image: URL(&#039;/wiki/de/img/yasm-wiki/icon-pfeil-rechts.png&#039;);padding-left: 6px;&quot;&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;li&amp;gt;&amp;lt;a href=&quot;https://yasm.com/de/produkte/yasm-prozesslandkarte-bic&quot; title=&quot;Service-Management-Prozessmodell für BIC / BIC Process Design&quot;&amp;gt;YaSM Service-Management-Templates für BIC Process Design&amp;lt;/a&amp;gt;&amp;amp;reg;&amp;lt;/li&amp;gt;&amp;lt;/ul&amp;gt;&amp;lt;br style=&quot;clear:both;&quot; /&amp;gt;&amp;lt;p&amp;gt;&amp;lt;/html&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;==Service-Management-Checklisten (Templates)==&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;==Service-Management-Checklisten (Templates)==&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>Andrea</name></author>
	</entry>
	<entry>
		<id>https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;diff=1170&amp;oldid=prev</id>
		<title>Andrea am 16. Juli 2023 um 14:57 Uhr</title>
		<link rel="alternate" type="text/html" href="https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;diff=1170&amp;oldid=prev"/>
		<updated>2023-07-16T14:57:53Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table style=&quot;background-color: #fff; color: #202122;&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
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				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;← Nächstältere Version&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;Version vom 16. Juli 2023, 16:57 Uhr&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l45&quot;&gt;Zeile 45:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Zeile 45:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;img itemprop=&amp;quot;thumbnailUrl&amp;quot; style=&amp;quot;margin:5px 0px 30px 30px; float:right;&amp;quot; src=&amp;quot;https://yasm.com/wiki/de/img/yasm-service-management/400px-Yasm-service-management-news-de.jpg&amp;quot; width=&amp;quot;400&amp;quot; height=&amp;quot;200&amp;quot; title=&amp;quot;YaSM Service-Management-News&amp;quot; alt=&amp;quot;YaSM-News: Die wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. Videos und Neuigkeiten zum Service-Management: Enterprise-Service-Management (ESM / BSM), IT-Service-Management (ITSM) und ISO 20000.&amp;quot; /&amp;gt;&amp;lt;/a&amp;gt;&amp;lt;/div&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;img itemprop=&amp;quot;thumbnailUrl&amp;quot; style=&amp;quot;margin:5px 0px 30px 30px; float:right;&amp;quot; src=&amp;quot;https://yasm.com/wiki/de/img/yasm-service-management/400px-Yasm-service-management-news-de.jpg&amp;quot; width=&amp;quot;400&amp;quot; height=&amp;quot;200&amp;quot; title=&amp;quot;YaSM Service-Management-News&amp;quot; alt=&amp;quot;YaSM-News: Die wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. Videos und Neuigkeiten zum Service-Management: Enterprise-Service-Management (ESM / BSM), IT-Service-Management (ITSM) und ISO 20000.&amp;quot; /&amp;gt;&amp;lt;/a&amp;gt;&amp;lt;/div&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;word-wrap:normal;&amp;quot;&amp;gt;&amp;lt;span id=&amp;quot;md-webpage-description&amp;quot; itemprop=&amp;quot;description&amp;quot;&amp;gt;Die&amp;amp;nbsp;wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. News und Videos zum Service-Management: ESM&amp;amp;#8239;/ BSM, ITSM und ISO&amp;amp;#8239;20000.&amp;lt;/span&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;br style=&amp;quot;clear:both;&amp;quot; /&amp;gt;&amp;lt;/html&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;word-wrap:normal;&amp;quot;&amp;gt;&amp;lt;span id=&amp;quot;md-webpage-description&amp;quot; itemprop=&amp;quot;description&amp;quot;&amp;gt;Die&amp;amp;nbsp;wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. News und Videos zum Service-Management: ESM&amp;amp;#8239;/ BSM, ITSM und ISO&amp;amp;#8239;20000.&amp;lt;/span&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;br style=&amp;quot;clear:both;&amp;quot; /&amp;gt;&amp;lt;/html&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;==Service-Management-Checklisten (Templates)==&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;html&amp;gt;&amp;lt;a href=&quot;https://yasm.com/wiki/de/index.php/Service-Management-Checklisten&quot; &amp;gt;&amp;lt;img src=&quot;https://yasm.com/wiki/de/img/yasm-checklisten/Yasm-checklisten-dokument-vorlagen.jpg&quot; alt=&quot;YaSM Service-Management-Checkliste / Dokument-Vorlage | Beispiel: Incident Record&quot; title=&quot;Service-Management-Checklisten&quot; style=&quot;display: block; float: right; border: 1px solid #c7c7c7; margin-top: 5px; margin-right: 0px; margin-bottom: 10px; margin-left: 20px&quot; width=&quot;200&quot; height=&quot;150&quot; /&amp;gt;&amp;lt;/a&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;p style=&quot;margin-top: 0; word-wrap:normal;&quot;&amp;gt;Die am häufigsten nachgefragten Service-Management-Checklisten und Dokument-Vorlagen sind jetzt in unserem YaSM-Wiki für Sie verfügbar.&amp;lt;/p&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;p&amp;gt;Die Checklisten sind generisch, d.h. für die meisten Organisationen anwendbar; sie können in vielen Fällen als Vorlagen bzw. Templates genutzt werden, wenn bestimmte Service-Management-Dokumente in einer Organisation erstellt werden müssen.&amp;lt;/p&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;ul style=&quot;list-style-image: URL(&#039;/wiki/de/img/yasm-wiki/icon-pfeil-rechts.png&#039;);padding-left: 6px;&quot;&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;li&amp;gt;&amp;lt;a href=&quot;https://yasm.com/wiki/de/index.php/Service-Management-Checklisten&quot; title=&quot;Service-Management-Checklisten (Templates)&quot;&amp;gt;Service-Management-Checklisten und Dokument-Vorlagen&amp;lt;/a&amp;gt;&amp;lt;/li&amp;gt;&amp;lt;/ul&amp;gt;&amp;lt;br style=&quot;clear:both;&quot; /&amp;gt;&amp;lt;p&amp;gt;&amp;lt;/html&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;==FitSM - leichtgewichtiges IT-Service-Management==&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;==FitSM - leichtgewichtiges IT-Service-Management==&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l54&quot;&gt;Zeile 54:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Zeile 61:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;li&amp;gt;&amp;lt;a href=&amp;quot;https://yasm.com/wiki/de/index.php/FitSM_und_YaSM&amp;quot; title=&amp;quot;FitSM und YaSM Service-Management&amp;quot;&amp;gt;Vergleich von FitSM und YaSM&amp;lt;/a&amp;gt;: FitSM-Prozesse / prozessspezifische Anforderungen und jeweils zugeordnete Prozesse / Templates aus dem YaSM-Prozessmodell.&amp;lt;/li&amp;gt;&amp;lt;/ul&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;li&amp;gt;&amp;lt;a href=&amp;quot;https://yasm.com/wiki/de/index.php/FitSM_und_YaSM&amp;quot; title=&amp;quot;FitSM und YaSM Service-Management&amp;quot;&amp;gt;Vergleich von FitSM und YaSM&amp;lt;/a&amp;gt;: FitSM-Prozesse / prozessspezifische Anforderungen und jeweils zugeordnete Prozesse / Templates aus dem YaSM-Prozessmodell.&amp;lt;/li&amp;gt;&amp;lt;/ul&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;ul style=&amp;quot;list-style-image: URL(&amp;#039;/wiki/de/img/yasm-wiki/icon-video-camera.png&amp;#039;);padding-left: 12px;&amp;quot;&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;ul style=&amp;quot;list-style-image: URL(&amp;#039;/wiki/de/img/yasm-wiki/icon-video-camera.png&amp;#039;);padding-left: 12px;&amp;quot;&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;li&amp;gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;i&amp;gt;Neues Video&amp;lt;/i&amp;gt;: &lt;/del&gt;&amp;lt;a href=&quot;https://yasm.com/de/videos/fitsm-lightweight-prozessmodell-yasm&quot; title=&quot;Video: Was ist FitSM (Federated IT Service Management)?&quot;&amp;gt;Was ist FitSM (Federated IT Service Management)?&amp;lt;/a&amp;gt;&amp;lt;br /&amp;gt;In diesem Video stellt Stefan Kempter FitSM näher vor und erläutert, wie das YaSM Service-Management-Modell und FitSM zusammenspielen.&amp;lt;/li&amp;gt;&amp;lt;/ul&amp;gt;&amp;lt;br style=&quot;clear:both;&quot; /&amp;gt;&amp;lt;p&amp;gt;&amp;lt;/html&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;li&amp;gt;&amp;lt;a href=&quot;https://yasm.com/de/videos/fitsm-lightweight-prozessmodell-yasm&quot; title=&quot;Video: Was ist FitSM (Federated IT Service Management)?&quot;&amp;gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;Video: &lt;/ins&gt;Was ist FitSM (Federated IT Service Management)?&amp;lt;/a&amp;gt;&amp;lt;br /&amp;gt;In diesem Video stellt Stefan Kempter FitSM näher vor und erläutert, wie das YaSM Service-Management-Modell und FitSM zusammenspielen.&amp;lt;/li&amp;gt;&amp;lt;/ul&amp;gt;&amp;lt;br style=&quot;clear:both;&quot; /&amp;gt;&amp;lt;p&amp;gt;&amp;lt;/html&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;==Service-Management-Diagramme in BPMN==&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;==Service-Management-Diagramme in BPMN==&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>Andrea</name></author>
	</entry>
	<entry>
		<id>https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;diff=1134&amp;oldid=prev</id>
		<title>Andrea am 26. Dezember 2022 um 16:26 Uhr</title>
		<link rel="alternate" type="text/html" href="https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;diff=1134&amp;oldid=prev"/>
		<updated>2022-12-26T16:26:10Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;a href=&quot;https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;amp;diff=1134&amp;amp;oldid=1070&quot;&gt;Änderungen zeigen&lt;/a&gt;</summary>
		<author><name>Andrea</name></author>
	</entry>
	<entry>
		<id>https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;diff=1070&amp;oldid=prev</id>
		<title>Andrea am 15. Juni 2022 um 15:45 Uhr</title>
		<link rel="alternate" type="text/html" href="https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;diff=1070&amp;oldid=prev"/>
		<updated>2022-06-15T15:45:07Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table style=&quot;background-color: #fff; color: #202122;&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
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				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;← Nächstältere Version&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;Version vom 15. Juni 2022, 17:45 Uhr&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l45&quot;&gt;Zeile 45:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Zeile 45:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;img itemprop=&amp;quot;thumbnailUrl&amp;quot; style=&amp;quot;margin:5px 0px 30px 30px; float:right;&amp;quot; src=&amp;quot;https://yasm.com/wiki/de/img/yasm-service-management/400px-Yasm-service-management-news-de.jpg&amp;quot; width=&amp;quot;400&amp;quot; height=&amp;quot;200&amp;quot; title=&amp;quot;YaSM Service-Management-News&amp;quot; alt=&amp;quot;YaSM-News: Die wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. Videos und Neuigkeiten zum Service-Management: Enterprise-Service-Management (ESM / BSM), IT-Service-Management (ITSM) und ISO 20000.&amp;quot; /&amp;gt;&amp;lt;/a&amp;gt;&amp;lt;/div&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;img itemprop=&amp;quot;thumbnailUrl&amp;quot; style=&amp;quot;margin:5px 0px 30px 30px; float:right;&amp;quot; src=&amp;quot;https://yasm.com/wiki/de/img/yasm-service-management/400px-Yasm-service-management-news-de.jpg&amp;quot; width=&amp;quot;400&amp;quot; height=&amp;quot;200&amp;quot; title=&amp;quot;YaSM Service-Management-News&amp;quot; alt=&amp;quot;YaSM-News: Die wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. Videos und Neuigkeiten zum Service-Management: Enterprise-Service-Management (ESM / BSM), IT-Service-Management (ITSM) und ISO 20000.&amp;quot; /&amp;gt;&amp;lt;/a&amp;gt;&amp;lt;/div&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;word-wrap:normal;&amp;quot;&amp;gt;&amp;lt;span id=&amp;quot;md-webpage-description&amp;quot; itemprop=&amp;quot;description&amp;quot;&amp;gt;Die&amp;amp;nbsp;wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. News und Videos zum Service-Management: ESM&amp;amp;#8239;/ BSM, ITSM und ISO&amp;amp;#8239;20000.&amp;lt;/span&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;br style=&amp;quot;clear:both;&amp;quot; /&amp;gt;&amp;lt;/html&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;word-wrap:normal;&amp;quot;&amp;gt;&amp;lt;span id=&amp;quot;md-webpage-description&amp;quot; itemprop=&amp;quot;description&amp;quot;&amp;gt;Die&amp;amp;nbsp;wichtigsten Beiträge, Neuerungen und Updates zum Service-Management-Wiki und zum YaSM-Prozessmodell. News und Videos zum Service-Management: ESM&amp;amp;#8239;/ BSM, ITSM und ISO&amp;amp;#8239;20000.&amp;lt;/span&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;br style=&amp;quot;clear:both;&amp;quot; /&amp;gt;&amp;lt;/html&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;==Service-Management-Diagramme in BPMN==&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;html&amp;gt;&amp;lt;a href=&quot;https://yasm.com/de/produkte/service-management-bpmn-diagramme-xml-vorlagen&quot; &amp;gt;&amp;lt;img src=&quot;https://yasm.com/de/content/produkte/service-management-bpmn-diagramme-xml-vorlagen/bpmn-service-management-prozess-diagramm-beispiel.jpg&quot; alt=&quot;Service-Management-Diagramme in BPMN-Format. Viele BPM-Applikationen ermöglichen den Import der YaSM BPMN-Flowcharts.&quot; title=&quot;Service-Management-Diagramme in BPMN&quot; style=&quot;display: block; float: right; border: 1px solid #c7c7c7; margin-top: 5px; margin-right: 0px; margin-bottom: 10px; margin-left: 20px&quot; width=&quot;200&quot; height=&quot;150&quot; /&amp;gt;&amp;lt;/a&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;p style=&quot;margin-top: 0; word-wrap:normal;&quot;&amp;gt;Business Process Model and Notation (BPMN) hat sich als offener De-Facto-Standard für Geschäftsprozess-Diagramme etabliert. Viele Tools für das Geschäftsprozess-Management - wie z.B. Adonis&amp;amp;reg;, Signavio&amp;amp;reg; oder Aeneis&amp;amp;reg; - ermöglichen den Import von BPMN-kompatiblen Prozessdefinitionen.&amp;lt;/p&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;p&amp;gt;Für alle Service-Provider, die solche Applikationen in ihrer Organisation verwenden, stellen wir die YaSM Prozess-Diagramme auch als BPMN-DI-kompatible XML-Dokumente bereit.&amp;lt;/p&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;ul style=&quot;list-style-image: URL(&#039;/wiki/de/img/yasm-wiki/icon-pfeil-rechts.png&#039;);padding-left: 6px;&quot;&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&amp;lt;li&amp;gt;&amp;lt;a href=&quot;https://yasm.com/de/produkte/service-management-bpmn-diagramme-xml-vorlagen&quot; title=&quot;Service-Management-Diagramme in BPMN&quot;&amp;gt;YaSM Service-Management-Templates in BPMN-XML&amp;lt;/a&amp;gt;&amp;lt;/li&amp;gt;&amp;lt;/ul&amp;gt;&amp;lt;br style=&quot;clear:both;&quot; /&amp;gt;&amp;lt;p&amp;gt;&amp;lt;/html&amp;gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;==Video: Wie beginnen mit Service-Management?==&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;==Video: Wie beginnen mit Service-Management?==&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l281&quot;&gt;Zeile 281:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Zeile 289:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;  &amp;lt;meta itemprop=&amp;quot;alternativeHeadline&amp;quot; content=&amp;quot;Service-Management-News&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;  &amp;lt;meta itemprop=&amp;quot;alternativeHeadline&amp;quot; content=&amp;quot;Service-Management-News&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
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&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;  &amp;lt;meta itemprop=&quot;dateModified&quot; content=&quot;2022-&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;03&lt;/del&gt;-&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;21&lt;/del&gt;&quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;  &amp;lt;meta itemprop=&quot;dateModified&quot; content=&quot;2022-&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;06&lt;/ins&gt;-&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;15&lt;/ins&gt;&quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;  &amp;lt;meta itemprop=&amp;quot;about&amp;quot; content=&amp;quot;Service Management&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;  &amp;lt;meta itemprop=&amp;quot;about&amp;quot; content=&amp;quot;Service Management&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;  &amp;lt;link itemprop=&amp;quot;primaryImageOfPage&amp;quot; href=&amp;quot;https://yasm.com/wiki/de/img/yasm-service-management/Yasm-service-management-news-de.jpg&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;  &amp;lt;link itemprop=&amp;quot;primaryImageOfPage&amp;quot; href=&amp;quot;https://yasm.com/wiki/de/img/yasm-service-management/Yasm-service-management-news-de.jpg&amp;quot; /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>Andrea</name></author>
	</entry>
	<entry>
		<id>https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;diff=1067&amp;oldid=prev</id>
		<title>Andrea am 21. März 2022 um 16:09 Uhr</title>
		<link rel="alternate" type="text/html" href="https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;diff=1067&amp;oldid=prev"/>
		<updated>2022-03-21T16:09:08Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;a href=&quot;https://yasm.com/wiki/de/index.php?title=YaSM_Service-Management-News&amp;amp;diff=1067&amp;amp;oldid=1056&quot;&gt;Änderungen zeigen&lt;/a&gt;</summary>
		<author><name>Andrea</name></author>
	</entry>
</feed>