SP11: Manage suppliers - Revision history

Andrea at 11:34, 9 March 2025

2025-03-09T11:34:06Z

← Older revision		Revision as of 13:34, 9 March 2025
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	<meta name="keywords" content="manage suppliers, yasm supplier management, service management supplier process" />		<meta name="keywords" content="manage suppliers, yasm supplier management, service management supplier process" />
	<meta name="description" content="The supplier management process in YaSM ensures that all agreements with suppliers support the needs of the business, and that all suppliers meet their contractual commitments." />		<meta name="description" content="The supplier management process in YaSM ensures that all agreements with suppliers support the needs of the business, and that all suppliers meet their contractual commitments." />
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	<meta property="og:title" content="SP11: Manage suppliers \| YaSM Service Management Wiki" />		<meta property="og:title" content="SP11: Manage suppliers \| YaSM Service Management Wiki" />
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	<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/SP11:_Managen_von_Lieferanten_und_Dienstleistern"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="210" height="54" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/>		<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/SP11:_Managen_von_Lieferanten_und_Dienstleistern"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="210" height="54" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/>
	~~<p> </p>~~

	<p><b>Process name:</b> <a href="#Process_description">Manage suppliers</a> - <b>Part of:</b> <a href="/wiki/en/index.php/Service_Management_Processes#Supporting_processes" title="The supporting processes in YaSM service management">Supporting processes</a>		<p><b>Process name:</b> <a href="#Process_description">Manage suppliers</a> - <b>Part of:</b> <a href="/wiki/en/index.php/Service_Management_Processes#Supporting_processes" title="The supporting processes in YaSM service management">Supporting processes</a>

Andrea at 14:26, 13 October 2024

2024-10-13T14:26:20Z

Show changes

Andrea at 16:20, 30 May 2024

2024-05-30T16:20:04Z

Andrea at 16:30, 29 January 2024

2024-01-29T16:30:13Z

← Older revision		Revision as of 18:30, 29 January 2024
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	<div itemprop="hasDefinedTerm" itemscope itemtype="https://schema.org/DefinedTerm">		<div itemprop="hasDefinedTerm" itemscope itemtype="https://schema.org/DefinedTerm">
	<dt itemprop="name">Service definition</dt>		<dt itemprop="name">Service definition</dt>
	<dd itemprop="description" style="margin-bottom: 1em;">A service definition specifies the service properties, in particular the offered functionality and the guaranteed service levels. Service definitions also describe how the organization's resources are used in order to provide the service. A service can be provided using one or several other (internal or external) supporting services. <a href="#ydo" title="YaSM data object">[*]</a></dd></div>		<dd itemprop="description" style="margin-bottom: 1em;">A service definition specifies the service properties, in particular the offered functionality and the guaranteed service levels. Service definitions also describe how the organization's resources are used in order to provide the service. A service can be provided using one or several other (internal or external) supporting services. See also: <a href="https://yasm.com/wiki/en/index.php/Service_Definition_-_Template" title="Service definition document template">Checklist / document template 'Service definition'</a>. <a href="#ydo" title="YaSM data object">[*]</a></dd></div>
	<div itemprop="hasDefinedTerm" itemscope itemtype="https://schema.org/DefinedTerm">		<div itemprop="hasDefinedTerm" itemscope itemtype="https://schema.org/DefinedTerm">
	<dt itemprop="name" id="Supplier-dispute-record">Supplier dispute record</dt>		<dt itemprop="name" id="Supplier-dispute-record">Supplier dispute record</dt>
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	<p> </p>		<p> </p>
	<hr />		<hr />
	<p><i><u>Notes</u>:</i>		<p><i><u>Notes:</u></i>
	</p><p><span id="ydo"><strong>[*]</strong> <i>"YaSM data objects"</i> are those documents or records for which the YaSM model provides detailed recommendations: Every YaSM object has an associated checklist (see <a href="https://yasm.com/wiki/en/index.php/Service_Management_Checklists" title="~~Example~~: YaSM checklists and document templates">~~example~~</a>) describing its typical contents, and an associated lifecycle diagram depicting how the status of the object changes as it is created, updated, read and archived by various YaSM processes (see <a href="https://yasm.com/wiki/en/img/yasm-project/Yasm-object-lifecycle-diagram.jpg" title="Example: YaSM object lifecycle diagram (.JPG)">example</a>).</span>		</p><p><span id="ydo"><strong>[*]</strong> <i>"YaSM data objects"</i> are those documents or records for which the YaSM model provides detailed recommendations: Every YaSM object has an associated checklist (see <a href="https://yasm.com/wiki/en/index.php/Service_Definition_-_Template" title="Service Definition document template">document template 'Service definition'</a> and <a href="https://yasm.com/wiki/en/index.php/Service_Management_Checklists#yasm-template-example" title="Examples: YaSM checklists and document templates">more examples</a>) describing its typical contents, and an associated lifecycle diagram depicting how the status of the object changes as it is created, updated, read and archived by various YaSM processes (see <a href="https://yasm.com/wiki/en/img/yasm-project/Yasm-object-lifecycle-diagram.jpg" title="Example: YaSM object lifecycle diagram (.JPG)">example</a>).</span>
	</p><p><i>"Other objects"</i> are mostly informal data or information where YaSM has less strong views about their contents. There are no associated lifecycle diagrams or checklists.</html>		</p><p><i>"Other objects"</i> are mostly informal data or information where YaSM has less strong views about their contents. There are no associated lifecycle diagrams or checklists.</html>

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	==Roles and responsibilities==		==Roles and responsibilities==

	~~'''~~<span id="responsible">Process owner: ~~Supplier manager</span>~~'''		<span id="responsible">Process owner: The '''supplier manager''' is responsible for ensuring that value for money is obtained from all suppliers. This role makes sure that the contracts with external suppliers support the service provider's needs, and that all suppliers meet their contractual commitments.</span>
	*The supplier manager is responsible for ensuring that value for money is obtained from all suppliers. This role makes sure that the contracts with external suppliers support the service provider's needs, and that all suppliers meet their contractual commitments.

	<p> </p>		<p> </p>

	{\| class="wikitable" style="background: white~~; text-align:center; vertical-align:top~~; font-size: 90%~~; line-height: 1.3em;~~"		{\| class="wikitable" style="background: white; font-size: 95%"
	\|+~~<span~~ style="font-size: ~~120~~%~~; line-height: 2.3em;~~">Responsibility matrix: "SP11: Manage suppliers~~"</span>~~		\|+style="background:#465674; color:#ffffff; font-size: 110%"\|Responsibility matrix: 'SP11: Manage suppliers'
	\|- style="vertical-align:top"		\|- style="vertical-align:top"
	! colspan="2"\| YaSM role / sub-process		! colspan="2"\| YaSM role / sub-process
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	<html><div itemid="https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-supplier-management-process.jpg" itemscope itemtype="https://schema.org/ImageObject">		<html><div itemid="https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-supplier-management-process.jpg" itemscope itemtype="https://schema.org/ImageObject">
	<a href="https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-supplier-management-process.jpg" title="Supplier management: process objective" itemprop="contentUrl">		<a href="https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-supplier-management-process.jpg" title="Supplier management: process objective" itemprop="contentUrl">
	<img style="display: block; float: left; margin-~~left~~: 10px; margin-right: ~~20px~~" src="https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-supplier-management-process.jpg" width="~~320~~" height="~~167~~" title="Supplier management: process goal" alt="The supplier management process in YaSM ensures that all agreements with suppliers support the needs of the business, and that all suppliers meet their contractual commitments." />		<img style="display: block; float: left; margin-bottom: 10px; margin-right: 10px" srcset="https://yasm.com/wiki/en/img/yasm-process/goal-definition/400px/yasm-supplier-management-process.jpg 400w, https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-supplier-management-process.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-supplier-management-process.jpg" decoding="async" width="400" height="209" class="thumbimage" title="Supplier management: process goal" alt="The supplier management process in YaSM ensures that all agreements with suppliers support the needs of the business, and that all suppliers meet their contractual commitments." />
	<meta itemprop="caption" content="Process objective: YaSM supplier management - Manage suppliers (SP11)." />		<meta itemprop="caption" content="Process objective: YaSM supplier management - Manage suppliers (SP11)." />
	<meta itemprop="width" content="1200" />		<meta itemprop="width" content="1200" />
	<meta itemprop="height" content="627" />		<meta itemprop="height" content="627" />
	<meta itemprop="dateCreated" content="2021-09-21" />		<meta itemprop="dateCreated" content="2021-09-21" />
	<meta itemprop="datePublished" content="2021-09-22" /></a></~~div~~>		<meta itemprop="datePublished" content="2021-09-22" />
	<~~div style~~="~~margin-left: 5%; color:#636363~~">		<span itemprop="thumbnail" itemscope itemtype="https://schema.org/ImageObject">
	<p style="margin-top: 0; word-wrap:normal;">Is based on: The supplier management process from the <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM Process Map">YaSM Process Map</a>.</p>		<meta itemprop="url" content="https://yasm.com/wiki/en/img/yasm-process/goal-definition/400px/yasm-supplier-management-process.jpg" />
			<meta itemprop="width" content="400" />
	<p>By:  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://www.linkedin.com/in/andreakempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on LinkedIn" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.<br style="clear:both;"/~~></div~~><p>		<meta itemprop="height" content="209" />
			</span></a></div>
			<p style="margin-top: 0; word-wrap:normal;">Is based on: The supplier management process from the <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM Process Map">YaSM Process Map</a>.</p>
			<p>By:  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://www.linkedin.com/in/andreakempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on LinkedIn" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.<br style="clear:both;"/><p>

	<p> </p>		<p> </p>

Andrea at 15:30, 30 December 2023

2023-12-30T15:30:21Z

← Older revision		Revision as of 17:30, 30 December 2023
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	</itpmch>		</itpmch>

Andrea at 16:58, 22 September 2021

2021-09-22T16:58:05Z

← Older revision		Revision as of 18:58, 22 September 2021
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	{\| class="wikitable ~~sortable~~" style="background: white; text-align:center; vertical-align:top; font-size: 90%; line-height: 1.3em;"		{\| class="wikitable" style="background: white; text-align:center; vertical-align:top; font-size: 90%; line-height: 1.3em;"
	\|+<span style="font-size: 120%; line-height: 2.3em;">Responsibility matrix: "SP11: Manage suppliers"</span>		\|+<span style="font-size: 120%; line-height: 2.3em;">Responsibility matrix: "SP11: Manage suppliers"</span>
	\|- style="vertical-align:top"		\|- style="vertical-align:top"
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	== Notes ==		== Notes ==

	<html><div itemid="https://yasm.com/wiki/en/img/yasm-process-definition/~~what-is~~-supplier-management-process.jpg" itemscope itemtype="https://schema.org/ImageObject">		<html><div itemid="https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-supplier-management-process.jpg" itemscope itemtype="https://schema.org/ImageObject">
	<a href="https://yasm.com/wiki/en/img/yasm-process-definition/~~what-is~~-supplier-management-process.jpg" title="Supplier management: process ~~definition~~" itemprop="contentUrl">		<a href="https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-supplier-management-process.jpg" title="Supplier management: process objective" itemprop="contentUrl">
	<img style="display: block; float: left; margin-left: 10px; margin-right: 20px" src="https://yasm.com/wiki/en/img/yasm-process-definition/~~what-is~~-supplier-management-process.jpg" width="320" height="~~180~~" title="Supplier management: process ~~definition~~" alt="~~What is~~ supplier management~~? Definition~~ of the ~~supplier management prozesses SP11 from the YaSM service management framework~~." />		<img style="display: block; float: left; margin-left: 10px; margin-right: 20px" src="https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-supplier-management-process.jpg" width="320" height="167" title="Supplier management: process goal" alt="The supplier management process in YaSM ensures that all agreements with suppliers support the needs of the business, and that all suppliers meet their contractual commitments." />
	<meta itemprop="caption" content="~~Manage suppliers \|~~ YaSM supplier ~~relationship~~ management ~~\| Process definition~~ SP11" />		<meta itemprop="caption" content="Process objective: YaSM supplier management - Manage suppliers (SP11)." />
	<meta itemprop="width" content="1200" />		<meta itemprop="width" content="1200" />
	<meta itemprop="height" content="~~675~~" />		<meta itemprop="height" content="627" />
	<meta itemprop="dateCreated" content="~~2017~~-06-30" />		<meta itemprop="dateCreated" content="2021-09-21" />
	<meta itemprop="datePublished~~" content="2018-05-12" />~~		<meta itemprop="datePublished" content="2021-09-22" /></a></div>
	~~<meta itemprop="dateModified~~" content="2021-08-04" /></a></div>
	<div style="margin-left: 5%; color:#636363">		<div style="margin-left: 5%; color:#636363">
	<p style="margin-top: 0; word-wrap:normal;">Is based on: The supplier management process from the <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM Process Map">YaSM Process Map</a>.</p>		<p style="margin-top: 0; word-wrap:normal;">Is based on: The supplier management process from the <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM Process Map">YaSM Process Map</a>.</p>
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	<link itemprop="hasPart" href="https://yasm.com/wiki/en/index.php/SP11:_Manage_suppliers#process-inputs-outputs">		<link itemprop="hasPart" href="https://yasm.com/wiki/en/index.php/SP11:_Manage_suppliers#process-inputs-outputs">
	<link itemprop="image" href="https://yasm.com/wiki/en/img/yasm-process/Manage-suppliers-yasm-sp11.jpg" />		<link itemprop="image" href="https://yasm.com/wiki/en/img/yasm-process/Manage-suppliers-yasm-sp11.jpg" />
	<link itemprop="image" href="https://yasm.com/wiki/en/img/yasm-process-definition/~~what-is~~-supplier-management-process.jpg" />		<link itemprop="image" href="https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-supplier-management-process.jpg" />
	<link itemprop="isPartOf" href="https://yasm.com/wiki/en/index.php/Service_Management_Processes#supporting-processes" />		<link itemprop="isPartOf" href="https://yasm.com/wiki/en/index.php/Service_Management_Processes#supporting-processes" />
	<meta itemprop="mentions" content="ITIL 4 supplier management" />		<meta itemprop="mentions" content="ITIL 4 supplier management" />

Andrea at 13:03, 4 August 2021

2021-08-04T13:03:10Z

← Older revision		Revision as of 15:03, 4 August 2021
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	== Notes ==		== Notes ==

	<html><div itemid="https://yasm.com/wiki/en/img/yasm-process-definition/what-is-supplier-management-process.jpg" itemscope itemtype="https://schema.org/ImageObject">		<html><div itemid="https://yasm.com/wiki/en/img/yasm-process-definition/what-is-supplier-management-process.jpg" itemscope itemtype="https://schema.org/ImageObject">
	<a href="https://yasm.com/wiki/en/img/yasm-process-definition/what-is-supplier-management-process.jpg" title="Supplier management: process definition" itemprop="contentUrl">		<a href="https://yasm.com/wiki/en/img/yasm-process-definition/what-is-supplier-management-process.jpg" title="Supplier management: process definition" itemprop="contentUrl">
	<img style="display: block; float: left; margin-left: 10px; margin-right: 20px" src="https://yasm.com/wiki/en/img/yasm-process-definition/what-is-supplier-management-process.jpg" width="320" height="~~160~~" title="Supplier management: process definition" alt="What is supplier management? Definition of the supplier management prozesses SP11 from the YaSM framework." />		<img style="display: block; float: left; margin-left: 10px; margin-right: 20px" src="https://yasm.com/wiki/en/img/yasm-process-definition/what-is-supplier-management-process.jpg" width="320" height="180" title="Supplier management: process definition" alt="What is supplier management? Definition of the supplier management prozesses SP11 from the YaSM service management framework." />
	<meta itemprop="caption" content="Manage suppliers \| YaSM supplier relationship management \| Process definition SP11" />		<meta itemprop="caption" content="Manage suppliers \| YaSM supplier relationship management \| Process definition SP11" />
	<meta itemprop="width" content="~~1050~~" />		<meta itemprop="width" content="1200" />
	<meta itemprop="height" content="~~525~~" /></a></div>		<meta itemprop="height" content="675" />
			<meta itemprop="dateCreated" content="2017-06-30" />
			<meta itemprop="datePublished" content="2018-05-12" />
			<meta itemprop="dateModified" content="2021-08-04" /></a></div>
	<div style="margin-left: 5%; color:#636363">		<div style="margin-left: 5%; color:#636363">
	<p style="margin-top: 0; word-wrap:normal;">Is based on: The supplier management process from the <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM Process Map">YaSM Process Map</a>.</p>		<p style="margin-top: 0; word-wrap:normal;">Is based on: The supplier management process from the <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM Process Map">YaSM Process Map</a>.</p>

	<p>By:  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://www.linkedin.com/in/andreakempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on LinkedIn" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.<br style="clear:both;"/></div><p>		<p>By:  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://www.linkedin.com/in/andreakempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on LinkedIn" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.<br style="clear:both;"/></div><p>
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Andrea at 11:50, 8 February 2021

2021-02-08T11:50:55Z

Show changes

Andrea at 16:40, 15 June 2020

2020-06-15T16:40:39Z

← Older revision		Revision as of 18:40, 15 June 2020
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	<img style="margin:20px 0px 10px 0px; float:left;" src="https://yasm.com/wiki/en/img/yasm-process/Manage-suppliers-yasm-sp11.jpg" width="800" height="800" title="Manage suppliers. - YaSM supplier management process SP11" alt="Fig. 1: Manage suppliers. - YaSM supplier management process SP11. - Related with: Practice of ITIL 4 supplier management." /></a><br style="clear:both;"/>		<img style="margin:20px 0px 10px 0px; float:left;" src="https://yasm.com/wiki/en/img/yasm-process/Manage-suppliers-yasm-sp11.jpg" width="800" height="800" title="Manage suppliers. - YaSM supplier management process SP11" alt="Fig. 1: Manage suppliers. - YaSM supplier management process SP11. - Related with: Practice of ITIL 4 supplier management." /></a><br style="clear:both;"/>
	<div class="thumbcaption" style="margin:15px 0px 20px 0px"><span itemprop="caption"><span style="font-variant:small-caps;"><b>Fig. 1: '<a href="https://yasm.com/wiki/en/img/yasm-process/Manage-suppliers-yasm-sp11.jpg" title="YaSM supplier management SP11">Manage suppliers</a>'</b>:</span><br />YaSM supplier management process SP11.</span></div></div></div><br style="clear:both;"/>		<div class="thumbcaption" style="margin:15px 0px 20px 0px"><span itemprop="caption"><span style="font-variant:small-caps;"><b>Fig. 1: '<a href="https://yasm.com/wiki/en/img/yasm-process/Manage-suppliers-yasm-sp11.jpg" title="YaSM supplier management SP11">Manage suppliers</a>'</b>:</span><br />YaSM supplier management process SP11.</span></div></div></div><br style="clear:both;"/>

Andrea at 17:35, 6 November 2019

2019-11-06T17:35:17Z

← Older revision		Revision as of 19:35, 6 November 2019
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	<p> </p>		<p> </p>

	<p><b>Process name:</b> <a href="#Process_description">Manage suppliers</a> - <b>Part of:</b> <a href="/wiki/en/index.php/Service_Management_Processes#~~supporting-processes~~" title="The supporting processes in YaSM service management">Supporting processes</a>		<p><b>Process name:</b> <a href="#Process_description">Manage suppliers</a> - <b>Part of:</b> <a href="/wiki/en/index.php/Service_Management_Processes#Supporting_processes" title="The supporting processes in YaSM service management">Supporting processes</a>
	</p><p><b>Previous process:</b> <a href="/wiki/en/index.php/SP10:_Manage_human_resources" title="SP10: Manage human resources">Manage human resources</a>		</p><p><b>Previous process:</b> <a href="/wiki/en/index.php/SP10:_Manage_human_resources" title="SP10: Manage human resources">Manage human resources</a>
	</p><p><b>Next process:</b> <a href="/wiki/en/index.php/SP12:_Manage_service_financials" title="SP12: Manage service financials">Manage service financials</a></html>		</p><p><b>Next process:</b> <a href="/wiki/en/index.php/SP12:_Manage_service_financials" title="SP12: Manage service financials">Manage service financials</a></html>

	<p> </p>		<p> </p>

	==Process description==		==Process description==

	<html><span id="md-itempage-description" itemprop="description">The supplier management process in YaSM ensures that all agreements with suppliers support the needs of the business, and that all suppliers meet their contractual commitments.</span></p>		<html><span id="md-itempage-description" itemprop="description">The supplier management process in YaSM (<a href="https://yasm.com/wiki/en/img/yasm-process/Manage-suppliers-yasm-sp11.jpg" title="YaSM supplier management (SP11)">fig. 1</a>) ensures that all agreements with suppliers support the needs of the business, and that all suppliers meet their contractual commitments.</span></p>

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	<meta itemprop="keywords" content="yasm supplier management" />		<meta itemprop="keywords" content="yasm supplier management" />
	<meta itemprop="keywords" content="supplier management" />		<meta itemprop="keywords" content="supplier management" />
	<img style="margin:20px 0px 10px 0px; float:left;" src="https://yasm.com/wiki/en/img/yasm-process/Manage-suppliers-yasm-sp11.jpg" width="~~638~~" height="~~525~~" title="Manage suppliers. - YaSM process SP11" alt="Fig. 1: Manage suppliers. - YaSM supplier management process SP11." /></a><br style="clear:both;"/>		<meta itemprop="keywords" content="ITIL 4 supplier management" />
	<div class="thumbcaption"><span style="font-variant:small-caps;"><b>~~Figure~~ 1:</b></~~span~~> <~~small~~><span ~~itemprop="caption"~~>~~"Manage suppliers". -~~ YaSM ~~supporting service~~ management process SP11.</span></~~small~~></div></div><br style="clear:both;"/>		<meta itemprop="representativeOfPage" content="true"/>
			<meta itemprop="dateCreated" content="2014-05-02" />
			<meta itemprop="datePublished" content="2014-05-08" />
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			<img style="margin:20px 0px 10px 0px; float:left;" src="https://yasm.com/wiki/en/img/yasm-process/Manage-suppliers-yasm-sp11.jpg" width="800" height="800" title="Manage suppliers. - YaSM supplier management process SP11" alt="Fig. 1: Manage suppliers. - YaSM supplier management process SP11. - Related with: Practice of ITIL 4 supplier management." /></a><br style="clear:both;"/>
			<div class="thumbcaption" style="margin:15px 0px 20px 0px"><span itemprop="caption"><span style="font-variant:small-caps;"><b>Fig. 1: '<a href="https://yasm.com/wiki/en/img/yasm-process/Manage-suppliers-yasm-sp11.jpg" title="YaSM supplier management SP11">Manage suppliers</a>'</b>:</span><br />YaSM supplier management process SP11.</span></div></div></div><br style="clear:both;"/>

	<p>One of the key responsibilities of the process is setting up externally supplied supporting services.</p>		<p>One of the key responsibilities of the process is setting up externally supplied supporting services.</p>
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	<p>Once supplier agreements are in place, supplier management performs regular reviews of the agreements to ensure that the contracts continue to be in line with business needs. It also monitors on an ongoing basis if the suppliers meet their contractual commitments and takes corrective action if required.</p>		<p>Once supplier agreements are in place, supplier management performs regular reviews of the agreements to ensure that the contracts continue to be in line with business needs. It also monitors on an ongoing basis if the suppliers meet their contractual commitments and takes corrective action if required.</p>

	<p>Last but not least, the supplier management process procures the various goods required by the service provider organization, such as spare parts, licenses and consumables.</~~html~~>		<p>Last but not least, the supplier management process procures the various goods required by the service provider organization, such as spare parts, licenses and consumables.</p>
			<p> </p>

			<p><i><u>Compatibility</u>: The YaSM supplier management process is <a href="/wiki/en/index.php/YaSM_and_ISO_20000#ISO_20000_requirements_and_related_service_management_processes" title="YaSM and ISO 20000">aligned with ISO 20000</a>, the international standard for service management (see ISO/IEC 20000-1:2018, sections <a href="/wiki/en/index.php/YaSM_and_ISO_20000#Leadership" title="ISO 20000 section 5: Leadership">5</a>, <a href="/wiki/en/index.php/YaSM_and_ISO_20000#Operational-planning-and-control" title="ISO 20000 section 8.1: Operational planning and control">8.1</a> and <a href="/wiki/en/index.php/YaSM_and_ISO_20000#Relationship-and-agreement" title="ISO 20000 section 8.3: Relationship and agreement">8.3</a>), and it <a href="/wiki/en/index.php/YaSM_and_ITIL#ITIL-4-Supplier-management" title="ITIL 4 practices and YaSM processes: ITIL 4 supplier management">corresponds to the practice of 'ITIL 4 supplier management'</a>.</i></html>
	<p> </p>		<p> </p>

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	<hr />		<hr />
	<p><i><b>Notes:</b></i>		<p><i><u>Notes</u>:</i>
	</p><p><span id="ydo"><strong>[*]</strong> <i>"YaSM data objects"</i> are those documents or records for which the YaSM model provides detailed recommendations: Every YaSM object has an associated checklist (see <a href="https://yasm.com/wiki/en/index.php/Service_Management_Checklists" title="Example: YaSM checklists and document templates">example</a>) describing its typical contents, and an associated lifecycle diagram depicting how the status of the object changes as it is created, updated, read and archived by various YaSM processes (see <a href="https://yasm.com/wiki/en/img/yasm-project/Yasm-object-lifecycle-diagram.jpg" title="Example: YaSM object lifecycle diagram (.JPG)">example</a>).</span>		</p><p><span id="ydo"><strong>[*]</strong> <i>"YaSM data objects"</i> are those documents or records for which the YaSM model provides detailed recommendations: Every YaSM object has an associated checklist (see <a href="https://yasm.com/wiki/en/index.php/Service_Management_Checklists" title="Example: YaSM checklists and document templates">example</a>) describing its typical contents, and an associated lifecycle diagram depicting how the status of the object changes as it is created, updated, read and archived by various YaSM processes (see <a href="https://yasm.com/wiki/en/img/yasm-project/Yasm-object-lifecycle-diagram.jpg" title="Example: YaSM object lifecycle diagram (.JPG)">example</a>).</span>
	</p><p><i>"Other objects"</i> are mostly informal data or information where YaSM has less strong views about their contents. There are no associated lifecycle diagrams or checklists.</html>		</p><p><i>"Other objects"</i> are mostly informal data or information where YaSM has less strong views about their contents. There are no associated lifecycle diagrams or checklists.</html>
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	<link itemprop="isPartOf" href="https://yasm.com/wiki/en/index.php/Service_Management_Processes#supporting-processes" />		<link itemprop="isPartOf" href="https://yasm.com/wiki/en/index.php/Service_Management_Processes#supporting-processes" />
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← Older revision		Revision as of 18:20, 30 May 2024
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	<img style="margin:20px 0px 10px 0px; float:left;" src="https://yasm.com/wiki/en/img/yasm-process/Manage-suppliers-yasm-sp11.jpg" width="800" height="800" title="Manage suppliers. - YaSM supplier management process SP11" alt="Fig. 1: Manage suppliers. - YaSM supplier management process SP11. - Related with: Practice of ITIL 4 supplier management." /></a><br style="clear:both;"/>		<img style="margin:20px 0px 10px 0px; float:left;" srcset="https://yasm.com/wiki/en/img/yasm-process/480px/Manage-suppliers-yasm-sp11.jpg 480w, https://yasm.com/wiki/en/img/yasm-process/800px/Manage-suppliers-yasm-sp11.jpg 800w, https://yasm.com/wiki/en/img/yasm-process/Manage-suppliers-yasm-sp11.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-process/Manage-suppliers-yasm-sp11.jpg" width="800" height="800" title="Manage suppliers. - YaSM supplier management process SP11" alt="Fig. 1: Manage suppliers. - YaSM supplier management process SP11. - Related with: Practice of ITIL 4 supplier management." /></a><br style="clear:both;"/>
	<div class="thumbcaption" style="margin:15px 0px 20px 0px"><span itemprop="caption"><span style="font-variant:small-caps;"><b>Fig. 1: '<a href="https://yasm.com/wiki/en/img/yasm-process/Manage-suppliers-yasm-sp11.jpg" title="YaSM supplier management SP11">~~Manage suppliers~~</a>~~'</b>:~~</span>~~<br />YaSM supplier management process SP11.~~</span></div></div></div><br style="clear:both;"/>		<div class="thumbcaption" style="margin:15px 0px 20px 0px"><span itemprop="caption"><span style="font-variant:small-caps;"><b>Fig. 1: 'Manage suppliers'</b><br /><a href="https://yasm.com/wiki/en/img/yasm-process/Manage-suppliers-yasm-sp11.jpg" title="YaSM supplier management SP11">YaSM supplier management process ('SP11')</a>.</span></span></div></div></div><br style="clear:both;"/>

	<p>One of the key responsibilities of the process is setting up externally supplied supporting services.</p>		<p>One of the key responsibilities of the process is setting up externally supplied supporting services.</p>