YaSM Data Model - Revision history

Andrea at 17:26, 8 February 2025

2025-02-08T17:26:21Z

← Older revision		Revision as of 19:26, 8 February 2025
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	<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/YaSM-Datenmodell"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="210" height="54" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/></html>		<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/YaSM-Datenmodell"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="210" height="54" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/></html>
	~~<p> </p>~~

	<span id="md-itempage-description" itemprop="description">The [[Service Management Processes\|service management processes]] create and use a number of documents and records ('data objects'), such as [[Service_Definition_-_Template\|service definitions]], the [[Service_Portfolio_-_Template\|service portfolio]], customer service agreements, and [[Incident_Record_-_Template\|incident records]]. The <b><span style="color:#465674;">YaSM data model</span></b> highlights the key relationships between these data objects.</span>		<span id="md-itempage-description" itemprop="description">The [[Service Management Processes\|service management processes]] create and use a number of documents and records ('data objects'), such as [[Service_Definition_-_Template\|service definitions]], the [[Service_Portfolio_-_Template\|service portfolio]], customer service agreements, and [[Incident_Record_-_Template\|incident records]]. The <b><span style="color:#465674;">YaSM data model</span></b> highlights the key relationships between these data objects.</span>
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Andrea at 13:38, 19 October 2024

2024-10-19T13:38:21Z

← Older revision		Revision as of 15:38, 19 October 2024
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	<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/YaSM-Datenmodell"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="~~140~~" height="36" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/>		<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/YaSM-Datenmodell"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="210" height="54" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/></html>
	<p> </p>		<p> </p>
	<p><span id="md-itempage-description" itemprop="description">The <a href="https://yasm.com/wiki/en/index.php/YaSM_Processes" title="YaSM service management processes">service management processes</a> create and use a number of documents and records ('data objects'), such as service definitions, the service portfolio, customer service agreements, and incident records. The <i>YaSM data model</i> highlights the key relationships between these data objects.</span>
	~~<p><b>Back to:</b> <a href="https://yasm.com/wiki/en/index.php/YaSM_Glossary" title="YaSM glossary terms and definitions.">YaSM glossary terms and definitions</a>~~

	<~~p> </p>~~		<span id="md-itempage-description" itemprop="description">The [[Service Management Processes\|service management processes]] create and use a number of documents and records ('data objects'), such as [[Service_Definition_-_Template\|service definitions]], the [[Service_Portfolio_-_Template\|service portfolio]], customer service agreements, and [[Incident_Record_-_Template\|incident records]]. The <b><span style="color:#465674;">YaSM data model</span></b> highlights the key relationships between these data objects.</span>

	~~<a href~~="~~https://yasm.com/en/videos/yasm~~-~~data~~-~~model~~"~~><img src~~="~~https://yasm.com/en/content/videos/yasm-data-model/yasm-~~service-management-data-~~model.jpg" width="422" height="238" class="thumbimage" alt="Video: YaSM data model and document templates" title="Start~~ the ~~video: YaSM data model" style="display: block; float: left; margin~~-~~left: 0px; margin~~-~~bottom: 10px; margin-right: 20px" />~~</a>
	<p style="~~word-wrap~~:~~normal~~; ~~margin-top: 0;">Watch the video: "<a href="https://yasm.com/en/videos/yasm-data-model~~">~~The~~ YaSM data model ~~and document templates~~</a>~~" (5:43 min.)~~
	<~~br style="clear:both;"~~/>~~<p>~~</~~html~~>

			<html><b>Back to:</b> <a href="https://yasm.com/wiki/en/index.php/YaSM_Glossary" title="YaSM glossary terms and definitions.">YaSM glossary terms and definitions</a></html>
	<p> </p>		<p> </p>

	==<span id="yasm-data-object-model">The YaSM data object model</span>==		==<span id="yasm-data-object-model">The YaSM data object model</span>==

	<html><div ~~itemscope itemtype="https://schema.org/ImageObject">~~		<html><div itemid="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" itemscope itemtype="https://schema.org/ImageObject">
	~~<a href~~="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" ~~title~~="~~YaSM data model" itemprop="contentUrl~~">
	<meta itemprop="caption" content="The YaSM service management data model." />		<meta itemprop="caption" content="The YaSM service management data model." />
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	<meta itemprop="keywords" content="yasm data model" />		<meta itemprop="keywords" content="yasm data model" />
	<meta itemprop="keywords" content="yasm data object model" />		<meta itemprop="keywords" content="yasm data object model" />
	<img ~~itemprop~~="~~thumbnailUrl~~" ~~style~~="~~margin~~:~~5px 0px 20px 20px; float~~:~~right;~~" src="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model~~-thumb~~.jpg" width="~~400~~" height="~~300~~" ~~title~~="YaSM data model" ~~alt~~="YaSM service management data model." /></a></div>		<figure class="mw-halign-right" typeof="mw:File/Thumb"><a itemprop="contentUrl" href="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" title="YaSM service management data model"><img srcset="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model-thumb.jpg 480w, https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" fetchpriority="high" decoding="async" width="480" height="360" class="mw-file-element" alt="YaSM service management data model." /></a><figcaption><span style="font-variant:small-caps;"><b>Fig. 1: <a href="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" title="YaSM service management data model">The YaSM data model (data object model)</a></b></span></figcaption></figure></div>

	<p ~~style="word-wrap:normal;"~~>The~~ ~~service~~ ~~management process model (the <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM process model - the YaSM Process Map">YaSM® Process Map</a>) includes the YaSM data object model.</p>		<p>The service management process model (the <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM process model - the YaSM Process Map">YaSM® Process Map</a>) includes the YaSM data object model.</p>
	<p>That diagram is not a complete data model as known from software engineering. Rather, it is meant to provide an overview of the key relationships between the YaSM terms and to facilitate an understanding of each object's relevance within the YaSM service management model.</html><br style="clear:both;"/>		<p>That diagram is not a complete data model as known from software engineering. Rather, it is meant to provide an overview of the key relationships between the YaSM terms and to facilitate an understanding of each object's relevance within the YaSM service management model.</html><br style="clear:both;"/>

	==<span id="download">Free download: The complete YaSM data model</span>==		==<span id="download">Free download: The complete YaSM data model</span>==

	<html><p>~~The figure~~ (see <a href="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" title="~~Yasm-~~data-model~~.jpg~~">enlarged view</a>) on this page shows a small part of the data model.</p>		<html><p>Figure 1 (see <a href="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" title="The YaSM data model (data object model)">enlarged view</a>) on this page shows a small part of the data model.</p>
	<p>You can also download the <a href="https://yasm.com/wiki/en/img/pdf/YaSM-Data-Object-Model.pdf" title="Download: The YaSM service management data model (.PDF)">full YaSM data object model in PDF format</a> - the diagram is very large but it contains vector graphics so you can zoom in on the details.</html>		<p>You can also download the <a href="https://yasm.com/wiki/en/img/pdf/YaSM-Data-Object-Model.pdf" title="Download: The YaSM service management data model (.PDF)">full YaSM data object model in PDF format</a> - the diagram is very large but it contains vector graphics so you can zoom in on the details.</html>
	<p> </p>		<p> </p>

			==Video==

			<html><figure class="mw-halign-right" typeof="mw:File/Thumb"><a href="https://yasm.com/en/videos/yasm-data-model" title="Start the video: YaSM data model"><img srcset="https://yasm.com/en/content/videos/yasm-data-model/480px/yasm-service-management-data-model.jpg 480w, https://yasm.com/en/content/videos/yasm-data-model/yasm-service-management-data-model.jpg 1280w" sizes="100vw" src="https://yasm.com/en/content/videos/yasm-data-model/yasm-service-management-data-model.jpg" decoding="async" width="480" height="270" class="mw-file-element" alt="Video: YaSM data model and document templates" /></a><figcaption><span style="font-variant:small-caps;"><b><a href="https://yasm.com/en/videos/yasm-data-model" title="Start the video: YaSM data model and document templates">Start the video: The YaSM data model</a></b></span></figcaption></figure>

			<p>Watch the video:</p>
			<ul style="list-style-image: URL('/wiki/en/img/yasm-wiki/icon-video-camera.png');padding-left: 15px;">
			<li><a href="https://yasm.com/en/videos/yasm-data-model" title="Start the video: YaSM data model and document templates">The YaSM data model and document templates</a> (5:43 min.)</li></ul>
			<br style="clear:both;"/></html>

	== Notes ==		== Notes ==
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	<a itemprop="item" href="https://yasm.com/wiki/en/index.php/YaSM_Data_Model#The_YaSM_data_object_model">		<a itemprop="item" href="https://yasm.com/wiki/en/index.php/YaSM_Data_Model#The_YaSM_data_object_model">
	<span itemprop="name">YaSM data object model</span></a>		<span itemprop="name">The YaSM data object model</span></a>
	<meta itemprop="position" content="1" /></span> ›		<meta itemprop="position" content="1" /></span> ›
	<span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem">		<span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem">
	<a itemprop="item" href="https://yasm.com/wiki/en/index.php/YaSM_Data_Model#~~Free_download:_The_complete_YaSM_data_model~~">		<a itemprop="item" href="https://yasm.com/wiki/en/index.php/YaSM_Data_Model#Video">
	<span itemprop="name">~~Download~~</span></a>		<span itemprop="name">Video</span></a>
	<meta itemprop="position" content="2" /></span> ›		<meta itemprop="position" content="2" /></span> ›
	<span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem">		<span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem">
	<a itemprop="item" href="https://yasm.com/wiki/en/index.php/~~YaSM_Glossary~~">		<a itemprop="item" href="https://yasm.com/wiki/en/index.php/YaSM_Data_Model#Free_download:_The_complete_YaSM_data_model">
	<span itemprop="name">~~YaSM glossary~~</span></a>		<span itemprop="name">Free download</span></a>
	<meta itemprop="position" content="3" /></span>		<meta itemprop="position" content="3" /></span>
	</span>		</span>
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			<link itemprop="image" href="https://yasm.com/en/content/videos/yasm-data-model/yasm-service-management-data-model.jpg" />
	<link itemprop="isPartOf" href="https://yasm.com/wiki/en/index.php/YaSM_Glossary" />		<link itemprop="isPartOf" href="https://yasm.com/wiki/en/index.php/YaSM_Glossary" />
	<meta itemprop="significantLinks" content="https://yasm.com/en/products/yasm-process-map" />		<meta itemprop="significantLinks" content="https://yasm.com/en/products/yasm-process-map" />

Andrea at 15:38, 30 December 2023

2023-12-30T15:38:54Z

← Older revision		Revision as of 17:38, 30 December 2023
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	<p> </p>		<p> </p>
	<p><span id="md-itempage-description" itemprop="description">The <a href="https://yasm.com/wiki/en/index.php/YaSM_Processes" title="YaSM service management processes">service management processes</a> create and use a number of documents and records ('data objects'), such as service definitions, the service portfolio, customer service agreements, and incident records. The <i>YaSM data model</i> highlights the key relationships between these data objects.</span>		<p><span id="md-itempage-description" itemprop="description">The <a href="https://yasm.com/wiki/en/index.php/YaSM_Processes" title="YaSM service management processes">service management processes</a> create and use a number of documents and records ('data objects'), such as service definitions, the service portfolio, customer service agreements, and incident records. The <i>YaSM data model</i> highlights the key relationships between these data objects.</span>
	<p><b>Back to:</b> <a href="https://yasm.com/wiki/en/index.php/~~YaSM Glossary~~" title="YaSM glossary terms and definitions.">YaSM glossary terms and definitions</a>		<p><b>Back to:</b> <a href="https://yasm.com/wiki/en/index.php/YaSM_Glossary" title="YaSM glossary terms and definitions.">YaSM glossary terms and definitions</a>

	<p> </p>		<p> </p>

Andrea at 11:33, 17 April 2021

2021-04-17T11:33:35Z

← Older revision		Revision as of 13:33, 17 April 2021
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	<html><div class="floatright"><div class="noresize"><map name="ImageMap_yasm-wiki-share"><area href="https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fyasm.com%2Fwiki%2Fen%2Findex.php%2FYaSM_Data_Model&hl=en_US&source=YaSM%20Wiki" class="plainlinks" rel="nofollow" shape="rect" coords="55,0,99,36" alt="share this page on LinkedIn" title="share this page on LinkedIn"/><area href="https://twitter.com/intent/tweet?url=https%3A%2F%2Fyasm.com%2Fwiki%2Fen%2Findex.php%2FYaSM_Data_Model&text=%23YaSMwiki%20%7C%20The%20complete%20YaSM%20service%20management%20data%20model%20-%20Free%20download%0A%E2%96%BA&lang=en&via=yasmcom" class="plainlinks" rel="nofollow" shape="rect" coords="97,0,140,36" alt="share this page on Twitter" title="share this page on Twitter"/></map><img alt="share this page" src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-share.png" width="140" height="36" usemap="#ImageMap_yasm-wiki-share"/></div></div><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/YaSM-Datenmodell"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="140" height="36" style="float:~~left~~;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/>		<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/YaSM-Datenmodell"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="140" height="36" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/>
	<p> </p>		<p> </p>
	<p><span id="md-itempage-description" itemprop="description">The <a href="https://yasm.com/wiki/en/index.php/YaSM_Processes" title="YaSM service management processes">service management processes</a> create and use a number of documents and records ('data objects'), such as service definitions, the service portfolio, customer service agreements, and incident records. The <i>YaSM data model</i> highlights the key relationships between these data objects.</span>		<p><span id="md-itempage-description" itemprop="description">The <a href="https://yasm.com/wiki/en/index.php/YaSM_Processes" title="YaSM service management processes">service management processes</a> create and use a number of documents and records ('data objects'), such as service definitions, the service portfolio, customer service agreements, and incident records. The <i>YaSM data model</i> highlights the key relationships between these data objects.</span>
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	<p> </p>		<p> </p>

	<a href="https://yasm.com/en/videos/yasm-data-model" ><img src="https://yasm.com/en/content/videos/yasm-data-model/yasm-service-management-data-model.jpg" width="422" height="238" class="thumbimage" alt="Video: YaSM data model and document templates" title="Start the video: YaSM data model" style="display: block; float: left; margin-left: ~~10px~~; margin-bottom: 10px; margin-right: 20px" /></a>		<a href="https://yasm.com/en/videos/yasm-data-model"><img src="https://yasm.com/en/content/videos/yasm-data-model/yasm-service-management-data-model.jpg" width="422" height="238" class="thumbimage" alt="Video: YaSM data model and document templates" title="Start the video: YaSM data model" style="display: block; float: left; margin-left: 0px; margin-bottom: 10px; margin-right: 20px" /></a>
	<p style="margin-top: 0;">Watch the video: "<a href="https://yasm.com/en/videos/yasm-data-model">The YaSM data model and document templates</a>" (5:43 min.)		<p style="word-wrap:normal; margin-top: 0;">Watch the video: "<a href="https://yasm.com/en/videos/yasm-data-model">The YaSM data model and document templates</a>" (5:43 min.)
	<br style="clear:both;"/><p></html>		<br style="clear:both;"/><p></html>

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	<a href="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" title="YaSM data model" itemprop="contentUrl">		<a href="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" title="YaSM data model" itemprop="contentUrl">
	<meta itemprop="caption" content="The YaSM service management data model." />		<meta itemprop="caption" content="The YaSM service management data model." />
	<meta itemprop="width" content="~~820~~" />		<meta itemprop="width" content="1200" />
	<meta itemprop="height" content="~~688~~" />		<meta itemprop="height" content="900" />
			<meta itemprop="dateModified" content="2021-04-17" />
			<meta itemprop="datePublished" content="2014-06-07" />
			<span itemprop="thumbnail" itemscope itemtype="https://schema.org/ImageObject">
			<meta itemprop="url" content="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model-thumb.jpg" />
			<meta itemprop="width" content="480" />
			<meta itemprop="height" content="360" />
			<meta itemprop="dateModified" content="2021-04-17" />
			<meta itemprop="datePublished" content="2014-06-13" />
			</span>
			<span itemprop="thumbnail" itemscope itemtype="https://schema.org/ImageObject">
			<meta itemprop="url" content="https://yasm.com/wiki/en/img/yasm-terms/16x9/Yasm-data-model.jpg" />
			<meta itemprop="width" content="1200" />
			<meta itemprop="height" content="675" />
			<meta itemprop="datePublished" content="2021-04-17" />
			</span>
	<meta itemprop="keywords" content="service management data model" />		<meta itemprop="keywords" content="service management data model" />
	<meta itemprop="keywords" content="yasm data model" />		<meta itemprop="keywords" content="yasm data model" />
	<meta itemprop="keywords" content="yasm data object model" />		<meta itemprop="keywords" content="yasm data object model" />
	<img itemprop="thumbnailUrl" style="margin:5px 0px ~~30px 30px~~; float:right;" src="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model-thumb.jpg" width="400" height="~~338~~" title="YaSM data model" alt="YaSM service management data model." /></a></div>		<img itemprop="thumbnailUrl" style="margin:5px 0px 20px 20px; float:right;" src="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model-thumb.jpg" width="400" height="300" title="YaSM data model" alt="YaSM service management data model." /></a></div>

	<p>The service management process model (the <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM process model - the YaSM Process Map">YaSM® Process Map</a>) includes the YaSM data object model.</p>		<p style="word-wrap:normal;">The service management process model (the <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM process model - the YaSM Process Map">YaSM® Process Map</a>) includes the YaSM data object model.</p>
	<p>That diagram is not a complete data model as known from software engineering. Rather, it is meant to provide an overview of the key relationships between the YaSM terms and to facilitate an understanding of each object's relevance within the YaSM ~~framework~~.</html><br style="clear:both;"/>		<p>That diagram is not a complete data model as known from software engineering. Rather, it is meant to provide an overview of the key relationships between the YaSM terms and to facilitate an understanding of each object's relevance within the YaSM service management model.</html><br style="clear:both;"/>

	==<span id="download">Free ~~Download~~: The complete YaSM data model</span>==		==<span id="download">Free download: The complete YaSM data model</span>==

	<html><p>The figure (see <a href="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" title="Yasm-data-model.jpg">enlarged view</a>) on this page shows a small part of the data model.</p>		<html><p>The figure (see <a href="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" title="Yasm-data-model.jpg">enlarged view</a>) on this page shows a small part of the data model.</p>
	<p>You can also download the <a href="https://yasm.com/wiki/en/img/pdf/YaSM-Data-Object-Model.pdf" title="Download: The YaSM service management data model (.PDF)">full YaSM data object model in PDF format</a> - the diagram is very large but it contains vector graphics so you can zoom in on the details.</html>		<p>You can also download the <a href="https://yasm.com/wiki/en/img/pdf/YaSM-Data-Object-Model.pdf" title="Download: The YaSM service management data model (.PDF)">full YaSM data object model in PDF format</a> - the diagram is very large but it contains vector graphics so you can zoom in on the details.</html>

	<p> </p>		<p> </p>

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	<span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem">		<span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem">
	<a itemprop="item" href="https://yasm.com/wiki/en/index.php/YaSM_Data_Model#~~yasm-data-object-model~~">		<a itemprop="item" href="https://yasm.com/wiki/en/index.php/YaSM_Data_Model#The_YaSM_data_object_model">
	<span itemprop="name">YaSM data object model</span></a>		<span itemprop="name">YaSM data object model</span></a>
	<meta itemprop="position" content="1" /></span> ›		<meta itemprop="position" content="1" /></span> ›
	<span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem">		<span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem">
	<a itemprop="item" href="https://yasm.com/wiki/en/index.php/YaSM_Data_Model#~~Download~~">		<a itemprop="item" href="https://yasm.com/wiki/en/index.php/YaSM_Data_Model#Free_download:_The_complete_YaSM_data_model">
	<span itemprop="name">Download</span></a>		<span itemprop="name">Download</span></a>
	<meta itemprop="position" content="2" /></span> ›		<meta itemprop="position" content="2" /></span> ›

Andrea at 16:11, 24 March 2020

2020-03-24T16:11:08Z

← Older revision		Revision as of 18:11, 24 March 2020
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	<p> </p>		<p> </p>

	<a href="https://yasm.com/en/videos/yasm-data-model" ><img src="https://yasm.com/en/content/videos/yasm-data-model/~~video~~-service-management-data-model.jpg" width="~~253~~" height="~~150~~" class="thumbimage" alt="Video: YaSM data model and document templates" title="Start the video: YaSM data model" style="display: block; float: left; margin-left: 10px; margin-bottom: 10px; margin-right: ~~30px~~" /></a>		<a href="https://yasm.com/en/videos/yasm-data-model" ><img src="https://yasm.com/en/content/videos/yasm-data-model/yasm-service-management-data-model.jpg" width="422" height="238" class="thumbimage" alt="Video: YaSM data model and document templates" title="Start the video: YaSM data model" style="display: block; float: left; margin-left: 10px; margin-bottom: 10px; margin-right: 20px" /></a>
	<p style="margin-top: 0;">Watch the video: "<a href="https://yasm.com/en/videos/~~introduction~~-~~yasm~~">The YaSM data model and document templates</a>" (5:43 min.)		<p style="margin-top: 0;">Watch the video: "<a href="https://yasm.com/en/videos/yasm-data-model">The YaSM data model and document templates</a>" (5:43 min.)
	<br style="clear:both;"/><p></html>		<br style="clear:both;"/><p></html>

Andrea at 17:40, 28 March 2019

2019-03-28T17:40:51Z

← Older revision		Revision as of 19:40, 28 March 2019
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	Is based on: Data object model from the [https://yasm.com/en/products/yasm-process-map YaSM Process Map].		Is based on: Data object model from the [https://yasm.com/en/products/yasm-process-map YaSM Process Map].

	<html>By:  Stefan Kempter <a ~~rel="author"~~ href="https://~~plus~~.~~google~~.com/~~111925560448291102517~~/~~about~~"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/~~google~~.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on ~~Google+~~" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://~~plus~~.~~google~~.com/~~113316270668629760475~~/~~about~~"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/~~google~~.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on ~~Google+~~" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps		<html>By:  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://www.linkedin.com/in/andreakempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on LinkedIn" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.

	<p> </p>		<p> </p>

Andrea at 14:31, 31 May 2017

2017-05-31T14:31:40Z

← Older revision		Revision as of 16:31, 31 May 2017
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	<link href="https://plus.google.com/104150539756444616711/posts" rel="publisher" />		<link href="https://plus.google.com/104150539756444616711/posts" rel="publisher" />
	</itpmch>		</itpmch>
	<html><a href="https://yasm.com/wiki/de/index.php/YaSM-Datenmodell"><img src="https://yasm.com/wiki/en/img/yasm-wiki/~~yasm~~-~~wiki~~-~~deutsch~~.png" width="48" height="30" style="float:~~right~~;" alt="auf Deutsch" title="~~diese Seite auf Deutsch~~" /></a><br style="clear:both;"/>		<html><div class="floatright"><div class="noresize"><map name="ImageMap_yasm-wiki-share"><area href="https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fyasm.com%2Fwiki%2Fen%2Findex.php%2FYaSM_Data_Model&hl=en_US&source=YaSM%20Wiki" class="plainlinks" rel="nofollow" shape="rect" coords="55,0,99,36" alt="share this page on LinkedIn" title="share this page on LinkedIn"/><area href="https://twitter.com/intent/tweet?url=https%3A%2F%2Fyasm.com%2Fwiki%2Fen%2Findex.php%2FYaSM_Data_Model&text=%23YaSMwiki%20%7C%20The%20complete%20YaSM%20service%20management%20data%20model%20-%20Free%20download%0A%E2%96%BA&lang=en&via=yasmcom" class="plainlinks" rel="nofollow" shape="rect" coords="97,0,140,36" alt="share this page on Twitter" title="share this page on Twitter"/></map><img alt="share this page" src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-share.png" width="140" height="36" usemap="#ImageMap_yasm-wiki-share"/></div></div><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/YaSM-Datenmodell"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="140" height="36" style="float:left;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/>
	<p> </p>		<p> </p>
	<p><span id="md-itempage-description" itemprop="description">The <a href="https://yasm.com/wiki/en/index.php/YaSM_Processes" title="YaSM service management processes">service management processes</a> create and use a number of documents and records ('data objects'), such as service definitions, the service portfolio, customer service agreements, and incident records. The <i>YaSM data model</i> highlights the key relationships between these data objects.</span>		<p><span id="md-itempage-description" itemprop="description">The <a href="https://yasm.com/wiki/en/index.php/YaSM_Processes" title="YaSM service management processes">service management processes</a> create and use a number of documents and records ('data objects'), such as service definitions, the service portfolio, customer service agreements, and incident records. The <i>YaSM data model</i> highlights the key relationships between these data objects.</span>
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	<a href="https://yasm.com/en/videos/yasm-data-model" ><img src="https://yasm.com/en/content/videos/yasm-data-model/video-service-management-data-model.jpg" width="253" height="150" class="thumbimage" alt="Video: YaSM data model and document templates" title="Start the video: YaSM data model" style="display: block; float: left; margin-left: 10px; margin-bottom: 10px; margin-right: 30px" /></a>		<a href="https://yasm.com/en/videos/yasm-data-model" ><img src="https://yasm.com/en/content/videos/yasm-data-model/video-service-management-data-model.jpg" width="253" height="150" class="thumbimage" alt="Video: YaSM data model and document templates" title="Start the video: YaSM data model" style="display: block; float: left; margin-left: 10px; margin-bottom: 10px; margin-right: 30px" /></a>
	<p style="margin-top: 0;">Watch the video: "<a href="https://yasm.com/en/videos/introduction-yasm">The YaSM data model and document templates</a>" ~~[Duration:~~ 5:43 min.]		<p style="margin-top: 0;">Watch the video: "<a href="https://yasm.com/en/videos/introduction-yasm">The YaSM data model and document templates</a>" (5:43 min.)
	<br style="clear:both;"/><p></html>		<br style="clear:both;"/><p></html>

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	<p><small>		<p><small>
	<span ~~itemscope~~="itemscope" itemtype="http://~~data-vocabulary~~.org/~~Breadcrumb~~">		<span id="md-webpage-breadcrumb" itemprop="breadcrumb" itemscope itemtype="http://schema.org/BreadcrumbList">
	~~<a href="https://yasm.com/wiki/en/index.php/YaSM_Data_Model" itemprop="url">~~<span itemprop="~~title">YaSM data model</span></a> ›~~		<span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem">
	~~</span>~~		<a itemprop="item" href="https://yasm.com/wiki/en/index.php/YaSM_Data_Model#yasm-data-object-model">
	~~<span itemscope=~~"itemscope" itemtype="http://~~data-vocabulary~~.org/~~Breadcrumb~~">		<span itemprop="name">YaSM data object model</span></a>
	<a href="https://yasm.com/wiki/en/index.php/YaSM_Data_Model#yasm-data-object-model~~" itemprop="url~~"><span itemprop="~~title~~">YaSM data object model</span></a> ›		<meta itemprop="position" content="1" /></span> ›
	</span>		<span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem">
	<span ~~itemscope~~="itemscope" itemtype="http://~~data-vocabulary~~.org/~~Breadcrumb~~">		<a itemprop="item" href="https://yasm.com/wiki/en/index.php/YaSM_Data_Model#Download">
	<a href="https://yasm.com/wiki/en/index.php/YaSM_Data_Model#Download~~" itemprop="url~~"><span itemprop="~~title~~">Download</span></a> ›		<span itemprop="name">Download</span></a>
	</span>		<meta itemprop="position" content="2" /></span> ›
	<span ~~itemscope~~="itemscope" itemtype="http://~~data-vocabulary~~.org/~~Breadcrumb~~">		<span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem">
	<a href="https://yasm.com/wiki/en/index.php/YaSM_Glossary~~" itemprop="url~~"><span itemprop="~~title~~">YaSM glossary</span></a>		<a itemprop="item" href="https://yasm.com/wiki/en/index.php/YaSM_Glossary">
			<span itemprop="name">YaSM glossary</span></a>
			<meta itemprop="position" content="3" /></span>
	</span>		</span>
	</small></p>		</small></p>

Andrea at 17:34, 2 October 2016

2016-10-02T17:34:48Z

Show changes

Andrea at 15:51, 18 February 2015

2015-02-18T15:51:43Z

← Older revision		Revision as of 17:51, 18 February 2015
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	<a href="https://yasm.com/wiki/de/index.php/YaSM-Datenmodell"><img src="https://yasm.com/wiki/en/img/yasm-wiki/yasm-wiki-deutsch.png" width="48" height="30" style="float:right;" alt="auf Deutsch" title="diese Seite auf Deutsch" /></a><br style="clear:both;"/>		<a href="https://yasm.com/wiki/de/index.php/YaSM-Datenmodell"><img src="https://yasm.com/wiki/en/img/yasm-wiki/yasm-wiki-deutsch.png" width="48" height="30" style="float:right;" alt="auf Deutsch" title="diese Seite auf Deutsch" /></a><br style="clear:both;"/>
	<p> </p>		<p> </p>
	<p><span itemprop="description">The <span itemprop="name Headline">YaSM data model</span> presents the key relationships between the YaSM data objects - the various documents and records which are produced by the <a href="https://yasm.com/wiki/en/index.php/~~YaSM%20Processes~~" title="YaSM service management processes">YaSM processes</a>.</span>		<p><span itemprop="description">The <span itemprop="name Headline">YaSM data model</span> presents the key relationships between the YaSM data objects - the various documents and records which are produced by the <a href="https://yasm.com/wiki/en/index.php/YaSM_Processes" title="YaSM service management processes">YaSM processes</a>.</span>
	<p><b>Back to:</b> <a href="https://yasm.com/wiki/en/index.php/YaSM Glossary" title="YaSM glossary terms and definitions.">YaSM glossary terms and definitions</a><p></html>		<p><b>Back to:</b> <a href="https://yasm.com/wiki/en/index.php/YaSM Glossary" title="YaSM glossary terms and definitions.">YaSM glossary terms and definitions</a><p></html>

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	<td>Link to this page:</td>		<td>Link to this page:</td>
	<td><a itemprop="url" href="https://yasm.com/wiki/en/index.php/~~YaSM%20Data%20Model~~">https://yasm.com/wiki/en/index.php/YaSM_Data_Model</a></td>		<td><a itemprop="url" href="https://yasm.com/wiki/en/index.php/YaSM_Data_Model">https://yasm.com/wiki/en/index.php/YaSM_Data_Model</a></td>
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	<p><small>		<p><small>
	<span itemscope="itemscope" itemtype="http://data-vocabulary.org/Breadcrumb">		<span itemscope="itemscope" itemtype="http://data-vocabulary.org/Breadcrumb">
	<a href="https://yasm.com/wiki/en/index.php/~~YaSM%20Data%20Model~~" itemprop="url"><span itemprop="title">YaSM data model</span></a> ›		<a href="https://yasm.com/wiki/en/index.php/YaSM_Data_Model" itemprop="url"><span itemprop="title">YaSM data model</span></a> ›
	</span>		</span>
	<span itemscope="itemscope" itemtype="http://data-vocabulary.org/Breadcrumb">		<span itemscope="itemscope" itemtype="http://data-vocabulary.org/Breadcrumb">
	<a href="https://yasm.com/wiki/en/index.php/~~YaSM%20Data%20Model~~#yasm-data-object-model" itemprop="url"><span itemprop="title">YaSM data object model</span></a> ›		<a href="https://yasm.com/wiki/en/index.php/YaSM_Data_Model#yasm-data-object-model" itemprop="url"><span itemprop="title">YaSM data object model</span></a> ›
	</span>		</span>
	<span itemscope="itemscope" itemtype="http://data-vocabulary.org/Breadcrumb">		<span itemscope="itemscope" itemtype="http://data-vocabulary.org/Breadcrumb">
	<a href="https://yasm.com/wiki/en/index.php/~~YaSM%20Data%20Model~~#Download" itemprop="url"><span itemprop="title">Download</span></a> ›		<a href="https://yasm.com/wiki/en/index.php/YaSM_Data_Model#Download" itemprop="url"><span itemprop="title">Download</span></a> ›
	</span>		</span>
	<span itemscope="itemscope" itemtype="http://data-vocabulary.org/Breadcrumb">		<span itemscope="itemscope" itemtype="http://data-vocabulary.org/Breadcrumb">
	<a href="https://yasm.com/wiki/en/index.php/~~YaSM%20Glossary~~" itemprop="url"><span itemprop="title">YaSM glossary terms and definitions</span></a>		<a href="https://yasm.com/wiki/en/index.php/YaSM_Glossary" itemprop="url"><span itemprop="title">YaSM glossary terms and definitions</span></a>
	</span>		</span>
	</small></p>		</small></p>

Andrea at 10:03, 7 June 2014

2014-06-07T10:03:04Z

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<itpmch><title>YaSM Data Model | YaSM Service Management Wiki</title>
<meta name="keywords" content="yasm data model, yasm data object model, yasm data" />
<meta name="description" content="The YaSM data model highlights the relationships between the YaSM data objects." />
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<a href="https://yasm.com/wiki/de/index.php/YaSM-Datenmodell"><img src="https://yasm.com/wiki/en/img/yasm-wiki/yasm-wiki-deutsch.png" width="48" height="30" style="float:right;" alt="auf Deutsch" title="diese Seite auf Deutsch" /></a> 
 
The YaSM data model presents the key relationships between the YaSM data objects - the various documents and records which are produced by the <a href="https://yasm.com/wiki/en/index.php/YaSM%20Processes" title="YaSM service management processes">YaSM processes</a>.
Back to: <a href="https://yasm.com/wiki/en/index.php/YaSM Glossary" title="YaSM glossary terms and definitions.">YaSM glossary terms and definitions</a></html>

 

==The YaSM data object model==

 

<html><div style="min-width:400px;"><div itemscope itemtype="https://schema.org/ImageObject" class="thumb tright" style="width:400px;"><a href="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" title="YaSM data model" itemprop="contentUrl"><img itemprop="thumbnailUrl" style="margin:0px 0px 10px 0px;" src="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model-thumb.jpg" width="400" height="338" title="Fig. 1: YaSM data model | Enlarged view." alt="Fig. 1: YaSM data model." /></a><div class="thumbcaption">Figure 1: YaSM data model. [<a href="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" title="Fig. 1: YaSM data model. | Enlarged view.">→ Enlarged view</a>]    [<a href="https://yasm.com/wiki/en/img/pdf/YaSM-Data-Object-Model.pdf">→ Download the full YaSM data object model in PDF format</a>]</div></div></div>

The <a itemprop="significantLinks" href="https://yasm.com/en/products/yasm-process-map" title="YaSM process model - the YaSM Process Map">YaSM process model (the "YaSM® Process Map")</a> includes the YaSM data object model. That diagram is not a complete data model as known from software engineering. Rather, it is meant to provide an overview of the key relationships between the YaSM terms and to facilitate an understanding of each object's relevance within the YaSM framework.</html>

 

===Download===

<html>The figure on the right shows a small part of the data model. You can also download the <a href="https://yasm.com/wiki/en/img/pdf/YaSM-Data-Object-Model.pdf">full YaSM data object model in PDF format</a> (the diagram is very large but it contains vector graphics so you can zoom in on the details).</html>

 

==[ Infobox ]==

<html><table class="wikitable">
<tr>
<td>Link to this page:</td>
<td><a itemprop="url" href="https://yasm.com/wiki/en/index.php/YaSM%20Data%20Model">https://yasm.com/wiki/en/index.php/YaSM_Data_Model</a></td>
</tr>
<tr>
<td>Languages:</td>
<td>English | <a itemprop="citation" class="external TEXT" href="https://yasm.com/wiki/de/index.php/YaSM-Datenmodell" title="YaSM-Datenmodell">Deutsch</a></td>
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<tr>
<td>Image:</td>
<td style="vertical-align:top"><a itemprop="primaryImageOfPage" href="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" title="YaSM data object model'">YaSM data model (.JPG)</a></td>
</tr>
<tr>
<td>Is based on:</td>
<td style="vertical-align:top">Data object model from the <a itemprop="isBasedOnUrl" href="https://yasm.com/en/products/yasm-process-map" title="Data object model from the YaSM Process Map" class="external text">YaSM Process Map</a></td>
</tr>
<tr>
<td>Author | Contributor:</td>
<td>Stefan Kempter <a rel="author" href="https://plus.google.com/111925560448291102517"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/google.jpg" width="16" height="16" title="By: Stefan Kempter | Profile on Google+" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>   and Andrea Kempter <a href="https://plus.google.com/113316270668629760475"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/google.jpg" width="16" height="16" title="By: Andrea Kempter | Profile on Google+" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>   -   IT Process Maps.</td>
</tr>
</table>


<a href="https://yasm.com/wiki/en/index.php/YaSM%20Data%20Model" itemprop="url">YaSM data model</a> ›


<a href="https://yasm.com/wiki/en/index.php/YaSM%20Data%20Model#yasm-data-object-model" itemprop="url">YaSM data object model</a> ›


<a href="https://yasm.com/wiki/en/index.php/YaSM%20Data%20Model#Download" itemprop="url">Download</a> ›


<a href="https://yasm.com/wiki/en/index.php/YaSM%20Glossary" itemprop="url">YaSM glossary terms and definitions</a>


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[[Category:YaSM term (data object)]]