Alternatives to ITIL - Revision history

Andrea at 10:49, 20 January 2025

2025-01-20T10:49:29Z

← Older revision		Revision as of 12:49, 20 January 2025
Line 2:		Line 2:
	<meta name="keywords" content="itil alternative, itil 4 alternative, itil alternatives" />		<meta name="keywords" content="itil alternative, itil 4 alternative, itil alternatives" />
	<meta name="description" content="ITIL® is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements. Rather, each framework or standard was created with a particular use in mind." />		<meta name="description" content="ITIL® is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements. Rather, each framework or standard was created with a particular use in mind." />
			<meta name="thumbnail" content="https://yasm.com/wiki/en/img/yasm-frameworks/itil/thumbnail/itil-alternatives.jpg" />
	<meta property="og:url" content="https://yasm.com/wiki/en/index.php/Alternatives_to_ITIL" />		<meta property="og:url" content="https://yasm.com/wiki/en/index.php/Alternatives_to_ITIL" />
	<meta property="og:title" content="Alternatives to ITIL \| YaSM Service Management Wiki" />		<meta property="og:title" content="Alternatives to ITIL \| YaSM Service Management Wiki" />
Line 12:		Line 13:
	</itpmch>		</itpmch>
	<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/ITIL-Alternativen"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="210" height="54" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/></html>		<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/ITIL-Alternativen"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="210" height="54" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/></html>
	~~<p> </p>~~

	<span id="md-webpage-description" itemprop="description">[[ITIL]]<sup><small>®</small></sup> is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements. Rather, each framework or standard was created with a particular use in mind.</span> When choosing their ITSM frameworks organizations should be guided by their objectives.		<span id="md-webpage-description" itemprop="description">[[ITIL]]<sup><small>®</small></sup> is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements. Rather, each framework or standard was created with a particular use in mind.</span> When choosing their ITSM frameworks organizations should be guided by their objectives.
Line 37:		Line 37:
	<meta itemprop="dateCreated" content="2023-12-12" />		<meta itemprop="dateCreated" content="2023-12-12" />
	<meta itemprop="datePublished" content="2023-12-29" />		<meta itemprop="datePublished" content="2023-12-29" />
			</span>
			<span itemprop="thumbnail" itemscope itemtype="https://schema.org/ImageObject">
			<meta itemprop="url" content="https://yasm.com/wiki/en/img/yasm-frameworks/itil/thumbnail/itil-alternatives.jpg" />
			<meta itemprop="width" content="1200" />
			<meta itemprop="height" content="1200" />
			<meta itemprop="dateCreated" content="2025-01-19" />
			<meta itemprop="datePublished" content="2025-01-20" />
	</span>		</span>
	<meta itemprop="keywords" content="alternative to itil" />		<meta itemprop="keywords" content="alternative to itil" />

Andrea at 16:31, 29 July 2024

2024-07-29T16:31:36Z

← Older revision		Revision as of 18:31, 29 July 2024
Line 11:		Line 11:
	<meta property="og:image:height" content="675" />		<meta property="og:image:height" content="675" />
	</itpmch>		</itpmch>
	<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/ITIL-Alternativen"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="~~140~~" height="36" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/>		<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/ITIL-Alternativen"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="210" height="54" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/></html>
	<p> </p>		<p> </p>

	<~~div~~ id="~~https://yasm.com/wiki/en/img/yasm~~-~~frameworks/itil/itil~~-~~alternatives.jpg~~" ~~itemscope itemtype~~="~~https:~~//~~schema~~.~~org~~/~~ImageObject"~~>		<span id="md-webpage-description" itemprop="description">[[ITIL]]<sup><small>®</small></sup> is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements. Rather, each framework or standard was created with a particular use in mind.</span> When choosing their ITSM frameworks organizations should be guided by their objectives.
	<~~a href~~="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" ~~title~~="~~Is YaSM an alternative to ITIL and ITIL 4?" itemprop="contentUrl~~">
			<html><div itemid="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" itemscope itemtype="https://schema.org/ImageObject">
	<meta itemprop="caption" content="Is the YaSM service management model an alternative to ITIL and ITIL 4?" />		<meta itemprop="caption" content="Is the YaSM service management model an alternative to ITIL and ITIL 4?" />
	<meta itemprop="width" content="1200" />		<meta itemprop="width" content="1200" />
Line 23:		Line 24:
	<meta itemprop="datePublished" content="2014-10-28" />		<meta itemprop="datePublished" content="2014-10-28" />
	<meta itemprop="dateModified" content="2020-02-16" />		<meta itemprop="dateModified" content="2020-02-16" />
	<span itemprop="thumbnail" itemscope itemtype="https://schema.org/ImageObject">		<span itemprop="thumbnail" itemscope itemtype="https://schema.org/ImageObject">
	<meta itemprop="url" content="https://yasm.com/wiki/en/img/yasm-frameworks/itil/480px/itil-alternatives.jpg" />		<meta itemprop="url" content="https://yasm.com/wiki/en/img/yasm-frameworks/itil/480px/itil-alternatives.jpg" />
	<meta itemprop="width" content="480" />		<meta itemprop="width" content="480" />
Line 29:		Line 30:
	<meta itemprop="dateCreated" content="2022-06-30" />		<meta itemprop="dateCreated" content="2022-06-30" />
	<meta itemprop="datePublished" content="2022-06-30" />		<meta itemprop="datePublished" content="2022-06-30" />
			</span>
			<span itemprop="thumbnail" itemscope itemtype="https://schema.org/ImageObject">
			<meta itemprop="url" content="https://yasm.com/wiki/en/img/yasm-frameworks/itil/400px/itil-alternatives.jpg" />
			<meta itemprop="width" content="400" />
			<meta itemprop="height" content="225" />
			<meta itemprop="dateCreated" content="2023-12-12" />
			<meta itemprop="datePublished" content="2023-12-29" />
	</span>		</span>
	<meta itemprop="keywords" content="alternative to itil" />		<meta itemprop="keywords" content="alternative to itil" />
	<meta itemprop="keywords" content="itil alternatives" />		<meta itemprop="keywords" content="itil alternatives" />
	<meta itemprop="keywords" content="itil framework alternatives" />		<meta itemprop="keywords" content="itil framework alternatives" />
	<~~img style~~="~~margin~~:~~5px 0px 30px 30px; float~~:~~right;~~" srcset="https://yasm.com/wiki/en/img/yasm-frameworks/itil/480px/itil-alternatives.jpg 480w, https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" width="480" height="270" ~~title~~="~~Is YaSM an alternative to ITIL and ITIL 4?~~" alt="ITIL is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL. Is the YaSM service management model an alternative to ITIL and ITIL 4?" /></a><~~/div></html~~>		<figure class="mw-halign-right" typeof="mw:File/Thumb"><a itemprop="contentUrl" href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" title="Is YaSM an alternative to ITIL and ITIL 4?"><img srcset="https://yasm.com/wiki/en/img/yasm-frameworks/itil/400px/itil-alternatives.jpg 400w, https://yasm.com/wiki/en/img/yasm-frameworks/itil/480px/itil-alternatives.jpg 480w, https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" fetchpriority="high" decoding="async" width="480" height="270" class="mw-file-element" alt="ITIL is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL. Is the YaSM service management model an alternative to ITIL and ITIL 4?" /></a><figcaption><span style="font-variant:small-caps;"><b>Fig. 1: <a href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" title="Alternatives to ITIL">Alternative ITSM frameworks / methods to ITIL and ITIL 4</a></b></span></figcaption></figure></div></html>

	<span style="~~word~~-~~wrap~~:~~normal~~;"><~~span id~~="md-~~webpage~~-~~description~~" ~~itemprop~~="~~description~~">[[ITIL]]<~~sup~~><~~small~~>~~®~~</~~small~~></~~sup~~> is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements. Rather, each framework or standard was created with a particular use in mind.</~~span~~> ~~When choosing their ITSM frameworks organizations should be guided by their objectives.~~</~~span~~>

	It should also be noted that the best approach to finding good advice is to explore various sources. All ITSM frameworks provide guidelines, not rigid prescriptions that must be followed to the letter. So it is quite feasible to pick and choose what is best for your organization from several frameworks.		It should also be noted that the best approach to finding good advice is to explore various sources. All ITSM frameworks provide guidelines, not rigid prescriptions that must be followed to the letter. So it is quite feasible to pick and choose what is best for your organization from several frameworks.
Line 70:		Line 76:
	<p> </p>		<p> </p>

	<html><a href="https://yasm.com/en/videos/yasm-itil" ><img srcset="https://yasm.com/en/content/videos/yasm-itil/480px/yasm-itil-video.jpg 480w, https://yasm.com/en/content/videos/yasm-itil/yasm-itil-video.jpg 1280w" sizes="100vw" src="https://yasm.com/en/content/videos/yasm-itil/yasm-itil-video.jpg" width="480" height="270" class="~~thumbimage~~" alt="Video: Service management processes for ITIL 4. - The YaSM process model describes exemplary service management processes that follow the ITIL 4 guidance." title="Start the video: Service management processes for ITIL 4" ~~style="display~~: ~~block; float: right; margin-left: 30px; margin-bottom: 10px; margin-right: 5px"~~ /></a>		<html><figure class="mw-halign-right" typeof="mw:File/Thumb"><a href="https://yasm.com/en/videos/yasm-itil" title="Start the video: Service management processes for ITIL 4"><img srcset="https://yasm.com/en/content/videos/yasm-itil/480px/yasm-itil-video.jpg 480w, https://yasm.com/en/content/videos/yasm-itil/yasm-itil-video.jpg 1280w" sizes="100vw" src="https://yasm.com/en/content/videos/yasm-itil/yasm-itil-video.jpg" decoding="async" width="480" height="270" class="mw-file-element" alt="Video: Service management processes for ITIL 4. - The YaSM process model describes exemplary service management processes that follow the ITIL 4 guidance." /></a><figcaption><span style="font-variant:small-caps;"><b><a href="https://yasm.com/en/videos/yasm-itil" title="Start the video: Service management processes for ITIL 4">Start the video: Service management processes for ITIL 4</a></b></span></figcaption></figure>
	<p ~~style="margin-top: 0; word-wrap:normal;"~~>This~~ ~~is~~ ~~where~~ ~~YaSM comes into play: With its streamlined and clear-cut set of processes, it is very good at helping practitioners understand how service management works - which enables them to find their way around and apply the huge amount of guidance offered in ITIL.</p>		<p>This is where YaSM comes into play:</p>
			<p>With its streamlined and clear-cut set of processes, it is very good at helping practitioners understand how service management works - which enables them to find their way around and apply the huge amount of guidance offered in ITIL.</p>
	<p>What is more, bringing ITIL to life ultimately means translating the ITIL guidance into processes that work for the organization. This is a huge task and it is often not easy to see where to begin, but with the YaSM model organizations do not have to start from nothing:</p>		<p>What is more, bringing ITIL to life ultimately means translating the ITIL guidance into processes that work for the organization. This is a huge task and it is often not easy to see where to begin, but with the YaSM model organizations do not have to start from nothing:</p>
	<p>When defining their <a href="https://yasm.com/wiki/en/index.php/Service_Management_Processes" title="Service management processes">service management processes</a>, they can simply change and adapt existing content.</p>		<p>When defining their <a href="https://yasm.com/wiki/en/index.php/Service_Management_Processes" title="Service management processes">service management processes</a>, they can simply change and adapt existing content.</p>
	<ul style="~~margin-top: 17px;~~list-style-image: URL('/wiki/en/img/yasm-wiki/icon-video-camera.png');padding-left: 15px;">		<p>Watch the video:</p>
	<li>"<a href="https://yasm.com/en/videos/yasm-itil">Service management processes for ITIL 4</a>" (9:04 min.)</li></ul>		<ul style="list-style-image: URL('/wiki/en/img/yasm-wiki/icon-video-camera.png');padding-left: 15px;">
			<li>"<a href="https://yasm.com/en/videos/yasm-itil" title="Watch the video: Service management processes for ITIL 4">Service management processes for ITIL 4</a>" (9:04 min.)</li></ul>
	<br style="clear:both;"/></html>		<br style="clear:both;"/></html>

	==Resources and further reading==		==Resources and further reading==
	* [[YaSM and ITIL\|YaSM and ITIL 4]]: How the YaSM model relates to the latest edition of ITIL 4		* [[YaSM and ITIL\|YaSM and ITIL 4]]: How the YaSM model relates to the latest edition of ITIL 4
	* [[YaSM and ITIL V3]] - Comparison: YaSM service management vs. ITIL V3		* [[YaSM and ITIL V3]] - Comparison: YaSM service management vs. ITIL V3
	* [[ITIL Lite and YaSM\|Is YaSM 'ITIL lite' or 'lean ITIL'?]]		* [[ITIL Lite and YaSM\|Is YaSM 'ITIL lite' or 'lean ITIL'?]]
Line 105:		Line 113:
	<link itemprop="url" href="https://yasm.com/wiki/en/index.php/Alternatives_to_ITIL" />		<link itemprop="url" href="https://yasm.com/wiki/en/index.php/Alternatives_to_ITIL" />
	<link itemprop="primaryImageOfPage" href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" />		<link itemprop="primaryImageOfPage" href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" />
	~~<link itemprop="Image" href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" />~~
	<meta itemprop="significantLinks" content="https://yasm.com/wiki/en/index.php/Service_Management_Processes" />		<meta itemprop="significantLinks" content="https://yasm.com/wiki/en/index.php/Service_Management_Processes" />
	<meta itemprop="isBasedOnUrl" content="https://yasm.com/en/products/yasm-process-map" />		<meta itemprop="isBasedOnUrl" content="https://yasm.com/en/products/yasm-process-map" />

Andrea at 16:23, 30 December 2023

2023-12-30T16:23:28Z

← Older revision		Revision as of 18:23, 30 December 2023
Line 7:		Line 7:
	<meta property="og:site_name" content="YaSM Service Management">		<meta property="og:site_name" content="YaSM Service Management">
	<meta property="og:type" content="article" />		<meta property="og:type" content="article" />
	~~<meta property="fb:admins" content="100002035253209" />~~
	~~<meta property="fb:admins" content="100002592864414" />~~
	<meta property="og:image" content="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" />		<meta property="og:image" content="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" />
	<meta property="og:image:width" content="1200" />		<meta property="og:image:width" content="1200" />
	<meta property="og:image:height" content="675" />		<meta property="og:image:height" content="675" />
	~~<meta name="twitter:card" content="summary_large_image">~~
	~~<meta name="twitter:site" content="@yasmcom">~~
	~~<meta name="twitter:creator" content="@yasmcom">~~
	~~<meta name="twitter:title" content="Alternatives to ITIL">~~
	<meta name="twitter:description" content="ITIL® is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements.">
	~~<meta name="twitter:image" content="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg">~~
	~~<meta name="twitter:image:alt" content="Is YaSM service management an alternative to ITIL and ITIL 4?">~~
	</itpmch>		</itpmch>
	<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/ITIL-Alternativen"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="140" height="36" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/>		<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/ITIL-Alternativen"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="140" height="36" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/>

Andrea at 13:06, 23 July 2022

2022-07-23T13:06:12Z

Andrea at 16:34, 30 June 2022

2022-06-30T16:34:45Z

← Older revision		Revision as of 18:34, 30 June 2022
Line 32:		Line 32:
	<meta itemprop="datePublished" content="2014-10-28" />		<meta itemprop="datePublished" content="2014-10-28" />
	<meta itemprop="dateModified" content="2020-02-16" />		<meta itemprop="dateModified" content="2020-02-16" />
			<span itemprop="thumbnail" itemscope itemtype="https://schema.org/ImageObject">
			<meta itemprop="url" content="https://yasm.com/wiki/en/img/yasm-frameworks/itil/480px/itil-alternatives.jpg" />
			<meta itemprop="width" content="480" />
			<meta itemprop="height" content="270" />
			<meta itemprop="dateCreated" content="2022-06-30" />
			<meta itemprop="datePublished" content="2022-06-30" />
			</span>
	<meta itemprop="keywords" content="alternative to itil" />		<meta itemprop="keywords" content="alternative to itil" />
	<meta itemprop="keywords" content="itil alternatives" />		<meta itemprop="keywords" content="itil alternatives" />
	<meta itemprop="keywords" content="itil framework alternatives" />		<meta itemprop="keywords" content="itil framework alternatives" />
	<img style="margin:5px 0px 30px 30px; float:right;" src="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" width="480" height="270" title="Is YaSM an alternative to ITIL and ITIL 4?" alt="ITIL is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL. Is the YaSM service management model an alternative to ITIL and ITIL 4?" /></a></div></html>		<img itemprop="thumbnailUrl" style="margin:5px 0px 30px 30px; float:right;" src="https://yasm.com/wiki/en/img/yasm-frameworks/itil/480px/itil-alternatives.jpg" width="480" height="270" title="Is YaSM an alternative to ITIL and ITIL 4?" alt="ITIL is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL. Is the YaSM service management model an alternative to ITIL and ITIL 4?" /></a></div></html>

	<span style="word-wrap:normal;"><span id="md-webpage-description" itemprop="description">[[ITIL]]<sup><small>®</small></sup> is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements. Rather, each framework or standard was created with a particular use in mind.</span> When choosing their ITSM frameworks organizations should be guided by their objectives.</span>		<span style="word-wrap:normal;"><span id="md-webpage-description" itemprop="description">[[ITIL]]<sup><small>®</small></sup> is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements. Rather, each framework or standard was created with a particular use in mind.</span> When choosing their ITSM frameworks organizations should be guided by their objectives.</span>
Line 59:		Line 66:
	<li><a href="https://yasm.com/wiki/en/index.php/YaSM_and_COBIT" title="YaSM and COBIT®">COBIT</a><sup><small>®</small></sup>, a framework for IT governance</li>		<li><a href="https://yasm.com/wiki/en/index.php/YaSM_and_COBIT" title="YaSM and COBIT®">COBIT</a><sup><small>®</small></sup>, a framework for IT governance</li>
	<li><a href="https://yasm.com/wiki/en/index.php/YaSM_and_CMMI_for_Services_-_CMMI-SVC" title="YaSM and CMMI-SVC">CMMI-SVC</a><sup><small>®</small></sup>, an integrated set of best practices</li>		<li><a href="https://yasm.com/wiki/en/index.php/YaSM_and_CMMI_for_Services_-_CMMI-SVC" title="YaSM and CMMI-SVC">CMMI-SVC</a><sup><small>®</small></sup>, an integrated set of best practices</li>
			<li><a href="https://yasm.com/wiki/en/index.php/FitSM" title="What is FitSM?">FitSM</a> (Federated IT Service Management)</li>
			<li><a href="https://yasm.com/wiki/en/index.php/SIAM" title="SIAM 'Service Integration and Management'">SIAM</a>™, a methodology for environments where services are sourced from several suppliers</li>
	<li><a href="https://yasm.com/wiki/en/index.php/YaSM_and_USMBOK" title="YaSM and USMBOK">USMBOK™</a> (Universal Service Management Body of Knowledge)</li>		<li><a href="https://yasm.com/wiki/en/index.php/YaSM_and_USMBOK" title="YaSM and USMBOK">USMBOK™</a> (Universal Service Management Body of Knowledge)</li>
	<li><a href="https://yasm.com/wiki/en/index.php/SIAM" title="SIAM 'Service Integration and Management'">SIAM</a>™, a methodology for environments where services are sourced from several suppliers</li>
	<li><a href="https://yasm.com/wiki/en/index.php/VeriSM" title="VeriSM™ ">VeriSM</a>™, a service management approach from the organizational level.</li>		<li><a href="https://yasm.com/wiki/en/index.php/VeriSM" title="VeriSM™ ">VeriSM</a>™, a service management approach from the organizational level.</li>
	</ul></html>		</ul></html>
Line 71:		Line 79:
	<p> </p>		<p> </p>

	<html><a href="https://yasm.com/en/videos/yasm-itil" ><img src="https://yasm.com/en/content/videos/yasm-itil/yasm-itil-video.jpg" width="482" height="272" class="thumbimage" alt="Video: Service management processes for ITIL 4. - The YaSM process model describes exemplary service management processes that follow the ITIL 4 guidance." title="Start the video: Service management processes for ITIL 4" style="display: block; float: right; margin-left: 30px; margin-bottom: 10px; margin-right: 5px" /></a>		<html><a href="https://yasm.com/en/videos/yasm-itil" ><img src="https://yasm.com/en/content/videos/yasm-itil/480px/yasm-itil-video.jpg" width="482" height="272" class="thumbimage" alt="Video: Service management processes for ITIL 4. - The YaSM process model describes exemplary service management processes that follow the ITIL 4 guidance." title="Start the video: Service management processes for ITIL 4" style="display: block; float: right; margin-left: 30px; margin-bottom: 10px; margin-right: 5px" /></a>
	<p style="margin-top: 0; word-wrap:normal;">This is where YaSM comes into play: With its streamlined and clear-cut set of processes, it is very good at helping practitioners understand how service management works - which enables them to find their way around and apply the huge amount of guidance offered in ITIL.</p>		<p style="margin-top: 0; word-wrap:normal;">This is where YaSM comes into play: With its streamlined and clear-cut set of processes, it is very good at helping practitioners understand how service management works - which enables them to find their way around and apply the huge amount of guidance offered in ITIL.</p>
	<p>What is more, bringing ITIL to life ultimately means translating the ITIL guidance into processes that work for the organization. This is a huge task and it is often not easy to see where to begin, but with the YaSM model organizations do not have to start from nothing:</p>		<p>What is more, bringing ITIL to life ultimately means translating the ITIL guidance into processes that work for the organization. This is a huge task and it is often not easy to see where to begin, but with the YaSM model organizations do not have to start from nothing:</p>
Line 83:		Line 91:
	* [[YaSM and ITIL V3]] - Comparison: YaSM service management vs. ITIL V3		* [[YaSM and ITIL V3]] - Comparison: YaSM service management vs. ITIL V3
	* [[ITIL Lite and YaSM\|Is YaSM 'ITIL lite' or 'lean ITIL'?]]		* [[ITIL Lite and YaSM\|Is YaSM 'ITIL lite' or 'lean ITIL'?]]
	* [[What_is_YaSM#YaSM_and_ITIL.2C_ISO_20000.2C_SIAM.2C_VeriSM.2C_DevOps.2C_.E2.80.A6\|YaSM and ~~other~~ service management frameworks and standards]].		* [[What_is_YaSM#YaSM_and_ITIL.2C_ISO_20000.2C_SIAM.2C_VeriSM.2C_DevOps.2C_.E2.80.A6\|Comparison: YaSM and the popular service management frameworks and standards]].

	<html>By:  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.		<html>By:  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.
Line 105:		Line 113:
	<meta itemprop="name Headline" content="Alternatives to ITL" />		<meta itemprop="name Headline" content="Alternatives to ITL" />
	<link itemprop="url" href="https://yasm.com/wiki/en/index.php/Alternatives_to_ITIL" />		<link itemprop="url" href="https://yasm.com/wiki/en/index.php/Alternatives_to_ITIL" />
			<time itemprop="dateModified" datetime="2022-06-30"></time>
	<link itemprop="primaryImageOfPage" href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" />		<link itemprop="primaryImageOfPage" href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" />
	<link itemprop="Image" href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" />		<link itemprop="Image" href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" />

Andrea at 10:37, 18 May 2021

2021-05-18T10:37:43Z

← Older revision		Revision as of 12:37, 18 May 2021
Line 1:		Line 1:
	<itpmch><title>Alternatives to ITIL \| YaSM-Wiki</title>		<itpmch><title>Alternatives to ITIL \| YaSM Service Management Wiki</title>
	<meta name="keywords" content="itil alternative, itil 4 alternative, itil alternatives" />		<meta name="keywords" content="itil alternative, itil 4 alternative, itil alternatives" />
	<meta name="description" content="ITIL® is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements. Rather, each framework or standard was created with a particular use in mind." />		<meta name="description" content="ITIL® is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements. Rather, each framework or standard was created with a particular use in mind." />
	<meta property="og:url" content="https://yasm.com/wiki/en/index.php/Alternatives_to_ITIL" />		<meta property="og:url" content="https://yasm.com/wiki/en/index.php/Alternatives_to_ITIL" />
	<meta property="og:title" content="Alternatives to ITIL \| YaSM-Wiki" />		<meta property="og:title" content="Alternatives to ITIL \| YaSM Service Management Wiki" />
	<meta property="og:description" content="ITIL® is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements." />		<meta property="og:description" content="ITIL® is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements." />
	<meta property="og:site_name" content="YaSM">		<meta property="og:site_name" content="YaSM">
Line 15:		Line 15:
	<meta name="twitter:site" content="@yasmcom">		<meta name="twitter:site" content="@yasmcom">
	<meta name="twitter:creator" content="@yasmcom">		<meta name="twitter:creator" content="@yasmcom">
	<meta name="twitter:title" content="Alternatives to ITIL ~~\| YaSM-Wiki~~">		<meta name="twitter:title" content="Alternatives to ITIL">
	<meta name="twitter:description" content="ITIL® is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements.">		<meta name="twitter:description" content="ITIL® is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements.">
	<meta name="twitter:image" content="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg">		<meta name="twitter:image" content="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg">
	<meta name="twitter:image:alt" content="Is YaSM service management an alternative to ITIL and ITIL 4?">		<meta name="twitter:image:alt" content="Is YaSM service management an alternative to ITIL and ITIL 4?">
	</itpmch>		</itpmch>
	<html><div class="floatright"><div class="noresize"><map name="ImageMap_yasm-wiki-share"><area href="https://www.linkedin.com/shareArticle?url=https%3A%2F%2Fyasm.com%2Fwiki%2Fde%2Findex.php%2FAlternatives_to_ITIL&hl=en_US&source=YaSM%20Wiki" class="plainlinks" rel="nofollow" shape="rect" coords="55,0,99,36" alt="share this page on LinkedIn" title="share this page on LinkedIn"/><area href="https://twitter.com/intent/tweet?url=https%3A%2F%2Fyasm.com%2Fwiki%2Fde%2Findex.php%2FAlternatives_to_ITIL&text=%23YaSMwiki%20%7C%20ITIL%C2%AE%20is%20the%20most%20widely%20used%20ITSM%20framework%2C%20but%20it%20is%20not%20mandatory.%20There%20are%20quite%20a%20few%20potential%20alternatives%20to%20ITIL%2C%20but%20most%20of%20them%20should%20not%20be%20seen%20as%20complete%20replacements.%0A%E2%96%BA&lang=en&via=yasmcom" class="plainlinks" rel="nofollow" shape="rect" coords="97,0,140,36" alt="share this page on Twitter" title="share this page on Twitter"/></map><img alt="share this page" src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-share.png" width="140" height="36" usemap="#ImageMap_yasm-wiki-share"/></div></div><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/ITIL-Alternativen"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="140" height="36" style="float:~~left~~;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/>		<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/ITIL-Alternativen"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="140" height="36" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/>
	<p> </p>		<p> </p>

Line 28:		Line 28:
	<meta itemprop="width" content="1200" />		<meta itemprop="width" content="1200" />
	<meta itemprop="height" content="675" />		<meta itemprop="height" content="675" />
			<meta itemprop="representativeOfPage" content="true"/>
	<meta itemprop="dateCreated" content="2014-10-28" />		<meta itemprop="dateCreated" content="2014-10-28" />
	<meta itemprop="datePublished" content="2014-10-28" />		<meta itemprop="datePublished" content="2014-10-28" />
Line 36:		Line 37:
	<img style="margin:5px 0px 30px 30px; float:right;" src="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" width="480" height="270" title="Is YaSM an alternative to ITIL and ITIL 4?" alt="ITIL is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL. Is the YaSM service management model an alternative to ITIL and ITIL 4?" /></a></div></html>		<img style="margin:5px 0px 30px 30px; float:right;" src="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" width="480" height="270" title="Is YaSM an alternative to ITIL and ITIL 4?" alt="ITIL is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL. Is the YaSM service management model an alternative to ITIL and ITIL 4?" /></a></div></html>

	<span id="md-webpage-description" itemprop="description">[[ITIL]]<sup><small>®</small></sup> is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements. Rather, each framework or standard was created with a particular use in mind.</span> When choosing their ITSM frameworks organizations should be guided by their objectives.		<span style="word-wrap:normal;"><span id="md-webpage-description" itemprop="description">[[ITIL]]<sup><small>®</small></sup> is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements. Rather, each framework or standard was created with a particular use in mind.</span> When choosing their ITSM frameworks organizations should be guided by their objectives.</span>

	It should also be noted that the best approach to finding good advice is to explore various sources. All ITSM frameworks provide guidelines, not rigid prescriptions that must be followed to the letter. So it is quite feasible to pick and choose what is best for your organization from several frameworks.		It should also be noted that the best approach to finding good advice is to explore various sources. All ITSM frameworks provide guidelines, not rigid prescriptions that must be followed to the letter. So it is quite feasible to pick and choose what is best for your organization from several frameworks.
			<p> </p>

			__TOC__
	<p style="clear:both;"> </p>		<p style="clear:both;"> </p>

Line 47:		Line 51:
	ITIL Lite is not an official edition of ITIL, and organizations looking at light versions of ITIL need to consider the pros and cons.		ITIL Lite is not an official edition of ITIL, and organizations looking at light versions of ITIL need to consider the pros and cons.
	* [[ITIL Lite and YaSM\|More about ITIL Lite]]		* [[ITIL Lite and YaSM\|More about ITIL Lite]]
	~~<p> </p>~~

	==Other alternative ITSM frameworks==		==Other alternative ITSM frameworks==
Line 60:		Line 63:
	<li><a href="https://yasm.com/wiki/en/index.php/VeriSM" title="VeriSM™ ">VeriSM</a>™, a service management approach from the organizational level.</li>		<li><a href="https://yasm.com/wiki/en/index.php/VeriSM" title="VeriSM™ ">VeriSM</a>™, a service management approach from the organizational level.</li>
	</ul></html>		</ul></html>
	~~<p> </p>~~

	==Is YaSM an alternative to ITIL?==		==Is YaSM an alternative to ITIL?==

	The [[What is YaSM\|YaSM model]] is less complex and easier to understand than ITIL, especially for someone who is new to the service management frameworks. But YaSM was not developed as an "alternative" to ITIL. Rather, it helps organizations to get started with ITIL.		The [[What is YaSM\|YaSM service management model]] is less complex and easier to understand than ITIL, especially for someone who is new to the service management frameworks. But YaSM was not developed as an "alternative" to ITIL. Rather, it helps organizations to get started with ITIL.

	[[ITIL#ITIL_4\|ITIL 4]] describes a [[ITIL#ITIL_service_value_system\|service value system]], including elements such as guiding principles, governance, service value chain, continual improvement and practices. It provides a huge amount of guidance that is not easy to navigate.		[[ITIL#ITIL_4\|ITIL 4]] describes a [[ITIL#ITIL_service_value_system\|service value system]], including elements such as guiding principles, governance, service value chain, continual improvement and practices. It provides a huge amount of guidance that is not easy to navigate.
			<p> </p>

	This is where YaSM comes into play. With its streamlined and clear-cut set of processes, it is very good at helping practitioners understand how service management works - which enables them to find their way around and apply the huge amount of guidance offered in ITIL.		<html><a href="https://yasm.com/en/videos/yasm-itil" ><img src="https://yasm.com/en/content/videos/yasm-itil/yasm-itil-video.jpg" width="482" height="272" class="thumbimage" alt="Video: Service management processes for ITIL 4. - The YaSM process model describes exemplary service management processes that follow the ITIL 4 guidance." title="Start the video: Service management processes for ITIL 4" style="display: block; float: right; margin-left: 30px; margin-bottom: 10px; margin-right: 5px" /></a>
			<p style="margin-top: 0; word-wrap:normal;">This is where YaSM comes into play: With its streamlined and clear-cut set of processes, it is very good at helping practitioners understand how service management works - which enables them to find their way around and apply the huge amount of guidance offered in ITIL.</p>
	What is more, bringing ITIL to life ultimately means translating the ITIL guidance into processes that work for the organization. This is a huge task and it is often not easy to see where to begin, but with the YaSM model organizations do not have to start from nothing: When defining their processes, they can simply change and adapt existing content.		<p>What is more, bringing ITIL to life ultimately means translating the ITIL guidance into processes that work for the organization. This is a huge task and it is often not easy to see where to begin, but with the YaSM model organizations do not have to start from nothing:</p>
	<p> </p>		<p>When defining their <a href="https://yasm.com/wiki/en/index.php/Service_Management_Processes" title="Service management processes">service management processes</a>, they can simply change and adapt existing content.</p>
			<ul style="margin-top: 17px;list-style-image: URL('/wiki/en/img/yasm-wiki/icon-video-camera.png');padding-left: 15px;">
			<li>"<a href="https://yasm.com/en/videos/yasm-itil">Service management processes for ITIL 4</a>" (9:04 min.)</li></ul>
			<br style="clear:both;"/></html>

	==Resources and further reading==		==Resources and further reading==

Andrea: Created page with "ITIL Alternatives | YaSM-Wiki
2020-02-16T17:37:21Z

Created page with "<itpmch><title>ITIL Alternatives | YaSM-Wiki</title> <meta name="keywords" content="itil alternative, itil 4 alternative, itil alternatives" /> <meta name="description" conten..."

New page
<itpmch><title>Alternatives to ITIL | YaSM-Wiki</title>
<meta name="keywords" content="itil alternative, itil 4 alternative, itil alternatives" />
<meta name="description" content="ITIL® is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements. Rather, each framework or standard was created with a particular use in mind." />
<meta property="og:url" content="https://yasm.com/wiki/en/index.php/Alternatives_to_ITIL" />
<meta property="og:title" content="Alternatives to ITIL | YaSM-Wiki" />
<meta property="og:description" content="ITIL® is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements." />
<meta property="og:site_name" content="YaSM">
<meta property="og:type" content="article" />
<meta property="fb:admins" content="100002035253209" />
<meta property="fb:admins" content="100002592864414" />
<meta property="og:image" content="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" />
<meta property="og:image:width" content="1200" />
<meta property="og:image:height" content="675" />
<meta name="twitter:card" content="summary_large_image">
<meta name="twitter:site" content="@yasmcom">
<meta name="twitter:creator" content="@yasmcom">
<meta name="twitter:title" content="Alternatives to ITIL | YaSM-Wiki">
<meta name="twitter:description" content="ITIL® is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements.">
<meta name="twitter:image" content="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg">
<meta name="twitter:image:alt" content="Is YaSM service management an alternative to ITIL and ITIL 4?">
</itpmch>
<html><div class="floatright"><div class="noresize"><map name="ImageMap_yasm-wiki-share"><area href="https://www.linkedin.com/shareArticle?url=https%3A%2F%2Fyasm.com%2Fwiki%2Fde%2Findex.php%2FAlternatives_to_ITIL&hl=en_US&source=YaSM%20Wiki" class="plainlinks" rel="nofollow" shape="rect" coords="55,0,99,36" alt="share this page on LinkedIn" title="share this page on LinkedIn"/><area href="https://twitter.com/intent/tweet?url=https%3A%2F%2Fyasm.com%2Fwiki%2Fde%2Findex.php%2FAlternatives_to_ITIL&text=%23YaSMwiki%20%7C%20ITIL%C2%AE%20is%20the%20most%20widely%20used%20ITSM%20framework%2C%20but%20it%20is%20not%20mandatory.%20There%20are%20quite%20a%20few%20potential%20alternatives%20to%20ITIL%2C%20but%20most%20of%20them%20should%20not%20be%20seen%20as%20complete%20replacements.%0A%E2%96%BA&lang=en&via=yasmcom" class="plainlinks" rel="nofollow" shape="rect" coords="97,0,140,36" alt="share this page on Twitter" title="share this page on Twitter"/></map><img alt="share this page" src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-share.png" width="140" height="36" usemap="#ImageMap_yasm-wiki-share"/></div></div><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/ITIL-Alternativen"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="140" height="36" style="float:left;" alt="auf Deutsch" title="This page in German" /></a></div> 
 

<div id="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" itemscope itemtype="https://schema.org/ImageObject">
<a href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" title="Is YaSM an alternative to ITIL and ITIL 4?" itemprop="contentUrl">
<meta itemprop="caption" content="Is the YaSM service management model an alternative to ITIL and ITIL 4?" />
<meta itemprop="width" content="1200" />
<meta itemprop="height" content="675" />
<meta itemprop="dateCreated" content="2014-10-28" />
<meta itemprop="datePublished" content="2014-10-28" />
<meta itemprop="dateModified" content="2020-02-16" />
<meta itemprop="keywords" content="alternative to itil" />
<meta itemprop="keywords" content="itil alternatives" />
<meta itemprop="keywords" content="itil framework alternatives" />
<img style="margin:5px 0px 30px 30px; float:right;" src="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" width="480" height="270" title="Is YaSM an alternative to ITIL and ITIL 4?" alt="ITIL is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL. Is the YaSM service management model an alternative to ITIL and ITIL 4?" /></a></div></html>

[[ITIL]]® is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements. Rather, each framework or standard was created with a particular use in mind. When choosing their ITSM frameworks organizations should be guided by their objectives.

It should also be noted that the best approach to finding good advice is to explore various sources. All ITSM frameworks provide guidelines, not rigid prescriptions that must be followed to the letter. So it is quite feasible to pick and choose what is best for your organization from several frameworks.
 

==A lighter kind of ITIL?==

Quite a few organizations, and especially small-to-midsized businesses, are looking for alternatives to ITIL because they find the full set of ITIL guidelines too large and too complex. What they look for is "ITIL Lite" - a way of adopting the ITIL concepts without over-burdening their staff.

ITIL Lite is not an official edition of ITIL, and organizations looking at light versions of ITIL need to consider the pros and cons.
* [[ITIL Lite and YaSM|More about ITIL Lite]]
 

==Other alternative ITSM frameworks==

<html>Other ITSM frameworks and standards that could be considered "ITIL alternatives" include
<ul>
<li><a href="https://yasm.com/wiki/en/index.php/YaSM_and_ISO_20000" title="YaSM and ISO/IEC 20000">ISO 20000</a>, the international ISO standard for service management</li>
<li><a href="https://yasm.com/wiki/en/index.php/YaSM_and_COBIT" title="YaSM and COBIT®">COBIT</a>®, a framework for IT governance</li>
<li><a href="https://yasm.com/wiki/en/index.php/YaSM_and_CMMI_for_Services_-_CMMI-SVC" title="YaSM and CMMI-SVC">CMMI-SVC</a>®, an integrated set of best practices</li>
<li><a href="https://yasm.com/wiki/en/index.php/YaSM_and_USMBOK" title="YaSM and USMBOK">USMBOK™</a> (Universal Service Management Body of Knowledge)</li>
<li><a href="https://yasm.com/wiki/en/index.php/SIAM" title="SIAM 'Service Integration and Management'">SIAM</a>™, a methodology for environments where services are sourced from several suppliers</li>
<li><a href="https://yasm.com/wiki/en/index.php/VeriSM" title="VeriSM™ ">VeriSM</a>™, a service management approach from the organizational level.</li>
</ul></html>
 

==Is YaSM an alternative to ITIL?==

The [[What is YaSM|YaSM model]] is less complex and easier to understand than ITIL, especially for someone who is new to the service management frameworks. But YaSM was not developed as an "alternative" to ITIL. Rather, it helps organizations to get started with ITIL.

[[ITIL#ITIL_4|ITIL 4]] describes a [[ITIL#ITIL_service_value_system|service value system]], including elements such as guiding principles, governance, service value chain, continual improvement and practices. It provides a huge amount of guidance that is not easy to navigate.

This is where YaSM comes into play. With its streamlined and clear-cut set of processes, it is very good at helping practitioners understand how service management works - which enables them to find their way around and apply the huge amount of guidance offered in ITIL.

What is more, bringing ITIL to life ultimately means translating the ITIL guidance into processes that work for the organization. This is a huge task and it is often not easy to see where to begin, but with the YaSM model organizations do not have to start from nothing: When defining their processes, they can simply change and adapt existing content.
 

==Resources and further reading==
* [[YaSM and ITIL|YaSM and ITIL 4]]: How the YaSM model relates to the latest edition of ITIL 4
* [[YaSM and ITIL V3]] - Comparison: YaSM service management vs. ITIL V3
* [[ITIL Lite and YaSM|Is YaSM 'ITIL lite' or 'lean ITIL'?]]
* [[What_is_YaSM#YaSM_and_ITIL.2C_ISO_20000.2C_SIAM.2C_VeriSM.2C_DevOps.2C_.E2.80.A6|YaSM and other service management frameworks and standards]].

<html>By:  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter | Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.
 




<a itemprop="item" href="https://yasm.com/wiki/en/index.php/Alternatives_to_ITIL#A_lighter_kind_of_ITIL.3F"> A lighter kind of ITIL?</a>
<meta itemprop="position" content="1" /> ›

<a itemprop="item" href="https://yasm.com/wiki/en/index.php/Alternatives_to_ITIL#Other_alternative_ITSM_frameworks"> Other alternative ITSM frameworks</a>
<meta itemprop="position" content="2" /> ›

<a itemprop="item" href="https://yasm.com/wiki/en/index.php/Alternatives_to_ITIL#Is_YaSM_an_alternative_to_ITIL.3F"> Is YaSM an alternative to ITIL?</a>
<meta itemprop="position" content="3" />



 
<meta itemprop="name Headline" content="Alternatives to ITL" />
<link itemprop="url" href="https://yasm.com/wiki/en/index.php/Alternatives_to_ITIL" />
<link itemprop="primaryImageOfPage" href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" />
<link itemprop="Image" href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" />
<meta itemprop="significantLinks" content="https://yasm.com/wiki/en/index.php/Service_Management_Processes" />
<meta itemprop="isBasedOnUrl" content="https://yasm.com/en/products/yasm-process-map" />
<meta itemprop="inLanguage" content="en" />
<link itemprop="citation" href="https://yasm.com/wiki/de/index.php/ITIL-Alternativen" />
<link itemprop="publisher" href="https://yasm.com/en/#YaSMBrand" />
<link itemprop="copyrightHolder creator" href="https://yasm.com/en/contact#ITProcessMapsOrg" />
<link itemprop="author" href="https://yasm.com/en/misc/team#StefanKempter" />
<link itemprop="contributor" href="https://yasm.com/en/misc/team#AndreaKempter" />
</html>


[[Category:Service management topics]][[Category:ITIL]][[Category:ITIL 4]]

← Older revision		Revision as of 15:06, 23 July 2022
Line 5:		Line 5:
	<meta property="og:title" content="Alternatives to ITIL \| YaSM Service Management Wiki" />		<meta property="og:title" content="Alternatives to ITIL \| YaSM Service Management Wiki" />
	<meta property="og:description" content="ITIL® is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements." />		<meta property="og:description" content="ITIL® is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements." />
	<meta property="og:site_name" content="YaSM">		<meta property="og:site_name" content="YaSM Service Management">
	<meta property="og:type" content="article" />		<meta property="og:type" content="article" />
	<meta property="fb:admins" content="100002035253209" />		<meta property="fb:admins" content="100002035253209" />
Line 42:		Line 42:
	<meta itemprop="keywords" content="itil alternatives" />		<meta itemprop="keywords" content="itil alternatives" />
	<meta itemprop="keywords" content="itil framework alternatives" />		<meta itemprop="keywords" content="itil framework alternatives" />
	<img ~~itemprop="thumbnailUrl"~~ style="margin:5px 0px 30px 30px; float:right;" ~~src~~="https://yasm.com/wiki/en/img/yasm-frameworks/itil/480px/itil-alternatives.jpg" width="480" height="270" title="Is YaSM an alternative to ITIL and ITIL 4?" alt="ITIL is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL. Is the YaSM service management model an alternative to ITIL and ITIL 4?" /></a></div></html>		<img style="margin:5px 0px 30px 30px; float:right;" srcset="https://yasm.com/wiki/en/img/yasm-frameworks/itil/480px/itil-alternatives.jpg 480w, https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" width="480" height="270" title="Is YaSM an alternative to ITIL and ITIL 4?" alt="ITIL is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL. Is the YaSM service management model an alternative to ITIL and ITIL 4?" /></a></div></html>

	<span style="word-wrap:normal;"><span id="md-webpage-description" itemprop="description">[[ITIL]]<sup><small>®</small></sup> is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements. Rather, each framework or standard was created with a particular use in mind.</span> When choosing their ITSM frameworks organizations should be guided by their objectives.</span>		<span style="word-wrap:normal;"><span id="md-webpage-description" itemprop="description">[[ITIL]]<sup><small>®</small></sup> is the most widely used ITSM framework, but it is not mandatory. There are quite a few potential alternatives to ITIL, but most of them should not be seen as complete replacements. Rather, each framework or standard was created with a particular use in mind.</span> When choosing their ITSM frameworks organizations should be guided by their objectives.</span>
Line 79:		Line 79:
	<p> </p>		<p> </p>

	<html><a href="https://yasm.com/en/videos/yasm-itil" ><img ~~src~~="https://yasm.com/en/content/videos/yasm-itil/480px/yasm-itil-video.jpg" width="~~482~~" height="~~272~~" class="thumbimage" alt="Video: Service management processes for ITIL 4. - The YaSM process model describes exemplary service management processes that follow the ITIL 4 guidance." title="Start the video: Service management processes for ITIL 4" style="display: block; float: right; margin-left: 30px; margin-bottom: 10px; margin-right: 5px" /></a>		<html><a href="https://yasm.com/en/videos/yasm-itil" ><img srcset="https://yasm.com/en/content/videos/yasm-itil/480px/yasm-itil-video.jpg 480w, https://yasm.com/en/content/videos/yasm-itil/yasm-itil-video.jpg 1280w" sizes="100vw" src="https://yasm.com/en/content/videos/yasm-itil/yasm-itil-video.jpg" width="480" height="270" class="thumbimage" alt="Video: Service management processes for ITIL 4. - The YaSM process model describes exemplary service management processes that follow the ITIL 4 guidance." title="Start the video: Service management processes for ITIL 4" style="display: block; float: right; margin-left: 30px; margin-bottom: 10px; margin-right: 5px" /></a>
	<p style="margin-top: 0; word-wrap:normal;">This is where YaSM comes into play: With its streamlined and clear-cut set of processes, it is very good at helping practitioners understand how service management works - which enables them to find their way around and apply the huge amount of guidance offered in ITIL.</p>		<p style="margin-top: 0; word-wrap:normal;">This is where YaSM comes into play: With its streamlined and clear-cut set of processes, it is very good at helping practitioners understand how service management works - which enables them to find their way around and apply the huge amount of guidance offered in ITIL.</p>
	<p>What is more, bringing ITIL to life ultimately means translating the ITIL guidance into processes that work for the organization. This is a huge task and it is often not easy to see where to begin, but with the YaSM model organizations do not have to start from nothing:</p>		<p>What is more, bringing ITIL to life ultimately means translating the ITIL guidance into processes that work for the organization. This is a huge task and it is often not easy to see where to begin, but with the YaSM model organizations do not have to start from nothing:</p>
Line 113:		Line 113:
	<meta itemprop="name Headline" content="Alternatives to ITL" />		<meta itemprop="name Headline" content="Alternatives to ITL" />
	<link itemprop="url" href="https://yasm.com/wiki/en/index.php/Alternatives_to_ITIL" />		<link itemprop="url" href="https://yasm.com/wiki/en/index.php/Alternatives_to_ITIL" />
	~~<time itemprop="dateModified" datetime="2022-06-30"></time>~~
	<link itemprop="primaryImageOfPage" href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" />		<link itemprop="primaryImageOfPage" href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" />
	<link itemprop="Image" href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" />		<link itemprop="Image" href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-alternatives.jpg" />