VeriSM - Revision history

Andrea at 13:27, 12 March 2025

2025-03-12T13:27:33Z

← Older revision		Revision as of 15:27, 12 March 2025
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	<meta name="description" content="Introduction to the VeriSM approach and the 'VeriSM management mesh'. VeriSM stands for 'Value-driven Evolving Responsive Integrated Service Management'." />		<meta name="description" content="Introduction to the VeriSM approach and the 'VeriSM management mesh'. VeriSM stands for 'Value-driven Evolving Responsive Integrated Service Management'." />
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	<meta property="og:title" content="What is VeriSM™? \| YaSM Service Management Wiki" />		<meta property="og:title" content="What is VeriSM™? \| YaSM Service Management Wiki" />
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	<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/VeriSM"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="210" height="54" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/></html>		<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/VeriSM"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="210" height="54" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/></html>
	~~<p> </p>~~

	<span id="md-webpage-description" itemprop="description"><b><span style="color:#465674;">VeriSM™</span></b> is a 'service management approach from the organizational level, looking at the end to end view rather than focusing on a single department' [[#IFDC-2017\|[1]]]. The acronym VeriSM stands for '<b><span style="color:#465674;">Value-driven, Evolving, Responsive, Integrated, Service Management</span></b>'.</span>		<span id="md-webpage-description" itemprop="description"><b><span style="color:#465674;">VeriSM™</span></b> is a 'service management approach from the organizational level, looking at the end to end view rather than focusing on a single department' [[#IFDC-2017\|[1]]]. The acronym VeriSM stands for '<b><span style="color:#465674;">Value-driven, Evolving, Responsive, Integrated, Service Management</span></b>'.</span>
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	<meta itemprop="dateCreated" content="2024-03-29" />		<meta itemprop="dateCreated" content="2024-03-29" />
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	<figure class="mw-halign-right" typeof="mw:File/Thumb"><a itemprop="contentUrl" href="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" title="What is VeriSM?"><img srcset="https://yasm.com/wiki/en/img/yasm-frameworks/verism/400px/what-is-verism.jpg 400w, https://yasm.com/wiki/en/img/yasm-frameworks/verism/480px/what-is-verism.jpg 480w, https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" fetchpriority="high" decoding="async" width="480" height="360" class="mw-file-element" alt="Introduction to the VeriSM model and the 'VeriSM service management mesh'." /></a><figcaption><span style="font-variant:small-caps;"><b>Fig. 1: <a href="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" title="What is VeriSM?">What is VeriSM?</a></b><br />Introduction to VeriSM and the 'VeriSM Service Management Mesh'.</span></figcaption></figure></div></html>		<figure class="mw-halign-right" typeof="mw:File/Thumb"><a itemprop="contentUrl" href="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" title="What is VeriSM?"><img srcset="https://yasm.com/wiki/en/img/yasm-frameworks/verism/400px/what-is-verism.jpg 400w, https://yasm.com/wiki/en/img/yasm-frameworks/verism/480px/what-is-verism.jpg 480w, https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" fetchpriority="high" decoding="async" width="480" height="360" class="mw-file-element" alt="Introduction to the VeriSM model and the 'VeriSM service management mesh'." /></a><figcaption><span style="font-variant:small-caps;"><b>Fig. 1: <a href="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" title="What is VeriSM?">What is VeriSM?</a></b><br />Introduction to VeriSM and the 'VeriSM Service Management Mesh'.</span></figcaption></figure></div></html>

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	==Notes==		==Notes==
	<span id="VeriSM">[1] VeriSM™ is a registered trademark of IFDC.</span><br />		<span id="VeriSM">[1] VeriSM™ is a registered trademark of IFDC.</span><br />
	<span id="ITIL">[2] ITIL® is a registered trademark of ~~AXELOS Limited~~.</span><br />		<span id="ITIL">[2] ITIL® is a registered trademark of the PeopleCert group.</span><br />
	<span id="COBIT">[3] COBIT® is a registered trademark of ISACA.</span><br />		<span id="COBIT">[3] COBIT® is a registered trademark of ISACA.</span><br />
	<span id="ISO20000">[4] ISO/IEC 20000® is a registered trademark of ISO.</span><br />		<span id="ISO20000">[4] ISO/IEC 20000® is a registered trademark of ISO.</span><br />

Andrea at 13:18, 15 September 2024

2024-09-15T13:18:12Z

← Older revision		Revision as of 15:18, 15 September 2024
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	<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/VeriSM"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="~~140~~" height="36" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/></html>		<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/VeriSM"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="210" height="54" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/></html>
	<p> </p>		<p> </p>

	<span id="md-webpage-description" itemprop="description"><b><span style="color:#465674;">VeriSM™</span></b> is a 'service management approach from the organizational level, looking at the end to end view rather than focusing on a single department' [[#IFDC-2017\|[1]]]. The acronym VeriSM stands for '<b><span style="color:#465674;">Value-driven, Evolving, Responsive, Integrated, Service Management</span></b>'.</span>		<span id="md-webpage-description" itemprop="description"><b><span style="color:#465674;">VeriSM™</span></b> is a 'service management approach from the organizational level, looking at the end to end view rather than focusing on a single department' [[#IFDC-2017\|[1]]]. The acronym VeriSM stands for '<b><span style="color:#465674;">Value-driven, Evolving, Responsive, Integrated, Service Management</span></b>'.</span>

	<html><div style="float:right; margin-top:2em;"><div id="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" itemscope itemtype="https://schema.org/ImageObject">		<html><div style="float:right; margin-top:2em;"><div itemid="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" itemscope itemtype="https://schema.org/ImageObject">
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	<meta itemprop="caption" content="What is VeriSM and the 'VeriSM service management mesh'?" />		<meta itemprop="caption" content="What is VeriSM and the 'VeriSM service management mesh'?" />
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	<~~img~~ itemprop="contentUrl" ~~style~~="~~margin~~:~~0px 0px 15px 20px; float:right;~~" srcset="https://yasm.com/wiki/en/img/yasm-frameworks/verism/400px/what-is-verism.jpg 400w, https://yasm.com/wiki/en/img/yasm-frameworks/verism/480px/what-is-verism.jpg 480w, https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" fetchpriority="high" decoding="async" width="480" height="360" ~~title~~="~~What is VeriSM?~~" alt="Introduction to the VeriSM model and the 'VeriSM service management mesh'." /></a><~~br style="clear:both;"/>~~		<figure class="mw-halign-right" typeof="mw:File/Thumb"><a itemprop="contentUrl" href="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" title="What is VeriSM?"><img srcset="https://yasm.com/wiki/en/img/yasm-frameworks/verism/400px/what-is-verism.jpg 400w, https://yasm.com/wiki/en/img/yasm-frameworks/verism/480px/what-is-verism.jpg 480w, https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" fetchpriority="high" decoding="async" width="480" height="360" class="mw-file-element" alt="Introduction to the VeriSM model and the 'VeriSM service management mesh'." /></a><figcaption><span style="font-variant:small-caps;"><b>Fig. 1: <a href="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" title="What is VeriSM?">What is VeriSM?</a></b><br />Introduction to VeriSM and the 'VeriSM Service Management Mesh'.</span></figcaption></figure></div></html>
	~~<div class="thumbcaption" style="margin:5px 0px 10px 20px"~~><span style="font-variant:small-caps;"><b>Fig. 1: <a href="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" title="What is VeriSM?">What is VeriSM?</a></b~~></span~~><br />Introduction to VeriSM and the 'VeriSM Service Management Mesh'</~~div~~></~~div~~></~~div~~></~~html>~~
	<p>~~ ~~</p>

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	==Related articles==		==Related articles==

	<html><a href="https://yasm.com/wiki/en/index.php/VeriSM_and_YaSM"><img ~~style="display: block; float: left; margin-bottom: 10px; margin-right: 10px"~~ srcset="https://yasm.com/wiki/en/img/yasm-frameworks/verism/400px/verism-service-management-process-templates-yasm.jpg 400w, https://yasm.com/wiki/en/img/yasm-frameworks/verism/480px/verism-service-management-process-templates-yasm.jpg 480w, https://yasm.com/wiki/en/img/yasm-frameworks/verism/verism-service-management-process-templates-yasm.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-frameworks/verism/400px/verism-service-management-process-templates-yasm.jpg" ~~title~~="~~VeriSM vs. YaSM service management~~" alt="Comparison: VeriSM and YaSM service management. Ready-to-use process templates and diagrams for VeriSM projects.~~" class="thumbimage" decoding="async" width="400" height="300~~"/></a>		<html><figure class="mw-halign-left" typeof="mw:File/Thumb"><a href="https://yasm.com/wiki/en/index.php/VeriSM_and_YaSM" title="VeriSM vs. YaSM service management"><img srcset="https://yasm.com/wiki/en/img/yasm-frameworks/verism/400px/verism-service-management-process-templates-yasm.jpg 400w, https://yasm.com/wiki/en/img/yasm-frameworks/verism/480px/verism-service-management-process-templates-yasm.jpg 480w, https://yasm.com/wiki/en/img/yasm-frameworks/verism/verism-service-management-process-templates-yasm.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-frameworks/verism/400px/verism-service-management-process-templates-yasm.jpg" decoding="async" width="400" height="300" class="mw-file-element" alt="Comparison: VeriSM and YaSM service management. Ready-to-use process templates and diagrams for VeriSM projects." /></a><figcaption><span style="font-variant:small-caps;">Comparison: VeriSM and YaSM service management</span></figcaption></figure>
	<p style="~~margin~~-~~top~~: ~~0px; word~~-~~wrap:normal~~;"><a href="https://yasm.com/wiki/en/index.php/VeriSM_and_YaSM">Comparison:~~ ~~VeriSM~~ ~~and YaSM service management</a></p>		<p><a href="https://yasm.com/wiki/en/index.php/VeriSM_and_YaSM" title="Comparison: VeriSM and YaSM service management">Comparison: VeriSM and YaSM service management</a></p>
	<p>Both YaSM~~<sup><small>~~&~~#174~~;~~</small></sup>~~ and VeriSM™ are aligned with established service management best practice as described in ISO 20000, ITIL~~<sup><small>~~&~~#174~~;~~</small></sup>~~, CMMI-SVC~~<sup><small>~~&~~#174~~;~~</small></sup>~~, COBIT~~<sup><small>~~&~~#174~~;~~</small></sup>~~, etc. But they are not the same: <a href="https://yasm.com/wiki/en/index.php/VeriSM_and_YaSM">[...]</a></p></html>		<p>Both YaSM® and VeriSM™ are aligned with established service management best practice as described in ISO 20000, ITIL®, CMMI-SVC®, COBIT®, etc. But they are not the same: <br /><a href="https://yasm.com/wiki/en/index.php/VeriSM_and_YaSM" title="Comparison: VeriSM and YaSM service management">[ ... Read more ]</a></p></html>
	<p style="clear:both;"> </p>		<p style="clear:both;"> </p>

Andrea at 13:17, 3 April 2024

2024-04-03T13:17:56Z

← Older revision		Revision as of 15:17, 3 April 2024
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	<p> </p>		<p> </p>

	<span id="md-webpage-description" itemprop="description">~~[[VeriSM\|~~VeriSM™]] is a ~~<i>~~'service management approach from the organizational level, looking at the end to end view rather than focusing on a single department'~~</i>~~ [[#IFDC-2017\|[1]]]. The acronym VeriSM stands for 'Value-driven, Evolving, Responsive, Integrated, Service Management'.</span>		<span id="md-webpage-description" itemprop="description"><b><span style="color:#465674;">VeriSM™</span></b> is a 'service management approach from the organizational level, looking at the end to end view rather than focusing on a single department' [[#IFDC-2017\|[1]]]. The acronym VeriSM stands for '<b><span style="color:#465674;">Value-driven, Evolving, Responsive, Integrated, Service Management</span></b>'.</span>

	<html><div style="float:right; margin-top:2em;"><div id="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" itemscope itemtype="https://schema.org/ImageObject">		<html><div style="float:right; margin-top:2em;"><div id="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" itemscope itemtype="https://schema.org/ImageObject">
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	<img itemprop="contentUrl" style="margin:0px 0px 15px 20px; float:right;" srcset="https://yasm.com/wiki/en/img/yasm-frameworks/verism/480px/what-is-verism.jpg 480w, https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" width="480" height="360" title="What is VeriSM?" alt="Introduction to the VeriSM model and the 'VeriSM service management mesh'." /></a><br style="clear:both;"/>		<span itemprop="thumbnail" itemscope itemtype="https://schema.org/ImageObject">
			<meta itemprop="url" content="https://yasm.com/wiki/en/img/yasm-frameworks/verism/480px/what-is-verism.jpg" />
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			<img itemprop="contentUrl" style="margin:0px 0px 15px 20px; float:right;" srcset="https://yasm.com/wiki/en/img/yasm-frameworks/verism/400px/what-is-verism.jpg 400w, https://yasm.com/wiki/en/img/yasm-frameworks/verism/480px/what-is-verism.jpg 480w, https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" fetchpriority="high" decoding="async" width="480" height="360" title="What is VeriSM?" alt="Introduction to the VeriSM model and the 'VeriSM service management mesh'." /></a><br style="clear:both;"/>
	<div class="thumbcaption" style="margin:5px 0px 10px 20px"><span style="font-variant:small-caps;"><b>Fig. 1: <a href="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" title="What is VeriSM?">What is VeriSM?</a></b></span><br />Introduction to VeriSM and the 'VeriSM Service Management Mesh'</div></div></div></html>		<div class="thumbcaption" style="margin:5px 0px 10px 20px"><span style="font-variant:small-caps;"><b>Fig. 1: <a href="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" title="What is VeriSM?">What is VeriSM?</a></b></span><br />Introduction to VeriSM and the 'VeriSM Service Management Mesh'</div></div></div></html>
	<p> </p>		<p> </p>

	__TOC__		__TOC__

	<br style="clear:both;"/>		<br style="clear:both;"/>

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	==Related articles==		==Related articles==

	<html><a href="https://yasm.com/wiki/en/index.php/VeriSM_and_YaSM"><img src="https://yasm.com/wiki/en/img/yasm-frameworks/verism/~~480px~~/verism-service-management-process-templates-yasm.jpg" title="VeriSM vs. YaSM service management" alt="Comparison: VeriSM and YaSM service management. Ready-to-use process templates and diagrams for VeriSM projects." class="thumbimage" ~~style~~="~~display: block; float: left; border:1px solid #d9d9d9; margin-right: 15px~~" width="~~320~~" height="~~240~~"/></a>		<html><a href="https://yasm.com/wiki/en/index.php/VeriSM_and_YaSM"><img style="display: block; float: left; margin-bottom: 10px; margin-right: 10px" srcset="https://yasm.com/wiki/en/img/yasm-frameworks/verism/400px/verism-service-management-process-templates-yasm.jpg 400w, https://yasm.com/wiki/en/img/yasm-frameworks/verism/480px/verism-service-management-process-templates-yasm.jpg 480w, https://yasm.com/wiki/en/img/yasm-frameworks/verism/verism-service-management-process-templates-yasm.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-frameworks/verism/400px/verism-service-management-process-templates-yasm.jpg" title="VeriSM vs. YaSM service management" alt="Comparison: VeriSM and YaSM service management. Ready-to-use process templates and diagrams for VeriSM projects." class="thumbimage" decoding="async" width="400" height="300"/></a>
	~~<div style="margin-left: 5%; color:#636363"~~>		<p style="margin-top: 0px; word-wrap:normal;"><a href="https://yasm.com/wiki/en/index.php/VeriSM_and_YaSM">Comparison: VeriSM and YaSM service management</a></p>
	<p style="margin-top: ~~20px~~; word-wrap:normal;"><a href="https://yasm.com/wiki/en/index.php/VeriSM_and_YaSM">Comparison: VeriSM and YaSM service management</a></p>		<p>Both YaSM<sup><small>®</small></sup> and VeriSM™ are aligned with established service management best practice as described in ISO 20000, ITIL<sup><small>®</small></sup>, CMMI-SVC<sup><small>®</small></sup>, COBIT<sup><small>®</small></sup>, etc. But they are not the same: <a href="https://yasm.com/wiki/en/index.php/VeriSM_and_YaSM">[...]</a></p></html>
	<p>Both YaSM<sup><small>®</small></sup> and VeriSM™ are aligned with established service management best practice as described in ISO 20000, ITIL<sup><small>®</small></sup>, CMMI-SVC<sup><small>®</small></sup>, COBIT<sup><small>®</small></sup>, etc. But they are not the same: <a href="https://yasm.com/wiki/en/index.php/VeriSM_and_YaSM">[...]</a></p~~></div~~></html>
	<p style="clear:both;"> </p>		<p style="clear:both;"> </p>

Andrea at 16:24, 30 December 2023

2023-12-30T16:24:28Z

← Older revision		Revision as of 18:24, 30 December 2023
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Andrea at 09:01, 12 August 2022

2022-08-12T09:01:38Z

← Older revision		Revision as of 11:01, 12 August 2022
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	<meta property="og:description" content="Introduction to the VeriSM approach and the 'VeriSM management mesh'. VeriSM stands for 'Value-driven Evolving Responsive Integrated Service Management'." />		<meta property="og:description" content="Introduction to the VeriSM approach and the 'VeriSM management mesh'. VeriSM stands for 'Value-driven Evolving Responsive Integrated Service Management'." />
	<meta property="og:site_name" content="YaSM">		<meta property="og:site_name" content="YaSM Service Management">
	<meta property="og:type" content="article" />		<meta property="og:type" content="article" />
	<meta property="article:publisher" content="https://www.facebook.com/yasmcom" />		<meta property="article:publisher" content="https://www.facebook.com/yasmcom" />
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	<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/VeriSM"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="140" height="36" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/></html>		<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/VeriSM"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="140" height="36" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/></html>
			<p> </p>

	~~===What is VeriSM?===~~		<span id="md-webpage-description" itemprop="description">[[VeriSM\|VeriSM™]] is a <i>'service management approach from the organizational level, looking at the end to end view rather than focusing on a single department'</i> [[#IFDC-2017\|[1]]]. The acronym VeriSM stands for 'Value-driven, Evolving, Responsive, Integrated, Service Management'.</span>
	~~----~~

	~~<html>~~<span id="md-webpage-description" itemprop="description">VeriSM™ is a <i>'service management approach from the organizational level, looking at the end to end view rather than focusing on a single department'</i> ~~<a href="~~#IFDC-2017~~" title="IFDC, 2017: A Service Management Approach for the Digital Age">~~[1]~~</a>~~.~~<br/><br/>~~The acronym VeriSM stands for 'Value-driven, Evolving, Responsive, Integrated, Service Management'.</span~~></p~~>

	<div id="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" itemscope itemtype="https://schema.org/ImageObject">		<html><div style="float:right; margin-top:2em;"><div id="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" itemscope itemtype="https://schema.org/ImageObject">
	<a href="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" title="What is VeriSM?" itemprop="contentUrl">		<a href="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" title="What is VeriSM?" itemprop="contentUrl">
	<meta itemprop="caption" content="What is VeriSM and the 'VeriSM service management mesh'?" />		<meta itemprop="caption" content="What is VeriSM and the 'VeriSM service management mesh'?" />
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	<meta itemprop="dateCreated" content="2018-07-27" />		<meta itemprop="dateCreated" content="2018-07-27" />
	<meta itemprop="datePublished" content="2018-07-27" />		<meta itemprop="datePublished" content="2018-07-27" />
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	<meta itemprop="keywords" content="What is VeriSM?" />		<meta itemprop="keywords" content="What is VeriSM?" />
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	<meta itemprop="dateCreated" content="2019-06-24" />		<meta itemprop="dateCreated" content="2019-06-24" />
	<meta itemprop="datePublished" content="2019-06-24" />		<meta itemprop="datePublished" content="2019-06-24" />
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			<meta itemprop="datePublished" content="2022-08-12" />
	</span>		</span>
	<img style="margin:20px ~~0px 30px 30px~~; float:right;" src="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" width="480" height="360" title="What is VeriSM?" alt="Introduction to the VeriSM model and the 'VeriSM service management mesh'." /></a></div></html>		<img itemprop="contentUrl" style="margin:0px 0px 15px 20px; float:right;" srcset="https://yasm.com/wiki/en/img/yasm-frameworks/verism/480px/what-is-verism.jpg 480w, https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" width="480" height="360" title="What is VeriSM?" alt="Introduction to the VeriSM model and the 'VeriSM service management mesh'." /></a><br style="clear:both;"/>
			<div class="thumbcaption" style="margin:5px 0px 10px 20px"><span style="font-variant:small-caps;"><b>Fig. 1: <a href="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" title="What is VeriSM?">What is VeriSM?</a></b></span><br />Introduction to VeriSM and the 'VeriSM Service Management Mesh'</div></div></div></html>
	<p> </p>		<p> </p>

	__TOC__		__TOC__
	<~~p>&nbsp~~;</p>
			<br style="clear:both;"/>

			==Overview==

	VeriSM is aligned with the key principles of established service management frameworks and standards such as [[YaSM and ITIL\|ITIL®]], [[YaSM and COBIT\|COBIT®]] and [[ISO 20000\|ISO 20000]], but does not seek to replace them. Instead VeriSM aims to provide the 'glue' to bring the different practices together, so organizations can adopt them in a flexible way. These practices may include the traditional ITSM methodologies and also 'progressive practices' like [[DevOps and YaSM\|DevOps]], [[YaSM and Agile Service Management\|Agile]], [[YaSM_and_Agile_Service_Management#Kanban\|Scrum]], Lean, [[YaSM_and_Agile_Service_Management#Kanban\|Kanban]], etc. that are increasingly applied in the service management domain.		VeriSM is aligned with the key principles of established service management frameworks and standards such as [[YaSM and ITIL\|ITIL®]], [[YaSM and COBIT\|COBIT®]] and [[ISO 20000\|ISO 20000]], but does not seek to replace them. Instead VeriSM aims to provide the 'glue' to bring the different practices together, so organizations can adopt them in a flexible way. These practices may include the traditional ITSM methodologies and also 'progressive practices' like [[DevOps and YaSM\|DevOps]], [[YaSM and Agile Service Management\|Agile]], [[YaSM_and_Agile_Service_Management#Kanban\|Scrum]], Lean, [[YaSM_and_Agile_Service_Management#Kanban\|Kanban]], etc. that are increasingly applied in the service management domain.

	VeriSM also recognizes that service management is no longer just for IT, since the delivery of services to customers tends to involve many parts of the organization, such as finance, marketing, manufacturing, sales, legal, logistics etc.		VeriSM also recognizes that [[Service Management\|service management]] is no longer just for IT, since the delivery of services to customers tends to involve many parts of the organization, such as finance, marketing, manufacturing, sales, legal, logistics etc.

	==How was VeriSM created?==		==How was VeriSM created?==
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	==Related articles==		==Related articles==

	<html><a href="https://yasm.com/wiki/en/index.php/VeriSM_and_YaSM"><img src="https://yasm.com/wiki/en/img/yasm-frameworks/verism/~~16x9~~/verism-service-management-process-templates-yasm.jpg" title="VeriSM vs. YaSM service management" alt="Comparison: VeriSM and YaSM service management. Ready-to-use process templates and diagrams for VeriSM projects." style="display: block; float: left; border:1px solid #d9d9d9~~; margin-left: 10px~~; margin-right: ~~20px~~" width="320" height="~~180~~"/></a>		<html><a href="https://yasm.com/wiki/en/index.php/VeriSM_and_YaSM"><img src="https://yasm.com/wiki/en/img/yasm-frameworks/verism/480px/verism-service-management-process-templates-yasm.jpg" title="VeriSM vs. YaSM service management" alt="Comparison: VeriSM and YaSM service management. Ready-to-use process templates and diagrams for VeriSM projects." class="thumbimage" style="display: block; float: left; border:1px solid #d9d9d9; margin-right: 15px" width="320" height="240"/></a>
	<div style="margin-left: 5%; color:#636363">		<div style="margin-left: 5%; color:#636363">
	<p style="margin-top: 20px;"><a href="https://yasm.com/wiki/en/index.php/VeriSM_and_YaSM">Comparison: VeriSM and YaSM service management</a></p>		<p style="margin-top: 20px; word-wrap:normal;"><a href="https://yasm.com/wiki/en/index.php/VeriSM_and_YaSM">Comparison: VeriSM and YaSM service management</a></p>
	<p>Both YaSM<sup><small>®</small></sup> and VeriSM™ are aligned with established service management best practice as described in ISO 20000, ITIL<sup><small>®</small></sup>, CMMI-SVC<sup><small>®</small></sup>, COBIT<sup><small>®</small></sup>, etc. But they are not the same: <a href="https://yasm.com/wiki/en/index.php/VeriSM_and_YaSM">[...]</a></p></div></html>		<p>Both YaSM<sup><small>®</small></sup> and VeriSM™ are aligned with established service management best practice as described in ISO 20000, ITIL<sup><small>®</small></sup>, CMMI-SVC<sup><small>®</small></sup>, COBIT<sup><small>®</small></sup>, etc. But they are not the same: <a href="https://yasm.com/wiki/en/index.php/VeriSM_and_YaSM">[...]</a></p></div></html>

	<p style="clear:both;"> </p>		<p style="clear:both;"> </p>

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	<span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem">		<span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem">
	<a itemprop="item" href="https://yasm.com/wiki/en/index.php/VeriSM#~~What_is_VeriSM.3F~~"> <span itemprop="name">~~What is VeriSM?~~</span></a>		<a itemprop="item" href="https://yasm.com/wiki/en/index.php/VeriSM#Overview"> <span itemprop="name">Overview</span></a>
	<meta itemprop="position" content="1" /></span> ›		<meta itemprop="position" content="1" /></span> ›
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	<a itemprop="item" href="https://yasm.com/wiki/en/index.php/VeriSM#How_was_VeriSM_created.3F"> <span itemprop="name">~~History~~</span></a>		<a itemprop="item" href="https://yasm.com/wiki/en/index.php/VeriSM#How_was_VeriSM_created.3F"> <span itemprop="name">How was VeriSM created?</span></a>
	<meta itemprop="position" content="2" /></span> ›		<meta itemprop="position" content="2" /></span> ›
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	<meta itemprop="position" content="4" /></span> ›		<meta itemprop="position" content="4" /></span> ›
	<span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem">		<span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem">
	<a itemprop="item" href="https://yasm.com/wiki/en/index.php/VeriSM#VeriSM_management_mesh"> <span itemprop="name">~~Management~~ mesh</span></a>		<a itemprop="item" href="https://yasm.com/wiki/en/index.php/VeriSM#VeriSM_management_mesh"> <span itemprop="name">VeriSM management mesh</span></a>
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Andrea at 13:21, 24 June 2019

2019-06-24T13:21:42Z

Show changes

Andrea at 17:50, 28 March 2019

2019-03-28T17:50:51Z

← Older revision		Revision as of 19:50, 28 March 2019
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	<span id="ISO20000">[4] ISO/IEC 20000® is a registered trademark of ISO.</span><br />		<span id="ISO20000">[4] ISO/IEC 20000® is a registered trademark of ISO.</span><br />

	<html>By:  Stefan Kempter <a ~~rel="author"~~ href="https://~~plus~~.~~google~~.com/~~111925560448291102517~~/~~about~~"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/~~google~~.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on ~~Google+~~" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://~~plus~~.~~google~~.com/~~113316270668629760475~~/~~about~~"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/~~google~~.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on ~~Google+~~" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.		<html>By:  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://www.linkedin.com/in/andreakempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on LinkedIn" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.
	<p> </p>		<p> </p>

Stefan: Availability of the VeriSM Professional certification from October 2018.

2018-10-25T14:35:55Z

Availability of the VeriSM Professional certification from October 2018.

← Older revision		Revision as of 16:35, 25 October 2018
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	The Foundation exam is the entry level certification and consists of two parts: VeriSM Essentials and VeriSM Plus. VeriSM Foundation level exams have been available since January 2018.		The Foundation exam is the entry level certification and consists of two parts: VeriSM Essentials and VeriSM Plus. VeriSM Foundation level exams have been available since January 2018.

	VeriSM Professional and VeriSM Leader are open to those who have passed the Foundation exam. ~~These certifications are expected to be~~ available ~~in the second half of~~ 2018.		VeriSM Professional and VeriSM Leader are open to those who have passed the Foundation exam. The VeriSM Professional certification has been available since October 2018 and VeriSM Leader is under development.

	Since VeriSM is not an official standard, there are no certifications for bussinesses and other organizations. Service providers that wish to demonstrate excellence and good governance in service management may choose to get [[FAQ: ISO 20000 Certification\|certified against ISO 20000]].		Since VeriSM is not an official standard, there are no certifications for bussinesses and other organizations. Service providers that wish to demonstrate excellence and good governance in service management may choose to get [[FAQ: ISO 20000 Certification\|certified against ISO 20000]].

Andrea at 10:21, 11 October 2018

2018-10-11T10:21:41Z

← Older revision		Revision as of 12:21, 11 October 2018
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	*and [[VeriSM_and_YaSM#VeriSM_stage_4:_Respond\|Respond]].		*and [[VeriSM_and_YaSM#VeriSM_stage_4:_Respond\|Respond]].

	This concept is in line with the time-tested [[~~YaSM_Processes~~#Service_lifecycle_processes\|service lifecycle approach]] known from other service management frameworks and standards such as [[YaSM and ITIL\|ITIL®]], [[YaSM and COBIT\|COBIT®]], [[YaSM and CMMI for Services (CMMI-SVC)\|CMMI-SVC®]] and [[ISO 20000]].		This concept is in line with the time-tested [[Service_Management_Processes#Service_lifecycle_processes\|service lifecycle approach]] known from other service management frameworks and standards such as [[YaSM and ITIL\|ITIL®]], [[YaSM and COBIT\|COBIT®]], [[YaSM and CMMI for Services (CMMI-SVC)\|CMMI-SVC®]] and [[ISO 20000]].

	For each stage, VeriSM describes		For each stage, VeriSM describes
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	<link itemprop="url" href="https://yasm.com/wiki/en/index.php/VeriSM" />		<link itemprop="url" href="https://yasm.com/wiki/en/index.php/VeriSM" />
	<link itemprop="primaryImageOfPage" href="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" />		<link itemprop="primaryImageOfPage" href="https://yasm.com/wiki/en/img/yasm-frameworks/verism/what-is-verism.jpg" />
	<meta itemprop="significantLinks" content="https://yasm.com/wiki/en/index.php/~~YaSM_Processes~~" />		<meta itemprop="significantLinks" content="https://yasm.com/wiki/en/index.php/Service_Management_Processes" />
	<meta itemprop="inLanguage" content="en" />		<meta itemprop="inLanguage" content="en" />
	<link itemprop="citation" href="https://yasm.com/wiki/de/index.php/VeriSM" />		<link itemprop="citation" href="https://yasm.com/wiki/de/index.php/VeriSM" />

Andrea at 15:41, 29 September 2018

2018-09-29T15:41:14Z

← Older revision		Revision as of 17:41, 29 September 2018
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	__TOC__		__TOC__

	VeriSM is aligned with the key principles of established service management frameworks and standards such as ITIL®, COBIT® and ISO 20000, but does not seek to replace them. Instead VeriSM aims to provide the 'glue' to bring the different practices together, so organizations can adopt them in a flexible way. These practices may include the traditional ITSM methodologies and also 'progressive practices' like DevOps, Agile, Scrum, Lean, Kanban, etc. that are increasingly applied in the service management domain.		VeriSM is aligned with the key principles of established service management frameworks and standards such as [[YaSM and ITIL\|ITIL®]], [[YaSM and COBIT\|COBIT®]] and [[ISO 20000\|ISO 20000]], but does not seek to replace them. Instead VeriSM aims to provide the 'glue' to bring the different practices together, so organizations can adopt them in a flexible way. These practices may include the traditional ITSM methodologies and also 'progressive practices' like [[DevOps and YaSM\|DevOps]], [[YaSM and Agile Service Management\|Agile]], [[YaSM_and_Agile_Service_Management#Kanban\|Scrum]], Lean, [[YaSM_and_Agile_Service_Management#Kanban\|Kanban]], etc. that are increasingly applied in the service management domain.

	VeriSM also recognizes that service management is no longer just for IT, since the delivery of services to customers tends to involve many parts of the organization, such as finance, marketing, manufacturing, sales, legal, logistics etc.		VeriSM also recognizes that service management is no longer just for IT, since the delivery of services to customers tends to involve many parts of the organization, such as finance, marketing, manufacturing, sales, legal, logistics etc.
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	VeriSM, however, does not prescribe specific principles, policies, etc., nor does it give advice about their content. Instead, readers will find summary information of what good governance means for service provider organizations.		VeriSM, however, does not prescribe specific principles, policies, etc., nor does it give advice about their content. Instead, readers will find summary information of what good governance means for service provider organizations.

	In addition, there's a section explaining how VeriSM compares with established service management best practice such as ITIL® and [[ISO 20000]].		In addition, there's a section explaining how VeriSM compares with established service management best practice such as [[YaSM and ITIL\|ITIL®]] and [[ISO 20000]].
	<p> </p>		<p> </p>

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	*and [[VeriSM_and_YaSM#VeriSM_stage_4:_Respond\|Respond]].		*and [[VeriSM_and_YaSM#VeriSM_stage_4:_Respond\|Respond]].

	This concept is in line with the time-tested [[YaSM_Processes#Service_lifecycle_processes\|service lifecycle approach]] known from other service management frameworks and standards such as ITIL®, COBIT®, CMMI-SVC® and ISO 20000.		This concept is in line with the time-tested [[YaSM_Processes#Service_lifecycle_processes\|service lifecycle approach]] known from other service management frameworks and standards such as [[YaSM and ITIL\|ITIL®]], [[YaSM and COBIT\|COBIT®]], [[YaSM and CMMI for Services (CMMI-SVC)\|CMMI-SVC®]] and [[ISO 20000]].

	For each stage, VeriSM describes		For each stage, VeriSM describes
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	==Progressive practices and emerging technologies==		==Progressive practices and emerging technologies==

	The last part of VeriSM presents a selection of 'progressive management practices' and emerging technologies that often have their roots in other areas such as manufacturing and software development, and are increasingly applied in the field of service management. The practices covered include Agile, DevOps, SIAM®, Lean, and others.		The last part of VeriSM presents a selection of 'progressive management practices' and emerging technologies that often have their roots in other areas such as manufacturing and software development, and are increasingly applied in the field of service management. The practices covered include [[YaSM and Agile Service Management\|Agile]], [[DevOps and YaSM\|DevOps]], [[SIAM\|SIAM®]], [[YaSM and Lean Service Management\|Lean]], and others.

	VeriSM encourages organizations to explore various practices, and to adopt whatever methods help them serve their customers better.		VeriSM encourages organizations to explore various practices, and to adopt whatever methods help them serve their customers better.
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	<span id="COBIT">[3] COBIT® is a registered trademark of ISACA.</span><br />		<span id="COBIT">[3] COBIT® is a registered trademark of ISACA.</span><br />
	<span id="ISO20000">[4] ISO/IEC 20000® is a registered trademark of ISO.</span><br />		<span id="ISO20000">[4] ISO/IEC 20000® is a registered trademark of ISO.</span><br />
	~~<p> </p>~~

	<html>By:  Stefan Kempter <a rel="author" href="https://plus.google.com/111925560448291102517/about"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/google.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on Google+" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://plus.google.com/113316270668629760475/about"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/google.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on Google+" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.		<html>By:  Stefan Kempter <a rel="author" href="https://plus.google.com/111925560448291102517/about"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/google.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on Google+" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://plus.google.com/113316270668629760475/about"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/google.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on Google+" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.