ITIL 4 vs ITIL V3 - Revision history

Andrea at 16:09, 26 April 2025

2025-04-26T16:09:51Z

← Older revision		Revision as of 18:09, 26 April 2025
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	<meta name="description" content="ITIL V3 vs ITIL 4: What is new in the current ITIL® version 'ITIL V4'? The main differences between ITIL V3 and ITIL4. Comparison: ITIL 4 practices and ITIL V3 processes. This page describes in detail where ITIL 4 has added new guidance, and how the contents in ITIL 4 can be traced back to specific elements of ITIL V3." />		<meta name="description" content="ITIL V3 vs ITIL 4: What is new in the current ITIL® version 'ITIL V4'? The main differences between ITIL V3 and ITIL4. Comparison: ITIL 4 practices and ITIL V3 processes. This page describes in detail where ITIL 4 has added new guidance, and how the contents in ITIL 4 can be traced back to specific elements of ITIL V3." />
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	<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/ITIL_4_vs_ITIL_V3"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="210" height="54" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/>		<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/ITIL_4_vs_ITIL_V3"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="210" height="54" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/>
	~~<p> </p>~~

	<div itemid="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-4-vs-itil-v3-list.jpg" itemscope itemtype="https://schema.org/ImageObject">		<div itemid="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-4-vs-itil-v3-list.jpg" itemscope itemtype="https://schema.org/ImageObject">
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	<meta itemprop="dateCreated" content="2022-06-30" />		<meta itemprop="dateCreated" content="2022-06-30" />
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	<meta itemprop="keywords" content="ITIL practices processes" />		<meta itemprop="keywords" content="ITIL practices processes" />
	<meta itemprop="keywords" content="ITIL 4 difference" />		<meta itemprop="keywords" content="ITIL 4 difference" />
	<meta itemprop="keywords" content="ITIL 4 lifecycle" />		<meta itemprop="keywords" content="ITIL 4 lifecycle" />
	<figure class="mw-halign-right" typeof="mw:File/Thumb"><a itemprop="contentUrl" href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-4-practices-itil-v3-processes-comparison.jpg" title="ITIL 4 practices and ITIL V3 processes"><img srcset="https://yasm.com/wiki/en/img/yasm-frameworks/itil/480px/itil-4-practices-itil-v3-processes-comparison.jpg 480w, https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-4-practices-itil-v3-processes-comparison.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-4-practices-itil-v3-processes-comparison.jpg" decoding="async" width="480" height="360" class="mw-file-element" alt="ITIL 4 practices and ITIL 3 processes: 34 management practices from ITIL 4 vs. 26 service lifecycle processes from ITIL V3." /></a><figcaption><span style="font-variant:small-caps;"><b>Fig. 2: <a href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-4-practices-itil-v3-processes-comparison.jpg" title="Comparison: ITIL V4 practices and ITIL V3 processes">ITIL 4 practices and ITIL processes</a></b><br />34 management practices (ITIL 4) vs. 26 service lifecycle processes (ITIL V3).</span></figcaption></figure></div></html>		<figure class="mw-halign-right" typeof="mw:File/Thumb"><a itemprop="contentUrl" href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-4-practices-itil-v3-processes-comparison.jpg" title="ITIL 4 practices and ITIL V3 processes"><img srcset="https://yasm.com/wiki/en/img/yasm-frameworks/itil/480px/itil-4-practices-itil-v3-processes-comparison.jpg 480w, https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-4-practices-itil-v3-processes-comparison.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-4-practices-itil-v3-processes-comparison.jpg" decoding="async" width="480" height="360" class="mw-file-element" alt="ITIL 4 practices and ITIL 3 processes: 34 management practices from ITIL 4 vs. 26 service lifecycle processes from ITIL V3." /></a><figcaption><span style="font-variant:small-caps;"><b>Fig. 2: <a itemprop="thumbnailUrl" href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/thumbnail/itil-4-practices-itil-v3-processes-comparison.jpg" title="Comparison: ITIL V4 practices and ITIL V3 processes">ITIL 4 practices and ITIL processes</a></b><br />34 management practices (ITIL 4) vs. 26 service lifecycle processes (ITIL V3).</span></figcaption></figure></div></html>

	So the ITIL V3 processes are still alive, and what is more, the authors of ITIL 4 state that ITIL V3 is still valid guidance that can be used for defining service management processes.		So the ITIL V3 processes are still alive, and what is more, the authors of ITIL 4 state that ITIL V3 is still valid guidance that can be used for defining service management processes.
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	{\| class="wikitable" style="background: white;"		{\| class="wikitable" style="background: white;"
	\|+style="background:#465674;"\|<h4 style="color:#ffffff; font-size: 120%">ITIL 4 general management practices and related ITIL V3 processes</h4>		\|+style="background:#465674;"\|<h4 style="color:#ffffff; font-size: 120%; margin-top:0.3em;">ITIL 4 general management practices and related ITIL V3 processes</h4>
	\|-style="vertical-align:top"		\|-style="vertical-align:top"
	!style="background:#eeeeee;"\|ITIL 4 management practice [[#ITIL-4-practices\|[4]]]		!style="background:#eeeeee;"\|ITIL 4 management practice [[#ITIL-4-practices\|[4]]]
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	{\| class="wikitable" style="background: white;"		{\| class="wikitable" style="background: white;"
	\|+style="background:#465674;"\|<h4 style="color:#ffffff; font-size: 120%">ITIL 4 service management practices and related ITIL V3 processes</h4>		\|+style="background:#465674;"\|<h4 style="color:#ffffff; font-size: 120%; margin-top:0.3em;">ITIL 4 service management practices and related ITIL V3 processes</h4>
	\|-style="vertical-align:top"		\|-style="vertical-align:top"
	!style="background:#eeeeee;"\|ITIL 4 management practice [[#ITIL-4-practices\|[4]]]		!style="background:#eeeeee;"\|ITIL 4 management practice [[#ITIL-4-practices\|[4]]]
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	{\| class="wikitable" style="background: white;"		{\| class="wikitable" style="background: white;"
	\|+style="background:#465674;"\|<h4 style="color:#ffffff; font-size: 120%">ITIL 4 technical management practices and related ITIL V3 processes</h4>		\|+style="background:#465674;"\|<h4 style="color:#ffffff; font-size: 120%; margin-top:0.3em;">ITIL 4 technical management practices and related ITIL V3 processes</h4>
	\|-style="vertical-align:top"		\|-style="vertical-align:top"
	!style="background:#eeeeee;"\|ITIL 4 management practice [[#ITIL-4-practices\|[4]]]		!style="background:#eeeeee;"\|ITIL 4 management practice [[#ITIL-4-practices\|[4]]]
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	\|}		\|}
	<p> </p>		<p> </p>

			==<span id="video-itil-yasm">Video: Service management processes for ITIL 4</span>==

			<html><figure class="mw-halign-left" typeof="mw:File/Thumb"><a href="https://yasm.com/en/videos/yasm-itil" title="Start the video: Service management processes for ITIL 4"><img srcset="https://yasm.com/en/content/videos/yasm-itil/400px/yasm-itil-video.jpg 400w, https://yasm.com/en/content/videos/yasm-itil/480px/yasm-itil-video.jpg 480w, https://yasm.com/en/content/videos/yasm-itil/yasm-itil-video.jpg 1280w" sizes="100vw" src="https://yasm.com/en/content/videos/yasm-itil/yasm-itil-video.jpg" decoding="async" width="400" height="225" class="mw-file-element" alt="Video: Service management processes for ITIL 4. - The YaSM process model describes exemplary service management processes that follow the ITIL 4 guidance." /></a><figcaption><span style="font-variant:small-caps;"><b><a href="https://yasm.com/en/videos/yasm-itil" title="Start the video: Service management processes for ITIL 4">Start the video: Service management processes for ITIL 4</a></b></span></figcaption></figure>
			<p style="margin-top: 10px; word-wrap:normal;">In this video Stefan Kempter presents a pragmatic approach to defining the service management processes for your organization: The YaSM model describes exemplary processes for managing service and provides a complete set of process and document templates.</p>
			<p>Watch the video: <a href="https://yasm.com/en/videos/yasm-itil">Service management processes for ITIL 4</a> (9:04 min.)</p>
			<br style="clear:both;"/><p> </p></html>

			==Related articles==

			<html><figure class="mw-halign-left" typeof="mw:File/Thumb"><a href="https://yasm.com/wiki/en/index.php/YaSM_and_ITIL" title="YaSM and ITIL V4"><img srcset="https://yasm.com/wiki/en/img/yasm-frameworks/itil/400px/itil-4-processes-yasm.jpg 400w, https://yasm.com/wiki/en/img/yasm-frameworks/itil/480px/itil-4-processes-yasm.jpg 480w, https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-4-processes-yasm.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-frameworks/itil/480px/itil-4-processes-yasm.jpg" decoding="async" width="400" height="300" class="mw-file-element" alt="ITIL 4 and corresponding YaSM service management processes." /></a><figcaption><span style="font-variant:small-caps;">➜  <a href="https://yasm.com/wiki/en/index.php/YaSM_and_ITIL" title="ITIL 4 processes">ITIL 4 and corresponding YaSM service management processes</a></span></figcaption></figure>
			<p><a href="https://yasm.com/wiki/en/index.php/YaSM_and_ITIL" title="Service management processes for ITIL 4">Service management processes for ITIL 4</a></p>
			<p>How ITIL 4 and the 34 ITIL 4 management practices compare with the YaSM process model:<br /><a href="https://yasm.com/wiki/en/index.php/YaSM_and_ITIL" title="ITIL 4 processes and process templates based on the YaSM model">[ ... Read more ]</a></p>
			<p style="clear:both;"> </p></html>

	==References==		==References==
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	== Notes ==		== Notes ==

	[1] <span id="ITIL">ITIL® is a registered trade mark of ~~AXELOS Limited~~.<br />		[1] <span id="ITIL">ITIL® is a registered trade mark of the PeopleCert group.<br />
	[2] <span id="YaSM">YaSM® is a registered trademark of IT Process Maps GbR.</span><br />		[2] <span id="YaSM">YaSM® is a registered trademark of IT Process Maps GbR.</span><br />
	[3] <span id="SIAM">SIAM™ is a registered trademark of EXIN.</span><br />		[3] <span id="SIAM">SIAM™ is a registered trademark of EXIN.</span><br />
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	<a itemprop="item" href="https://yasm.com/wiki/en/index.php/ITIL_4_vs_ITIL_V3#ITIL_4_practices_vs._ITIL_V3_processes"> <span itemprop="name">ITIL 4 practices vs. ITIL V3 processes</span></a>		<a itemprop="item" href="https://yasm.com/wiki/en/index.php/ITIL_4_vs_ITIL_V3#ITIL_4_practices_vs._ITIL_V3_processes"> <span itemprop="name">ITIL 4 practices vs. ITIL V3 processes</span></a>
	<meta itemprop="position" content="5" /></span>		<meta itemprop="position" content="5" /></span> ›
			<span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem">
			<a itemprop="item" href="https://yasm.com/wiki/en/index.php/ITIL_4_vs_ITIL_V3#Video:_Service_management_processes_for_ITIL_4"> <span itemprop="name">Video</span></a>
			<meta itemprop="position" content="6" /></span>
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	</small></p>		</small></p>

Andrea at 14:04, 22 July 2024

2024-07-22T14:04:58Z

Show changes

Andrea at 16:21, 30 December 2023

2023-12-30T16:21:12Z

← Older revision		Revision as of 18:21, 30 December 2023
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Andrea at 16:12, 6 November 2022

2022-11-06T16:12:07Z

← Older revision		Revision as of 18:12, 6 November 2022
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	<meta property="og:title" content="ITIL 4 vs. ITIL V3 \| YaSM Service Management Wiki" />		<meta property="og:title" content="ITIL 4 vs. ITIL V3 \| YaSM Service Management Wiki" />
	<meta property="og:description" content="Organizations that need to plan their transition to the latest edition of ITIL® will require a detailed mapping between ITIL V3 and ITIL 4: This page describes in detail where ITIL V4 has added new guidance, and how the contents in ITIL 4 can be traced back to specific elements of ITIL V3." />		<meta property="og:description" content="Organizations that need to plan their transition to the latest edition of ITIL® will require a detailed mapping between ITIL V3 and ITIL 4: This page describes in detail where ITIL V4 has added new guidance, and how the contents in ITIL 4 can be traced back to specific elements of ITIL V3." />
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	\|+style="background:#465674; font-size: 120%; color:#ffffff;"\|ITIL V3 vs. V4		\|+style="background:#465674; font-size: 120%; color:#ffffff;"\|ITIL V3 vs. V4
	\|-style="vertical-align:top"		\|-style="vertical-align:top"
	!style="background:#465674; font-size: 110%; color:#ffffff; text-align:left;"\|ITIL V4 component ~~[[#ITIL-4-content\|[2]]]~~		!style="background:#465674; font-size: 110%; color:#ffffff; text-align:left;"\|ITIL V4 component
	!style="background:#465674; font-size: 110%; color:#ffffff; text-align:left;"\|Differences: New content in ITIL V4 and how it relates to ITIL V3 ~~[[#ITIL-2011-content\|[3]]]~~		!style="background:#465674; font-size: 110%; color:#ffffff; text-align:left;"\|Differences: New content in ITIL V4 and how it relates to ITIL V3
	\|-		\|-
	\|-style="background:#eeeeee; vertical-align:top; text-align:left; "		\|-style="background:#eeeeee; vertical-align:top; text-align:left; "
	\|colspan="2"\|<h4>ITIL 4 key concepts</h4>		\|colspan="2"\|<h4>ITIL 4 key concepts</h4>
	\|-style="vertical-align:top"		\|-style="vertical-align:top"
	\|Key concepts of service ~~management~~		\|Key concepts of service management
	\|		\|
	* Some of these concepts are discussed in the introductory chapters of the [[#References\|ITIL V3 publications]] (see chapter: Service management as a practice).		* Some of these concepts are discussed in the introductory chapters of the [[#References\|ITIL V3 publications]] (see chapter: Service management as a practice).
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	\|colspan="2"\|<h4>ITIL 4 four dimensions model</h4>		\|colspan="2"\|<h4>ITIL 4 four dimensions model</h4>
	\|-style="vertical-align:top"		\|-style="vertical-align:top"
	\|The four dimensions of service ~~management~~		\|The four dimensions of service management
	\|		\|
	* ITIL 4 defines four dimensions that should be considered to ensure a holistic approach to service management:		* ITIL 4 defines four dimensions that should be considered to ensure a holistic approach to service management:
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	* See below: [[#ITIL_4_practices_vs._ITIL_V3_processes\|A detailed comparison between ITIL practices and ITIL processes]]		* See below: [[#ITIL_4_practices_vs._ITIL_V3_processes\|A detailed comparison between ITIL practices and ITIL processes]]
	\|}		\|}
			<p> </p>
			<i><u>Remark:</u></i>
			* <i>The ITIL 4 content referenced in this table is based on ITIL 4 Foundation, published in February 2019.</i>
			* <i>The ITIL V3 content referenced in this table is based on the 2011 edition of ITIL V3.</i>
	<p> </p>		<p> </p>

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	\|+style="background:#465674;"\|<h4 style="color:#ffffff; font-size: 120%">ITIL 4 general management practices and related ITIL V3 processes</h4>		\|+style="background:#465674;"\|<h4 style="color:#ffffff; font-size: 120%">ITIL 4 general management practices and related ITIL V3 processes</h4>
	\|-style="vertical-align:top"		\|-style="vertical-align:top"
	!style="background:#eeeeee;"\|ITIL 4 management practice [[#ITIL-4-practices\|[7]]]		!style="background:#eeeeee;"\|ITIL 4 management practice [[#ITIL-4-practices\|[4]]]
	!style="background:#eeeeee;"\|Related ITIL V3 processes [[#ITIL-2011-processes\|[8]]]		!style="background:#eeeeee;"\|Related ITIL V3 processes [[#ITIL-2011-processes\|[5]]]
	!style="background:#eeeeee;"\|Differences: ITIL 3 vs. ITIL 4		!style="background:#eeeeee;"\|Differences: ITIL 3 vs. ITIL 4
	\|-style="vertical-align:top"		\|-style="vertical-align:top"
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	\|+style="background:#465674;"\|<h4 style="color:#ffffff; font-size: 120%">ITIL 4 service management practices and related ITIL V3 processes</h4>		\|+style="background:#465674;"\|<h4 style="color:#ffffff; font-size: 120%">ITIL 4 service management practices and related ITIL V3 processes</h4>
	\|-style="vertical-align:top"		\|-style="vertical-align:top"
	!style="background:#eeeeee;"\|ITIL 4 management practice [[#ITIL-4-practices\|[7]]]		!style="background:#eeeeee;"\|ITIL 4 management practice [[#ITIL-4-practices\|[4]]]
	!style="background:#eeeeee;"\|Related ITIL V3 processes [[#ITIL-2011-processes\|[8]]]		!style="background:#eeeeee;"\|Related ITIL V3 processes [[#ITIL-2011-processes\|[5]]]
	!style="background:#eeeeee;"\|ITIL V4 vs. V3: The changes		!style="background:#eeeeee;"\|ITIL V4 vs. V3: The changes
	\|-style="vertical-align:top"		\|-style="vertical-align:top"
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	\|+style="background:#465674;"\|<h4 style="color:#ffffff; font-size: 120%">ITIL 4 technical management practices and related ITIL V3 processes</h4>		\|+style="background:#465674;"\|<h4 style="color:#ffffff; font-size: 120%">ITIL 4 technical management practices and related ITIL V3 processes</h4>
	\|-style="vertical-align:top"		\|-style="vertical-align:top"
	!style="background:#eeeeee;"\|ITIL 4 management practice [[#ITIL-4-practices\|[7]]]		!style="background:#eeeeee;"\|ITIL 4 management practice [[#ITIL-4-practices\|[4]]]
	!style="background:#eeeeee; "\|Related ITIL V3 processes [[#ITIL-2011-processes\|[8]]]		!style="background:#eeeeee; "\|Related ITIL V3 processes [[#ITIL-2011-processes\|[5]]]
	!style="background:#eeeeee;"\|ITIL 3 vs. ITIL 4: The changes		!style="background:#eeeeee;"\|ITIL 3 vs. ITIL 4: The changes
	\|-style="vertical-align:top"		\|-style="vertical-align:top"
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	[1] <span id="ITIL">ITIL<sup><small>®</small></sup> is a registered trade mark of AXELOS Limited.<br />		[1] <span id="ITIL">ITIL<sup><small>®</small></sup> is a registered trade mark of AXELOS Limited.<br />
	[2~~] <span id="ITIL-4-content">The ITIL 4 content referenced in this table is based on ITIL 4 Foundation, published in February 2019.</span><br />~~		[2] <span id="YaSM">YaSM<sup><small>®</small></sup> is a registered trademark of IT Process Maps GbR.</span><br />
	~~[3] <span id="ITIL-2011-content">The ITIL V3 content referenced in this table is based on the 2011 edition of ITIL V3.<br />~~		[3] <span id="SIAM">SIAM™ is a registered trademark of EXIN.</span><br />
	[4] <span id="YaSM">YaSM<sup><small>®</small></sup> is a registered trademark of IT Process Maps GbR.</span><br />		[4] <span id="ITIL-4-practices">The management practices in this table are based on ITIL 4 Foundation, published in February 2019.</span><br />
	[5] <span id="SIAM">SIAM™ is a registered trademark of EXIN.</span><br />		[5] <span id="ITIL-2011-processes">The ITIL processes in this table are based on ITIL V3 2011.
	[~~6] <span id="VeriSM">VeriSM™ is a registered trademark of IFDC.</span><br />~~
	[7] <span id="ITIL-4-practices">The management practices in this table are based on ITIL 4 Foundation, published in February 2019.</span><br />
	[8] <span id="ITIL-2011-processes">The ITIL processes in this table are based on ITIL V3 2011.

	<html>By:  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://www.linkedin.com/in/andreakempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on LinkedIn" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.		<html>By:  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://www.linkedin.com/in/andreakempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on LinkedIn" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.
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Andrea at 13:36, 28 July 2022

2022-07-28T13:36:47Z

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Andrea at 13:48, 30 June 2022

2022-06-30T13:48:06Z

← Older revision		Revision as of 15:48, 30 June 2022
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	<meta itemprop="keywords" content="ITIL 4 ITIL 2011" />		<meta itemprop="keywords" content="ITIL 4 ITIL 2011" />
	<meta itemprop="keywords" content="ITIL 4 differences" />		<meta itemprop="keywords" content="ITIL 4 differences" />
	<img style="margin:5px 0px 15px 30px; float:right;" src="https://yasm.com/wiki/en/img/yasm-frameworks/itil/~~4x3~~/itil-4-vs-itil-v3-list.jpg" width="480" height="360" title="ITIL V4 vs. ITIL V3. Comparison: ITIL 4 practices and ITIL V3 processes" alt="Detailed mapping between ITIL V3 and ITIL 4. ITIL 4 practices and ITIL V3 processes: How the ITIL 4 practices map to the service lifecycle processes known from ITIL V3." /></a>		<img itemprop="thumbnailUrl" style="margin:5px 0px 15px 30px; float:right;" src="https://yasm.com/wiki/en/img/yasm-frameworks/itil/480px/itil-4-vs-itil-v3-list.jpg" width="480" height="360" title="ITIL V4 vs. ITIL V3. Comparison: ITIL 4 practices and ITIL V3 processes" alt="Detailed mapping between ITIL V3 and ITIL 4. ITIL 4 practices and ITIL V3 processes: How the ITIL 4 practices map to the service lifecycle processes known from ITIL V3." /></a>
	<div class="thumbcaption" style="margin:5px 0px 20px 30px"><span style="font-variant:small-caps;"><b>Fig. 1: <a href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-4-vs-itil-v3-list.jpg" title="Comparison ITIL V4 vs. ITIL V3 - list of differences.">What is new in ITIL4? ITIL V3 vs. ITIL V4 - comparison</a></b></span><br />Differences between ITIL V3 2011 and the new version of ITIL 4.</div></div></div>		<div class="thumbcaption" style="margin:5px 0px 20px 30px"><span style="font-variant:small-caps;"><b>Fig. 1: <a href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-4-vs-itil-v3-list.jpg" title="Comparison ITIL V4 vs. ITIL V3 - list of differences.">What is new in ITIL4? ITIL V3 vs. ITIL V4 - comparison</a></b></span><br />Differences between ITIL V3 2011 and the new version of ITIL 4.</div></div></div>
	<p><span id="md-webpage-description" itemprop="description">Organizations that need to plan their transition to the latest edition of <a href="https://yasm.com/wiki/en/index.php/ITIL" title="What is ITIL?">ITIL</a><sup><small>®</small></sup> <sup><a href="#ITIL" title="ITIL trademark">[1]</a></sup> will require a detailed mapping between <a href="https://yasm.com/wiki/en/index.php/ITIL#ITIL_V3" title="What is ITIL V3?">ITIL V3</a> and <a href="https://yasm.com/wiki/en/index.php/ITIL#ITIL_4" title="What is ITIL 4?">ITIL 4</a>: This page describes in detail where ITIL V4 has added <a href="https://yasm.com/wiki/en/index.php/ITIL_4_vs_ITIL_V3#ITIL_4:_What.27s_new.3F" title="What is new in ITIL 4">new guidance</a>, and how the contents in ITIL 4 can be traced back to specific elements of ITIL V3.</span></html>		<p style="margin-top: 0; word-wrap:normal;"><span id="md-webpage-description" itemprop="description">Organizations that need to plan their transition to the latest edition of <a href="https://yasm.com/wiki/en/index.php/ITIL" title="What is ITIL?">ITIL</a><sup><small>®</small></sup> <sup><a href="#ITIL" title="ITIL trademark">[1]</a></sup> will require a detailed mapping between <a href="https://yasm.com/wiki/en/index.php/ITIL#ITIL_V3" title="What is ITIL V3?">ITIL V3</a> and <a href="https://yasm.com/wiki/en/index.php/ITIL#ITIL_4" title="What is ITIL 4?">ITIL 4</a>: This page describes in detail where ITIL V4 has added <a href="https://yasm.com/wiki/en/index.php/ITIL_4_vs_ITIL_V3#ITIL_4:_What.27s_new.3F" title="What is new in ITIL 4">new guidance</a>, and how the contents in ITIL 4 can be traced back to specific elements of ITIL V3.</span></html>

	<p> </p>		<p> </p>
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	<meta itemprop="keywords" content="ITIL practices processes" />		<meta itemprop="keywords" content="ITIL practices processes" />
	<meta itemprop="keywords" content="ITIL 4 difference" />		<meta itemprop="keywords" content="ITIL 4 difference" />
	<meta itemprop="keywords" content="ITIL 4 lifecycle" />		<meta itemprop="keywords" content="ITIL 4 lifecycle" />
	<img itemprop="thumbnailUrl" style="margin:5px 0px 15px 30px; float:right;" src="https://yasm.com/wiki/en/img/yasm-frameworks/itil/~~16x9~~/itil-4-practices-itil-v3-processes-comparison.jpg" width="480" height="~~270~~" title="Comparison: ITIL 4 practices and ITIL V3 processes" alt="ITIL 4 practices and ITIL 3 processes: 34 management practices from ITIL 4 vs. 26 service lifecycle processes from ITIL V3." /></a>		<img itemprop="thumbnailUrl" style="margin:5px 0px 15px 30px; float:right;" src="https://yasm.com/wiki/en/img/yasm-frameworks/itil/480px/itil-4-practices-itil-v3-processes-comparison.jpg" width="480" height="360" title="Comparison: ITIL 4 practices and ITIL V3 processes" alt="ITIL 4 practices and ITIL 3 processes: 34 management practices from ITIL 4 vs. 26 service lifecycle processes from ITIL V3." /></a>
	<div class="thumbcaption" style="margin:5px 0px 20px 30px"><span style="font-variant:small-caps;"><b>Fig. 2: <a href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-4-practices-itil-v3-processes-comparison.jpg" title="Comparison: ITIL V4 practices and ITIL V3 processes">ITIL 4 practices and ITIL processes</a></b></span><br />34 management practices (ITIL 4) vs. 26 service lifecycle processes (ITIL V3).</div></div></div>		<div class="thumbcaption" style="margin:5px 0px 20px 30px"><span style="font-variant:small-caps;"><b>Fig. 2: <a href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-4-practices-itil-v3-processes-comparison.jpg" title="Comparison: ITIL V4 practices and ITIL V3 processes">ITIL 4 practices and ITIL processes</a></b></span><br />34 management practices (ITIL 4) vs. 26 service lifecycle processes (ITIL V3).</div></div></div>

	<p>ITIL V3 defines 26 processes across the service lifecycle. In ITIL 4, these 26 processes have been replaced by 34 "practices" (<a href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-4-practices-itil-v3-processes-comparison.jpg" title="ITIL 4 practices and ITIL V3 processes">see fig. 2</a>).</~~html~~>		<p style="margin-top: 0; word-wrap:normal;">ITIL V3 defines 26 processes across the service lifecycle. In ITIL 4, these 26 processes have been replaced by 34 "practices" (<a href="https://yasm.com/wiki/en/img/yasm-frameworks/itil/itil-4-practices-itil-v3-processes-comparison.jpg" title="ITIL 4 practices and ITIL V3 processes">see fig. 2</a>).</p>

	Some of them are new, but many of these practices were formerly known as processes.		<p style="word-wrap:normal;">Some of them are new, but many of these practices were formerly known as processes.</html>

	For a detailed cross-reference, see chapter: [[#ITIL_4_practices_vs._ITIL_V3_processes\|Practices vs. processes]].		For a detailed cross-reference, see chapter: [[#ITIL_4_practices_vs._ITIL_V3_processes\|Practices vs. processes]].
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Andrea at 14:03, 29 September 2021

2021-09-29T14:03:19Z

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Andrea at 15:26, 28 November 2019

2019-11-28T15:26:33Z

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Andrea at 15:04, 19 September 2019

2019-09-19T15:04:47Z

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Andrea at 16:44, 16 August 2019

2019-08-16T16:44:28Z

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