SP2: Maintain the service portfolio - Revision history

Andrea at 16:15, 5 March 2025

2025-03-05T16:15:29Z

← Older revision		Revision as of 18:15, 5 March 2025
Line 2:		Line 2:
	<meta name="keywords" content="how to maintain the service portfolio, yasm service portfolio, yasm service portfolio management, portfolio management process" />		<meta name="keywords" content="how to maintain the service portfolio, yasm service portfolio, yasm service portfolio management, portfolio management process" />
	<meta name="description" content="The service portfolio management process in YaSM is responsible for controlling all changes to the service portfolio. The process makes sure that the information in the service portfolio and the related service definitions are an accurate representation of the range of services managed by the service provider." />		<meta name="description" content="The service portfolio management process in YaSM is responsible for controlling all changes to the service portfolio. The process makes sure that the information in the service portfolio and the related service definitions are an accurate representation of the range of services managed by the service provider." />
			<meta name="thumbnail" content="https://yasm.com/wiki/en/img/yasm-process/Maintain-the-service-portfolio-yasm-sp2.jpg" />
	<meta property="og:url" content="https://yasm.com/wiki/en/index.php/SP2:_Maintain_the_service_portfolio" />		<meta property="og:url" content="https://yasm.com/wiki/en/index.php/SP2:_Maintain_the_service_portfolio" />
	<meta property="og:title" content="SP2: Maintain the service portfolio \| YaSM Service Management Wiki" />		<meta property="og:title" content="SP2: Maintain the service portfolio \| YaSM Service Management Wiki" />
Line 13:		Line 14:
	</itpmch>		</itpmch>
	<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/SP2:_Pflegen_des_Serviceportfolios"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="210" height="54" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/>		<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/SP2:_Pflegen_des_Serviceportfolios"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="210" height="54" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/>
	~~<p> </p>~~

	<p><b>Process name:</b> <a href="#Process_description">Maintain the service portfolio</a> - <b>Part of:</b> <a href="/wiki/en/index.php/Service_Management_Processes#Supporting_processes" title="The supporting processes in YaSM service management">Supporting processes</a>		<p><b>Process name:</b> <a href="#Process_description">Maintain the service portfolio</a> - <b>Part of:</b> <a href="/wiki/en/index.php/Service_Management_Processes#Supporting_processes" title="The supporting processes in YaSM service management">Supporting processes</a>

Andrea at 15:24, 11 October 2024

2024-10-11T15:24:31Z

Show changes

Andrea at 13:00, 30 May 2024

2024-05-30T13:00:51Z

Andrea at 16:23, 29 January 2024

2024-01-29T16:23:51Z

← Older revision		Revision as of 18:23, 29 January 2024
Line 132:		Line 132:
	<hr />		<hr />
	<p><i><u>Notes</u>:</i>		<p><i><u>Notes</u>:</i>
	</p><p><span id="ydo"><strong>[*]</strong> <i>"YaSM data objects"</i> are those documents or records for which the YaSM model provides detailed recommendations: Every YaSM object has an associated checklist (see <a href="https://yasm.com/wiki/en/index.php/Service_Definition_-_Template" title="Service definition template">"Service definition" template</a> or <a href="https://yasm.com/wiki/en/index.php/Service_Portfolio_-_Template" title="Service portfolio template">"Service portfolio" template</a>, and <a href="https://yasm.com/wiki/en/index.php/Service_Management_Checklists#yasm-template-example" title="Examples: YaSM checklists and document templates">more examples</a>) describing its typical contents, and an associated lifecycle diagram depicting how the status of the object changes as it is created, updated, read and archived by various YaSM processes (see <a href="https://yasm.com/wiki/en/img/yasm-project/Yasm-object-lifecycle-diagram.jpg" title="Example: YaSM object lifecycle diagram (.JPG)">example</a>).</span>		</p><p><span id="ydo"><strong>[*]</strong> <i>"YaSM data objects"</i> are those documents or records for which the YaSM model provides detailed recommendations: Every YaSM object has an associated checklist (see <a href="https://yasm.com/wiki/en/index.php/Service_Definition_-_Template" title="Service definition template">'Service definition' template</a> or <a href="https://yasm.com/wiki/en/index.php/Service_Portfolio_-_Template" title="Service portfolio template">'Service portfolio' template</a>, and <a href="https://yasm.com/wiki/en/index.php/Service_Management_Checklists#yasm-template-example" title="Examples: YaSM checklists and document templates">more examples</a>) describing its typical contents, and an associated lifecycle diagram depicting how the status of the object changes as it is created, updated, read and archived by various YaSM processes (see <a href="https://yasm.com/wiki/en/img/yasm-project/Yasm-object-lifecycle-diagram.jpg" title="Example: YaSM object lifecycle diagram (.JPG)">example</a>).</span>
	</p><p><i>"Other objects"</i> are mostly informal data or information where YaSM has less strong views about their contents. There are no associated lifecycle diagrams or checklists.</html>		</p><p><i>"Other objects"</i> are mostly informal data or information where YaSM has less strong views about their contents. There are no associated lifecycle diagrams or checklists.</html>

Line 143:		Line 143:
	==Roles and responsibilities==		==Roles and responsibilities==

	~~'''~~<span id="responsible">Process owner: ~~Service portfolio manager</span>~~'''		<span id="responsible">Process owner: The '''service portfolio manager''' is responsible for managing the service provider's range of services. This includes making sure that the information in the service portfolio and any service definitions are accurate and up-to-date. The service portfolio manager will also support the steering group during strategic assessments of the service portfolio.</span>
	*The service portfolio manager is responsible for managing the service provider's range of services. This includes making sure that the information in the service portfolio and any service definitions are accurate and up-to-date. The service portfolio manager will also support the steering group during strategic assessments of the service portfolio.

	<p> </p>		<p> </p>

	{\| class="wikitable" style="background: white~~; text-align:center; vertical-align:top~~; font-size: 90%~~; line-height: 1.3em;~~"		{\| class="wikitable" style="background: white; font-size: 95%"
	\|+~~<span~~ style="font-size: ~~120~~%~~; line-height: 2.3em;~~">Responsibility matrix: "SP2: Maintain the service portfolio~~"</span>~~		\|+style="background:#465674; color:#ffffff; font-size: 110%"\|Responsibility matrix: 'SP2: Maintain the service portfolio'
	\|- style="vertical-align:top"		\|- style="vertical-align:top"
	! colspan="2"\| YaSM role / sub-process		! colspan="2"\| YaSM role / sub-process
Line 183:		Line 181:
	<html><div itemid="https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-service-portfolio-management-process.jpg" itemscope itemtype="https://schema.org/ImageObject">		<html><div itemid="https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-service-portfolio-management-process.jpg" itemscope itemtype="https://schema.org/ImageObject">
	<a href="https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-service-portfolio-management-process.jpg" title="Service portfolio management: process objective" itemprop="contentUrl">		<a href="https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-service-portfolio-management-process.jpg" title="Service portfolio management: process objective" itemprop="contentUrl">
	<img style="display: block; float: left; margin-~~left~~: 10px; margin-right: ~~20px~~" src="https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-service-portfolio-management-process.jpg" width="~~320~~" height="~~167~~" title="Service portfolio management: process goal" alt="The service portfolio management process in YaSM ensures the service portfolio contains consistent and up-to-date information on the services managed by the service provider. This is mainly achieved by controlling changes to the service portfolio and service definitions, as well as performing regular service portfolio reviews." />		<img style="display: block; float: left; margin-bottom: 10px; margin-right: 10px" srcset="https://yasm.com/wiki/en/img/yasm-process/goal-definition/400px/yasm-service-portfolio-management-process.jpg 400w, https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-service-portfolio-management-process.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-service-portfolio-management-process.jpg" decoding="async" width="400" height="209" class="thumbimage" title="Service portfolio management: process goal" alt="The service portfolio management process in YaSM ensures the service portfolio contains consistent and up-to-date information on the services managed by the service provider. This is mainly achieved by controlling changes to the service portfolio and service definitions, as well as performing regular service portfolio reviews." />
	<meta itemprop="caption" content="Process objective: YaSM service portfolio management - Maintain the service portfolio (SP2)." />		<meta itemprop="caption" content="Process objective: YaSM service portfolio management - Maintain the service portfolio (SP2)." />
	<meta itemprop="width" content="1200" />		<meta itemprop="width" content="1200" />
	<meta itemprop="height" content="627" />		<meta itemprop="height" content="627" />
	<meta itemprop="dateCreated" content="2021-09-21" />		<meta itemprop="dateCreated" content="2021-09-21" />
	<meta itemprop="datePublished" content="2021-09-22" /></a></~~div~~>		<meta itemprop="datePublished" content="2021-09-22" />
	<~~div style~~="~~margin-left: 5%; color:#636363~~">		<span itemprop="thumbnail" itemscope itemtype="https://schema.org/ImageObject">
	<p style="margin-top: 0; word-wrap:normal;">Is based on: The Service portfolio management process from the <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM Process Map">YaSM Process Map</a>.</p>		<meta itemprop="url" content="https://yasm.com/wiki/en/img/yasm-process/goal-definition/400px/yasm-service-portfolio-management-process.jpg" />
			<meta itemprop="width" content="400" />
	<p>By:  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://www.linkedin.com/in/andreakempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on LinkedIn" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.<br style="clear:both;"/~~></div~~><p>		<meta itemprop="height" content="209" />
			</span></a></div>
			<p style="margin-top: 0; word-wrap:normal;">Is based on: The Service portfolio management process from the <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM Process Map">YaSM Process Map</a>.</p>
			<p>By:  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://www.linkedin.com/in/andreakempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on LinkedIn" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.<br style="clear:both;"/><p>

	<p> </p>		<p> </p>

Andrea at 15:11, 30 December 2023

2023-12-30T15:11:57Z

← Older revision		Revision as of 17:11, 30 December 2023
Line 7:		Line 7:
	<meta property="og:site_name" content="YaSM Service Management">		<meta property="og:site_name" content="YaSM Service Management">
	<meta property="og:type" content="article" />		<meta property="og:type" content="article" />
	~~<meta property="fb:admins" content="100002035253209" />~~
	~~<meta property="fb:admins" content="100002592864414" />~~
	<meta property="og:image" content="https://yasm.com/wiki/en/img/yasm-process/16x9/Maintain-the-service-portfolio-yasm-sp2.jpg" />		<meta property="og:image" content="https://yasm.com/wiki/en/img/yasm-process/16x9/Maintain-the-service-portfolio-yasm-sp2.jpg" />
	<meta property="og:image:width" content="1200" />		<meta property="og:image:width" content="1200" />
	<meta property="og:image:height" content="675" />		<meta property="og:image:height" content="675" />
	~~<meta name="twitter:card" content="summary_large_image">~~
	~~<meta name="twitter:site" content="@yasmcom">~~
	~~<meta name="twitter:creator" content="@yasmcom">~~
	~~<meta name="twitter:title" content="SP2: Maintain the service portfolio">~~
	<meta name="twitter:description" content="The service portfolio management process in YaSM is responsible for controlling all changes to the service portfolio. The process makes sure that the information in the service portfolio and the related service definitions are an accurate representation of the range of services managed by the service provider.">
	~~<meta name="twitter:image" content="https://yasm.com/wiki/en/img/yasm-process/16x9/Maintain-the-service-portfolio-yasm-sp2.jpg">~~
	<meta name="twitter:image:alt" content="The service portfolio management process in YaSM to the practices of 'ITIL 4 portfolio management' and 'ITIL 4 service catalogue management'. Objective: To ensure the service portfolio contains consistent and up-to-date information on the services managed by the service provider.">
	<link href="https://plus.google.com/104150539756444616711/posts" rel="publisher" />		<link href="https://plus.google.com/104150539756444616711/posts" rel="publisher" />
	</itpmch>		</itpmch>

Andrea at 14:31, 3 June 2023

2023-06-03T14:31:37Z

← Older revision		Revision as of 16:31, 3 June 2023
Line 124:		Line 124:
	<dd itemprop="description" style="margin-bottom: 1em;">A request to the business relationship manager to update one or several customer service agreements, for example following the modification of a service.</dd></div>		<dd itemprop="description" style="margin-bottom: 1em;">A request to the business relationship manager to update one or several customer service agreements, for example following the modification of a service.</dd></div>
	<div itemprop="hasDefinedTerm" itemscope itemtype="https://schema.org/DefinedTerm">		<div itemprop="hasDefinedTerm" itemscope itemtype="https://schema.org/DefinedTerm">
	<dt itemprop="name~~" id="Service-definition~~">Service definition</dt>		<dt itemprop="name">Service definition</dt>
	<dd itemprop="description" style="margin-bottom: 1em;">A service definition specifies the service properties, in particular the offered functionality and the guaranteed service levels. Service definitions also describe how the organization's resources are used in order to provide the service. A service can be provided using one or several other (internal or external) supporting services. <a href="#ydo" title="YaSM data object">[*]</a></dd></div>		<dd itemprop="description" style="margin-bottom: 1em;">A service definition specifies the service properties, in particular the offered functionality and the guaranteed service levels. Service definitions also describe how the organization's resources are used in order to provide the service. A service can be provided using one or several other (internal or external) supporting services. See also: <a href="https://yasm.com/wiki/en/index.php/Service_Definition_-_Template" title="Service definition document template">Service definition checklist</a>. <a href="#ydo" title="YaSM data object">[*]</a></dd></div>
	<div itemprop="hasDefinedTerm" itemscope itemtype="https://schema.org/DefinedTerm">		<div itemprop="hasDefinedTerm" itemscope itemtype="https://schema.org/DefinedTerm">
	<dt itemprop="name" id="Service-portfolio">Service portfolio</dt>		<dt itemprop="name" id="Service-portfolio">Service portfolio</dt>
	<dd itemprop="description" style="margin-bottom: 1em;">The service portfolio represents a complete list of all services managed by the service provider. Some of these services are visible to the customers (customer services), while others are not (supporting services, which can be provided with internal or external resources). <a href="#ydo" title="YaSM data object">[*]</a></dd></div>		<dd itemprop="description" style="margin-bottom: 1em;">The service portfolio represents a complete list of all services managed by the service provider. Some of these services are visible to the customers (customer services), while others are not (supporting services, which can be provided with internal or external resources). See also: <a href="https://yasm.com/wiki/en/index.php/Service_Portfolio_-_Template" title="Service portfolio document template">Service portfolio checklist</a>. <a href="#ydo" title="YaSM data object">[*]</a></dd></div>
	<div itemprop="hasDefinedTerm" itemscope itemtype="https://schema.org/DefinedTerm">		<div itemprop="hasDefinedTerm" itemscope itemtype="https://schema.org/DefinedTerm">
	<dt itemprop="name" id="Service-portfolio-review-report">Service portfolio review report</dt>		<dt itemprop="name" id="Service-portfolio-review-report">Service portfolio review report</dt>
Line 141:		Line 141:
	<hr />		<hr />
	<p><i><u>Notes</u>:</i>		<p><i><u>Notes</u>:</i>
	</p><p><span id="ydo"><strong>[*]</strong> <i>"YaSM data objects"</i> are those documents or records for which the YaSM model provides detailed recommendations: Every YaSM object has an associated checklist (see <a href="https://yasm.com/wiki/en/index.php/Service_Management_Checklists" title="~~Example~~: YaSM checklists and document templates">~~example~~</a>) describing its typical contents, and an associated lifecycle diagram depicting how the status of the object changes as it is created, updated, read and archived by various YaSM processes (see <a href="https://yasm.com/wiki/en/img/yasm-project/Yasm-object-lifecycle-diagram.jpg" title="Example: YaSM object lifecycle diagram (.JPG)">example</a>).</span>		</p><p><span id="ydo"><strong>[*]</strong> <i>"YaSM data objects"</i> are those documents or records for which the YaSM model provides detailed recommendations: Every YaSM object has an associated checklist (see <a href="https://yasm.com/wiki/en/index.php/Service_Definition_-_Template" title="Service definition template">"Service definition" template</a> or <a href="https://yasm.com/wiki/en/index.php/Service_Portfolio_-_Template" title="Service portfolio template">"Service portfolio" template</a>, and <a href="https://yasm.com/wiki/en/index.php/Service_Management_Checklists#yasm-template-example" title="Examples: YaSM checklists and document templates">more examples</a>) describing its typical contents, and an associated lifecycle diagram depicting how the status of the object changes as it is created, updated, read and archived by various YaSM processes (see <a href="https://yasm.com/wiki/en/img/yasm-project/Yasm-object-lifecycle-diagram.jpg" title="Example: YaSM object lifecycle diagram (.JPG)">example</a>).</span>
	</p><p><i>"Other objects"</i> are mostly informal data or information where YaSM has less strong views about their contents. There are no associated lifecycle diagrams or checklists.</html>		</p><p><i>"Other objects"</i> are mostly informal data or information where YaSM has less strong views about their contents. There are no associated lifecycle diagrams or checklists.</html>

Line 235:		Line 235:
	<meta itemprop="alternativeHeadline" content="YaSM service portfolio management process" />		<meta itemprop="alternativeHeadline" content="YaSM service portfolio management process" />
	<link itemprop="primaryImageOfPage" href="https://yasm.com/wiki/en/img/yasm-process/Maintain-the-service-portfolio-yasm-sp2.jpg" />		<link itemprop="primaryImageOfPage" href="https://yasm.com/wiki/en/img/yasm-process/Maintain-the-service-portfolio-yasm-sp2.jpg" />
			<meta itemprop="significantLinks" content="https://yasm.com/wiki/en/index.php/Service_Management_Checklists#yasm-template-example" />
			<meta itemprop="significantLinks" content="https://yasm.com/wiki/en/index.php/Service_Definition_-_Template" />
			<meta itemprop="significantLinks" content="https://yasm.com/wiki/en/index.php/Service_Portfolio_-_Template" />
	<meta itemprop="significantLinks" content="https://yasm.com/wiki/en/index.php/YaSM_Metrics" />		<meta itemprop="significantLinks" content="https://yasm.com/wiki/en/index.php/YaSM_Metrics" />
	<meta itemprop="significantLinks" content="https://yasm.com/wiki/en/index.php/YaSM_Metrics/_Supporting_Service_Management_Processes#metrics-sp2" />		<meta itemprop="significantLinks" content="https://yasm.com/wiki/en/index.php/YaSM_Metrics/_Supporting_Service_Management_Processes#metrics-sp2" />

Andrea at 16:39, 22 September 2021

2021-09-22T16:39:47Z

← Older revision		Revision as of 18:39, 22 September 2021
Line 5:		Line 5:
	<meta property="og:title" content="SP2: Maintain the service portfolio \| YaSM Service Management Wiki" />		<meta property="og:title" content="SP2: Maintain the service portfolio \| YaSM Service Management Wiki" />
	<meta property="og:description" content="The service portfolio management process in YaSM is responsible for controlling all changes to the service portfolio. The process makes sure that the information in the service portfolio and the related service definitions are an accurate representation of the range of services managed by the service provider." />		<meta property="og:description" content="The service portfolio management process in YaSM is responsible for controlling all changes to the service portfolio. The process makes sure that the information in the service portfolio and the related service definitions are an accurate representation of the range of services managed by the service provider." />
	<meta property="og:site_name" content="YaSM">		<meta property="og:site_name" content="YaSM Service Management">
	<meta property="og:type" content="article" />		<meta property="og:type" content="article" />
	<meta property="fb:admins" content="100002035253209" />		<meta property="fb:admins" content="100002035253209" />
Line 21:		Line 21:
	<link href="https://plus.google.com/104150539756444616711/posts" rel="publisher" />		<link href="https://plus.google.com/104150539756444616711/posts" rel="publisher" />
	</itpmch>		</itpmch>
	<html><div class="floatright"><div class="noresize"><map name="ImageMap_yasm-wiki-share"><area href="https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fyasm.com%2Fwiki%2Fen%2Findex.php%2FSP2%3A_Maintain_the_service_portfolio&hl=en_US&source=YaSM%20Wiki" class="plainlinks" rel="nofollow" shape="rect" coords="55,0,99,36" alt="share this page on LinkedIn" title="share this page on LinkedIn"/><area href="https://twitter.com/intent/tweet?url=https%3A%2F%2Fyasm.com%2Fwiki%2Fen%2Findex.php%2FSP2%3A_Maintain_the_service_portfolio&text=%23YaSMwiki%20%7C%20Maintain%20the%20service%20portfolio%20-%20Supporting%20service%20management%20process%20SP2%0A%E2%96%BA&lang=en&via=yasmcom" class="plainlinks" rel="nofollow" shape="rect" coords="97,0,140,36" alt="share this page on Twitter" title="share this page on Twitter"/></map><img alt="share this page" src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-share.png" width="140" height="36" usemap="#ImageMap_yasm-wiki-share"/></div></div><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/SP2:_Pflegen_des_Serviceportfolios"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="140" height="36" style="float:~~left~~;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/>		<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/SP2:_Pflegen_des_Serviceportfolios"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="140" height="36" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/>
	<p> </p>		<p> </p>

Line 157:		Line 157:
	<p> </p>		<p> </p>

	{\| class="wikitable ~~sortable~~" style="background: white; text-align:center; vertical-align:top; font-size: 90%; line-height: 1.3em;"		{\| class="wikitable" style="background: white; text-align:center; vertical-align:top; font-size: 90%; line-height: 1.3em;"
	\|+<span style="font-size: 120%; line-height: 2.3em;">Responsibility matrix: "SP2: Maintain the service portfolio"</span>		\|+<span style="font-size: 120%; line-height: 2.3em;">Responsibility matrix: "SP2: Maintain the service portfolio"</span>
	\|- style="vertical-align:top"		\|- style="vertical-align:top"
Line 190:		Line 190:
	== Notes ==		== Notes ==

	<html><div itemid="https://yasm.com/wiki/en/img/yasm-process-definition/~~what-is~~-service-portfolio-management-process.jpg" itemscope itemtype="https://schema.org/ImageObject">		<html><div itemid="https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-service-portfolio-management-process.jpg" itemscope itemtype="https://schema.org/ImageObject">
	<a href="https://yasm.com/wiki/en/img/yasm-process-definition/~~what-is~~-service-portfolio-management-process.jpg" title="Service portfolio management: process ~~definition~~" itemprop="contentUrl">		<a href="https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-service-portfolio-management-process.jpg" title="Service portfolio management: process objective" itemprop="contentUrl">
	<img style="display: block; float: left; margin-left: 10px; margin-right: 20px" src="https://yasm.com/wiki/en/img/yasm-process-definition/~~what-is~~-service-portfolio-management-process.jpg" width="320" height="~~180~~" title="Service portfolio management: process ~~definition~~" alt="~~What is~~ service portfolio management~~? Definition of~~ the service portfolio ~~management process SP2 from~~ the ~~YaSM~~ service ~~management framework~~." />		<img style="display: block; float: left; margin-left: 10px; margin-right: 20px" src="https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-service-portfolio-management-process.jpg" width="320" height="167" title="Service portfolio management: process goal" alt="The service portfolio management process in YaSM ensures the service portfolio contains consistent and up-to-date information on the services managed by the service provider. This is mainly achieved by controlling changes to the service portfolio and service definitions, as well as performing regular service portfolio reviews." />
	<meta itemprop="caption" content="Maintain the service portfolio ~~\| YaSM service portfolio management \| Process definition~~ SP2" />		<meta itemprop="caption" content="Process objective: YaSM service portfolio management - Maintain the service portfolio (SP2)." />
	<meta itemprop="width" content="1200" />		<meta itemprop="width" content="1200" />
	<meta itemprop="height" content="~~675~~" />		<meta itemprop="height" content="627" />
	<meta itemprop="dateCreated" content="~~2017~~-06-30" />		<meta itemprop="dateCreated" content="2021-09-21" />
	<meta itemprop="datePublished~~" content="2018-01-11" />~~		<meta itemprop="datePublished" content="2021-09-22" /></a></div>
	~~<meta itemprop="dateModified~~" content="2021-08-03" /></a></div>
	<div style="margin-left: 5%; color:#636363">		<div style="margin-left: 5%; color:#636363">
	<p style="margin-top: 0; word-wrap:normal;">Is based on: The Service portfolio management process from the <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM Process Map">YaSM Process Map</a>.</p>		<p style="margin-top: 0; word-wrap:normal;">Is based on: The Service portfolio management process from the <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM Process Map">YaSM Process Map</a>.</p>
Line 254:		Line 253:
	<link itemprop="hasPart" href="https://yasm.com/wiki/en/index.php/SP2:_Maintain_the_service_portfolio#process-inputs-outputs">		<link itemprop="hasPart" href="https://yasm.com/wiki/en/index.php/SP2:_Maintain_the_service_portfolio#process-inputs-outputs">
	<link itemprop="image" href="https://yasm.com/wiki/en/img/yasm-process/Maintain-the-service-portfolio-yasm-sp2.jpg" />		<link itemprop="image" href="https://yasm.com/wiki/en/img/yasm-process/Maintain-the-service-portfolio-yasm-sp2.jpg" />
	<link itemprop="image" href="https://yasm.com/wiki/en/img/yasm-process-definition/~~what-is~~-service-portfolio-management-process.jpg" />		<link itemprop="image" href="https://yasm.com/wiki/en/img/yasm-process/goal-definition/yasm-service-portfolio-management-process.jpg" />
	<link itemprop="isPartOf" href="https://yasm.com/wiki/en/index.php/Service_Management_Processes#supporting-processes" />		<link itemprop="isPartOf" href="https://yasm.com/wiki/en/index.php/Service_Management_Processes#supporting-processes" />
	<meta itemprop="mentions" content="ITIL 4 portfoliomanagement" />		<meta itemprop="mentions" content="ITIL 4 portfoliomanagement" />

Andrea at 14:40, 3 August 2021

2021-08-03T14:40:59Z

← Older revision		Revision as of 16:40, 3 August 2021
Line 192:		Line 192:
	<html><div itemid="https://yasm.com/wiki/en/img/yasm-process-definition/what-is-service-portfolio-management-process.jpg" itemscope itemtype="https://schema.org/ImageObject">		<html><div itemid="https://yasm.com/wiki/en/img/yasm-process-definition/what-is-service-portfolio-management-process.jpg" itemscope itemtype="https://schema.org/ImageObject">
	<a href="https://yasm.com/wiki/en/img/yasm-process-definition/what-is-service-portfolio-management-process.jpg" title="Service portfolio management: process definition" itemprop="contentUrl">		<a href="https://yasm.com/wiki/en/img/yasm-process-definition/what-is-service-portfolio-management-process.jpg" title="Service portfolio management: process definition" itemprop="contentUrl">
	<img style="display: block; float: left; margin-left: 10px; margin-right: 20px" src="https://yasm.com/wiki/en/img/yasm-process-definition/what-is-service-portfolio-management-process.jpg" width="320" height="~~160~~" title="Service portfolio management: process definition" alt="What is service portfolio management? Definition of the service portfolio management process SP2 from the YaSM framework." />		<img style="display: block; float: left; margin-left: 10px; margin-right: 20px" src="https://yasm.com/wiki/en/img/yasm-process-definition/what-is-service-portfolio-management-process.jpg" width="320" height="180" title="Service portfolio management: process definition" alt="What is service portfolio management? Definition of the service portfolio management process SP2 from the YaSM service management framework." />
	<meta itemprop="caption" content="Maintain the service portfolio \| YaSM service portfolio management \| Process definition SP2" />		<meta itemprop="caption" content="Maintain the service portfolio \| YaSM service portfolio management \| Process definition SP2" />
	<meta itemprop="width" content="~~1050~~" />		<meta itemprop="width" content="1200" />
	<meta itemprop="height" content="~~525~~" /></a></div>		<meta itemprop="height" content="675" />
			<meta itemprop="dateCreated" content="2017-06-30" />
			<meta itemprop="datePublished" content="2018-01-11" />
			<meta itemprop="dateModified" content="2021-08-03" /></a></div>
	<div style="margin-left: 5%; color:#636363">		<div style="margin-left: 5%; color:#636363">
	<p style="margin-top: 0; word-wrap:normal;">Is based on: The Service portfolio management process from the <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM Process Map">YaSM Process Map</a>.</p>		<p style="margin-top: 0; word-wrap:normal;">Is based on: The Service portfolio management process from the <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM Process Map">YaSM Process Map</a>.</p>

	<p>By:  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://www.linkedin.com/in/andreakempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on LinkedIn" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.<br style="clear:both;"/></div><p>		<p>By:  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://www.linkedin.com/in/andreakempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on LinkedIn" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.<br style="clear:both;"/></div><p>
Line 267:		Line 270:
	[[Category:YaSM process]]		[[Category:YaSM process]]
	<!-- --- -->		<!-- --- -->

Andrea at 14:02, 1 February 2021

2021-02-01T14:02:45Z

Show changes

Andrea at 16:11, 15 June 2020

2020-06-15T16:11:04Z

← Older revision		Revision as of 18:11, 15 June 2020
Line 9:		Line 9:
	<meta property="fb:admins" content="100002035253209" />		<meta property="fb:admins" content="100002035253209" />
	<meta property="fb:admins" content="100002592864414" />		<meta property="fb:admins" content="100002592864414" />
	<meta property="og:image" content="https://yasm.com/wiki/en/img/yasm-process/Maintain-the-service-portfolio-yasm-sp2.jpg" />		<meta property="og:image" content="https://yasm.com/wiki/en/img/yasm-process/16x9/Maintain-the-service-portfolio-yasm-sp2.jpg" />
	<meta property="og:image:width" content="1200" />		<meta property="og:image:width" content="1200" />
	<meta property="og:image:height" content="~~1200" />~~		<meta property="og:image:height" content="675" />
	~~<meta property="og:image" content="https://yasm.com/wiki/en/img/yasm-process-definition/what-is-service-portfolio-management-process.jpg" />~~
	~~<meta property="og:image:width" content="1050" />~~
	~~<meta property="og:image:height" content="525~~" />
	<meta name="twitter:card" content="summary_large_image">		<meta name="twitter:card" content="summary_large_image">
	<meta name="twitter:site" content="@yasmcom">		<meta name="twitter:site" content="@yasmcom">
Line 20:		Line 17:
	<meta name="twitter:title" content="SP2: Maintain the service portfolio">		<meta name="twitter:title" content="SP2: Maintain the service portfolio">
	<meta name="twitter:description" content="The service portfolio management process in YaSM is responsible for controlling all changes to the service portfolio. The process makes sure that the information in the service portfolio and the related service definitions are an accurate representation of the range of services managed by the service provider.">		<meta name="twitter:description" content="The service portfolio management process in YaSM is responsible for controlling all changes to the service portfolio. The process makes sure that the information in the service portfolio and the related service definitions are an accurate representation of the range of services managed by the service provider.">
	<meta name="twitter:image" content="https://yasm.com/wiki/en/img/yasm-process~~-definition~~/~~what~~-is-service-portfolio-~~management~~-~~process~~.jpg">		<meta name="twitter:image" content="https://yasm.com/wiki/en/img/yasm-process/16x9/Maintain-the-service-portfolio-yasm-sp2.jpg">
	<meta name="twitter:image:alt" content="The service portfolio management process in YaSM: ~~Definition \|~~ To ensure the service portfolio contains consistent and up-to-date information on the services managed by the service provider~~. This is mainly achieved by controlling changes to the service portfolio and service definitions, as well as performing regular service portfolio reviews~~.">		<meta name="twitter:image:alt" content="The service portfolio management process in YaSM to the practices of 'ITIL 4 portfolio management' and 'ITIL 4 service catalogue management'. Objective: To ensure the service portfolio contains consistent and up-to-date information on the services managed by the service provider.">
	<link href="https://plus.google.com/104150539756444616711/posts" rel="publisher" />		<link href="https://plus.google.com/104150539756444616711/posts" rel="publisher" />
	</itpmch>		</itpmch>
Line 50:		Line 47:
	<meta itemprop="datePublished" content="2014-05-08" />		<meta itemprop="datePublished" content="2014-05-08" />
	<meta itemprop="dateModified" content="2019-10-27" />		<meta itemprop="dateModified" content="2019-10-27" />
			<span itemprop="thumbnail" itemscope itemtype="https://schema.org/ImageObject">
			<meta itemprop="url" content="https://yasm.com/wiki/en/img/yasm-process/16x9/Maintain-the-service-portfolio-yasm-sp2.jpg" />
			<meta itemprop="width" content="1200" />
			<meta itemprop="height" content="675" />
			<meta itemprop="dateCreated" content="2020-06-13" />
			<meta itemprop="datePublished" content="2020-06-15" />
			</span>
	<img style="margin:20px 0px 10px 0px; float:left;" src="https://yasm.com/wiki/en/img/yasm-process/Maintain-the-service-portfolio-yasm-sp2.jpg" width="800" height="800" title="Maintain the service portfolio. - YaSM portfolio management process SP2" alt="Fig. 1: Maintain the service portfolio. - YaSM service portfolio management process SP2. - Related with: Practices of ITIL 4 portfolio management and ITIL 4 service catalogue management." /></a><br style="clear:both;"/>		<img style="margin:20px 0px 10px 0px; float:left;" src="https://yasm.com/wiki/en/img/yasm-process/Maintain-the-service-portfolio-yasm-sp2.jpg" width="800" height="800" title="Maintain the service portfolio. - YaSM portfolio management process SP2" alt="Fig. 1: Maintain the service portfolio. - YaSM service portfolio management process SP2. - Related with: Practices of ITIL 4 portfolio management and ITIL 4 service catalogue management." /></a><br style="clear:both;"/>
	<div class="thumbcaption" style="margin:15px 0px 20px 0px"><span itemprop="caption"><span style="font-variant:small-caps;"><b>Fig. 1: '<a href="https://yasm.com/wiki/en/img/yasm-process/Maintain-the-service-portfolio-yasm-sp2.jpg" title="YaSM portfolio management SP2">Maintain the service portfolio</a>'</b>:</span><br />YaSM service portfolio management process SP2.</span></div></div></div><br style="clear:both;"/>		<div class="thumbcaption" style="margin:15px 0px 20px 0px"><span itemprop="caption"><span style="font-variant:small-caps;"><b>Fig. 1: '<a href="https://yasm.com/wiki/en/img/yasm-process/Maintain-the-service-portfolio-yasm-sp2.jpg" title="YaSM portfolio management SP2">Maintain the service portfolio</a>'</b>:</span><br />YaSM service portfolio management process SP2.</span></div></div></div><br style="clear:both;"/>

← Older revision		Revision as of 15:00, 30 May 2024
Line 37:		Line 37:
	<meta itemprop="dateCreated" content="2014-05-02" />		<meta itemprop="dateCreated" content="2014-05-02" />
	<meta itemprop="datePublished" content="2014-05-08" />		<meta itemprop="datePublished" content="2014-05-08" />
	<meta itemprop="dateModified" content="~~2019~~-10-27" />		<meta itemprop="dateModified" content="2024-05-20" />
	<span itemprop="thumbnail" itemscope itemtype="https://schema.org/ImageObject">		<span itemprop="thumbnail" itemscope itemtype="https://schema.org/ImageObject">
	<meta itemprop="url" content="https://yasm.com/wiki/en/img/yasm-process/16x9/Maintain-the-service-portfolio-yasm-sp2.jpg" />		<meta itemprop="url" content="https://yasm.com/wiki/en/img/yasm-process/16x9/Maintain-the-service-portfolio-yasm-sp2.jpg" />
Line 44:		Line 44:
	<meta itemprop="dateCreated" content="2020-06-13" />		<meta itemprop="dateCreated" content="2020-06-13" />
	<meta itemprop="datePublished" content="2020-06-15" />		<meta itemprop="datePublished" content="2020-06-15" />
			<meta itemprop="dateModified" content="2024-05-20" />
	</span>		</span>
	<img style="margin:20px 0px 10px 0px; float:left;" src="https://yasm.com/wiki/en/img/yasm-process/Maintain-the-service-portfolio-yasm-sp2.jpg" width="800" height="800" title="Maintain the service portfolio. - YaSM portfolio management process SP2" alt="Fig. 1: Maintain the service portfolio. - YaSM service portfolio management process SP2. - Related with: Practices of ITIL 4 portfolio management and ITIL 4 service catalogue management." /></a><br style="clear:both;"/>		<img style="margin:20px 0px 10px 0px; float:left;" srcset="https://yasm.com/wiki/en/img/yasm-process/480px/Maintain-the-service-portfolio-yasm-sp2.jpg 480w, https://yasm.com/wiki/en/img/yasm-process/800px/Maintain-the-service-portfolio-yasm-sp2.jpg 800w, https://yasm.com/wiki/en/img/yasm-process/Maintain-the-service-portfolio-yasm-sp2.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-process/Maintain-the-service-portfolio-yasm-sp2.jpg" width="800" height="800" title="Maintain the service portfolio. - YaSM portfolio management process SP2" alt="Fig. 1: Maintain the service portfolio. - YaSM service portfolio management process SP2. - Related with: Practices of ITIL 4 portfolio management and ITIL 4 service catalogue management." /></a><br style="clear:both;"/>
	<div class="thumbcaption" style="margin:15px 0px 20px 0px"><span itemprop="caption"><span style="font-variant:small-caps;"><b>Fig. 1: '<a href="https://yasm.com/wiki/en/img/yasm-process/Maintain-the-service-portfolio-yasm-sp2.jpg" title="YaSM portfolio management SP2">~~Maintain the~~ service portfolio</a>~~'</b>:~~</span>~~<br />YaSM service portfolio management process SP2.~~</span></div></div></div><br style="clear:both;"/>		<div class="thumbcaption" style="margin:15px 0px 20px 0px"><span itemprop="caption"><span style="font-variant:small-caps;"><b>Fig. 1: 'Maintain the service portfolio'</b><br /><a href="https://yasm.com/wiki/en/img/yasm-process/Maintain-the-service-portfolio-yasm-sp2.jpg" title="YaSM portfolio management SP2">YaSM service portfolio management process ('SP2')</a>.</span></span></div></div></div><br style="clear:both;"/>

	<p>Changes to the service portfolio are usually the result of new services being proposed or built, or existing services being modified.</p>		<p>Changes to the service portfolio are usually the result of new services being proposed or built, or existing services being modified.</p>