YaSM Concepts - Revision history

Andrea at 15:53, 15 March 2025

2025-03-15T15:53:55Z

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	~~<p> </p>~~

	<span style="word-wrap:normal;" id="md-webpage-description" itemprop="description">This chapter provides detailed information on three important <b><span style="color:#465674;">service management concepts</span></b> (or principles) which are used in many [[Service Management Processes\|YaSM processes]]. Understanding these key concepts will be helpful for understanding how [[What_is_YaSM\|YaSM]] and the YaSM service management processes work.</span>		<span style="word-wrap:normal;" id="md-webpage-description" itemprop="description">This chapter provides detailed information on three important <b><span style="color:#465674;">service management concepts</span></b> (or principles) which are used in many [[Service Management Processes\|YaSM processes]]. Understanding these key concepts will be helpful for understanding how [[What_is_YaSM\|YaSM]] and the YaSM service management processes work.</span>
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Andrea at 16:53, 18 September 2024

2024-09-18T16:53:54Z

← Older revision		Revision as of 18:53, 18 September 2024
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	<p> </p>		<p> </p>

	<span style="word-wrap:normal;" id="md-webpage-description" itemprop="description">This chapter provides detailed information on three important <b><span style="color:#465674;">service management concepts</span></b> (or principles) which are used in many [[Service Management Processes\|YaSM processes]]. Understanding these key concepts will be helpful for understanding how [[What_is_YaSM\|YaSM]] and the YaSM processes work.</span>		<span style="word-wrap:normal;" id="md-webpage-description" itemprop="description">This chapter provides detailed information on three important <b><span style="color:#465674;">service management concepts</span></b> (or principles) which are used in many [[Service Management Processes\|YaSM processes]]. Understanding these key concepts will be helpful for understanding how [[What_is_YaSM\|YaSM]] and the YaSM service management processes work.</span>
			<p> </p>

	<html~~><div style="float:right;"~~><div itemid="https://yasm.com/wiki/en/img/yasm-concept/Yasm-concepts.jpg" itemscope itemtype="https://schema.org/ImageObject">		<html><div itemid="https://yasm.com/wiki/en/img/yasm-concept/Yasm-concepts.jpg" itemscope itemtype="https://schema.org/ImageObject">
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	<~~img style~~="~~margin~~:~~20px 0px 20px 20px; float~~:~~right;~~" srcset="https://yasm.com/wiki/en/img/yasm-concept/480px/Yasm-concepts.jpg 480w, https://yasm.com/wiki/en/img/yasm-concept/Yasm-concepts.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-concept/Yasm-concepts.jpg" decoding="async" width="480" height="360" ~~title~~="~~3 important service management key concepts~~" alt="Service management key concepts: 3 important concepts ('principles') which are used in many YaSM service management processes." /></a>		<figure class="mw-halign-right" typeof="mw:File/Thumb"><a itemprop="contentUrl" href="https://yasm.com/wiki/en/img/yasm-concept/Yasm-concepts.jpg" title="3 important service management key concepts"><img srcset="https://yasm.com/wiki/en/img/yasm-concept/480px/Yasm-concepts.jpg 480w, https://yasm.com/wiki/en/img/yasm-concept/Yasm-concepts.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-concept/Yasm-concepts.jpg" fetchpriority="high" decoding="async" width="480" height="360" class="mw-file-element" alt="Service management key concepts: 3 important concepts ('principles') which are used in many YaSM service management processes." /></a><figcaption><span style="font-variant:small-caps;"><b>Fig. 1: <a href="https://yasm.com/wiki/en/img/yasm-concept/Yasm-concepts.jpg" title="3 important service management key concepts">Service management key concepts</a></b></span></figcaption></figure></div></html>
	<~~div class="thumbcaption" style="margin:5px 0px 20px 20px"~~><span style="font-variant:small-caps;"><b>Fig. 1: Service management key concepts</b></span></~~div~~></~~div~~></div></html>
	~~<p> </p~~>

	__TOC__		__TOC__
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	Readers familiar with [[ITIL]]® will know the service improvement plan (SIP).		Readers familiar with [[ITIL]]® will know the service improvement plan (SIP).

	There is also a service improvement plan in YaSM, but YaSM extends the concept and recommends to maintain similar plans for organizing other kinds of work and initiatives, e.g. a process improvement plan to manage process improvement initiatives, a security improvement plan to manage security improvement initiatives, etc.		There is also a [[Service_Improvement_Plan_-_Template\|service improvement plan]] in YaSM, but YaSM extends the concept and recommends to maintain similar plans for organizing other kinds of work and initiatives, e.g. a process improvement plan to manage process improvement initiatives, a security improvement plan to manage security improvement initiatives, etc.

	<html><ul style="list-style-image: URL('/wiki/en/img/yasm-wiki/icon-arrow-right.png');">		<html><ul style="list-style-image: URL('/wiki/en/img/yasm-wiki/icon-arrow-right.png');">
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Andrea at 17:21, 4 March 2024

2024-03-04T17:21:21Z

← Older revision		Revision as of 19:21, 4 March 2024
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	<p> </p>		<p> </p>

	<div style="float:right;"><div itemid="https://yasm.com/wiki/en/img/yasm-concept/Yasm-concepts.jpg" itemscope itemtype="https://schema.org/ImageObject">		<span style="word-wrap:normal;" id="md-webpage-description" itemprop="description">This chapter provides detailed information on three important <b><span style="color:#465674;">service management concepts</span></b> (or principles) which are used in many [[Service Management Processes\|YaSM processes]]. Understanding these key concepts will be helpful for understanding how [[What_is_YaSM\|YaSM]] and the YaSM processes work.</span>

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	<div class="thumbcaption" style="margin:5px 0px 20px 20px"><span style="font-variant:small-caps;"><b>Fig. 1: Service management key concepts</b></span></div></div></div></html>		<div class="thumbcaption" style="margin:5px 0px 20px 20px"><span style="font-variant:small-caps;"><b>Fig. 1: Service management key concepts</b></span></div></div></div></html>

	<span style="word-wrap:normal;" id="md-webpage-description" itemprop="description">This chapter provides detailed information on three important [[YaSM Concepts\|service management concepts]] (or principles) which are used in many [[Service Management Processes\|YaSM processes]]. Understanding these key concepts will be helpful for understanding how [[What_is_YaSM\|YaSM]] and the YaSM processes work.</span>

	<p> </p>		<p> </p>

Andrea at 15:35, 30 December 2023

2023-12-30T15:35:57Z

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Andrea at 10:13, 31 March 2023

2023-03-31T10:13:59Z

Andrea at 11:24, 24 April 2021

2021-04-24T11:24:23Z

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Andrea at 15:15, 28 April 2020

2020-04-28T15:15:17Z

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Andrea at 17:37, 28 March 2019

2019-03-28T17:37:09Z

← Older revision		Revision as of 19:37, 28 March 2019
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	== Notes ==		== Notes ==
	<html>By:  Andrea Kempter <a rel="author" href="https://~~plus~~.~~google~~.com/~~113316270668629760475~~/~~about~~"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/~~google~~.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on ~~Google+~~" alt="Author: Andrea Kempter, IT Process Maps GbR" /></a>  and  Stefan Kempter <a href="https://~~plus~~.~~google~~.com/~~111925560448291102517~~/~~about~~"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/~~google~~.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on ~~Google+~~" alt="Contributor: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.		<html>By:  Andrea Kempter <a rel="author" href="https://www.linkedin.com/in/andreakempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on LinkedIn" alt="Author: Andrea Kempter, IT Process Maps GbR" /></a>  and  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Contributor: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.

	<p> </p>		<p> </p>

Andrea at 13:13, 31 May 2017

2017-05-31T13:13:34Z

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Andrea at 17:27, 2 October 2016

2016-10-02T17:27:34Z

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	<div itemid="https://yasm.com/wiki/en/img/yasm-concept/Yasm-concepts.jpg" itemscope itemtype="https://schema.org/ImageObject">		<div style="float:right;"><div itemid="https://yasm.com/wiki/en/img/yasm-concept/Yasm-concepts.jpg" itemscope itemtype="https://schema.org/ImageObject">
	<a href="https://yasm.com/wiki/en/img/yasm-concept/Yasm-concepts.jpg" title="3 important service management key concepts" itemprop="contentUrl">		<a href="https://yasm.com/wiki/en/img/yasm-concept/Yasm-concepts.jpg" title="3 important service management key concepts" itemprop="contentUrl">
	<meta itemprop="caption" content="The 3 most important service management key concepts in YaSM." />		<meta itemprop="caption" content="The 3 most important service management key concepts in YaSM." />
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	<meta itemprop="keywords" content="service management key concepts" />		<meta itemprop="keywords" content="service management key concepts" />
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	<img style="margin:~~5px~~ 0px ~~30px 30px~~; float:right;" src="https://yasm.com/wiki/en/img/yasm-concept/Yasm-concepts.jpg" width="480" height="360" title="3 important service management key concepts" alt="Service management key concepts: 3 important concepts ('principles') which are used in many YaSM service management processes." /></a></div></html>		<img style="margin:0px 0px 10px 20px; float:right;" src="https://yasm.com/wiki/en/img/yasm-concept/Yasm-concepts.jpg" width="480" height="360" title="3 important service management key concepts" alt="Service management key concepts: 3 important concepts ('principles') which are used in many YaSM service management processes." /></a>
			<div class="thumbcaption" style="margin:5px 0px 20px 20px"><span style="font-variant:small-caps;"><b>Fig. 1: Service management key concepts</b></span></div></div></div></html>

	<span style="word-wrap:normal;" id="md-webpage-description" itemprop="description">This chapter provides detailed information on three important [[YaSM Concepts\|service management concepts]] (or principles) which are used in many [[Service Management Processes\|YaSM processes]]. Understanding these key concepts will be helpful for understanding how YaSM and the YaSM processes work.</span>		<span style="word-wrap:normal;" id="md-webpage-description" itemprop="description">This chapter provides detailed information on three important [[YaSM Concepts\|service management concepts]] (or principles) which are used in many [[Service Management Processes\|YaSM processes]]. Understanding these key concepts will be helpful for understanding how [[What_is_YaSM\|YaSM]] and the YaSM processes work.</span>

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