YaSM RACI Matrix - Revision history

Andrea at 15:29, 3 June 2025

2025-06-03T15:29:18Z

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Andrea at 10:32, 18 October 2024

2024-10-18T10:32:58Z

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Andrea at 12:18, 10 June 2024

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Andrea at 15:48, 30 December 2023

2023-12-30T15:48:28Z

← Older revision		Revision as of 17:48, 30 December 2023
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Andrea at 16:15, 17 January 2021

2021-01-17T16:15:38Z

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Andrea at 17:41, 28 March 2019

2019-03-28T17:41:45Z

← Older revision		Revision as of 19:41, 28 March 2019
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	Is based on: RACI matrix included in the [https://yasm.com/en/products/yasm-process-map YaSM Process Map].		Is based on: RACI matrix included in the [https://yasm.com/en/products/yasm-process-map YaSM Process Map].

	<html>By:  Stefan Kempter <a ~~rel="author"~~ href="https://~~plus~~.~~google~~.com/~~111925560448291102517~~/~~about~~"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/~~google~~.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on ~~Google+~~" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://~~plus~~.~~google~~.com/~~113316270668629760475~~/~~about~~"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/~~google~~.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on ~~Google+~~" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.		<html>By:  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://www.linkedin.com/in/andreakempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on LinkedIn" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.

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Andrea at 11:26, 26 January 2019

2019-01-26T11:26:18Z

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Andrea at 09:21, 11 October 2018

2018-10-11T09:21:21Z

Andrea at 14:34, 31 May 2017

2017-05-31T14:34:35Z

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	<p><small>		<p><small>
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Andrea at 08:27, 3 October 2016

2016-10-03T08:27:51Z

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← Older revision		Revision as of 11:21, 11 October 2018
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	<p> </p>		<p> </p>

	<p><span id="md-itempage-description" itemprop="description">The YaSM RACI matrix, also known as "RACI model" or "responsibility matrix", provides a summary of the participation by the various YaSM roles in the service management processes.</span></p>		<p><span id="md-itempage-description" itemprop="description">The YaSM RACI matrix, also known as "RACI model" or "responsibility matrix", provides a summary of the participation by the various YaSM roles in the <a href="https://yasm.com/wiki/en/index.php/Service_Management_Processes" title="YaSM service management processes">service management processes</a>.</span></p>

	<p><b>Back to:</b> <a href="https://yasm.com/wiki/en/index.php/YaSM_Roles" title="Definitions: YaSM service management roles">YaSM roles</a>		<p><b>Back to:</b> <a href="https://yasm.com/wiki/en/index.php/YaSM_Roles" title="Definitions: YaSM service management roles">YaSM roles</a>
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	<a href="https://yasm.com/en/videos/yasm-raci-matrix" ><img src="https://yasm.com/en/content/videos/yasm-raci-matrix/video-yasm-raci-matrix.jpg" width="253" height="150" class="thumbimage" alt="Video: The YaSM RACI matrix - How to document service management roles and responsibilities." title="Start video: The YaSM RACI matrix" style="display: block; float: left; margin-left: 10px; margin-bottom: 10px; margin-right: 20px" /></a>		<a href="https://yasm.com/en/videos/yasm-raci-matrix" ><img src="https://yasm.com/en/content/videos/yasm-raci-matrix/video-yasm-raci-matrix.jpg" width="253" height="150" class="thumbimage" alt="Video: The YaSM RACI matrix - How to document service management roles and responsibilities." title="Start video: The YaSM RACI matrix" style="display: block; float: left; margin-left: 10px; margin-bottom: 10px; margin-right: 20px" /></a>
	<p style="margin-top: 0;">The RACI matrix shows, on a single page, which <a href="https://yasm.com/wiki/en/index.php/YaSM_Roles" title="Descriptions of the YaSM service management roles">YaSM roles</a> are accountable for whole <a href="https://yasm.com/wiki/en/index.php/~~YaSM_Processes~~" title="Definitions of the YaSM service management processes">YaSM processes</a> or are responsible for carrying out activities in the processes. In this short video Stefan Kempter explains the basic elements of a RACI matrix and introduces the RACI matrix that comes with the <a class="external text" href="https://yasm.com/en/products/yasm-process-map" title="The YaSM Process Map: Product page">YaSM process model</a>, including examples of how the matrix supports your service management initiative.</p>		<p style="margin-top: 0;">The RACI matrix shows, on a single page, which <a href="https://yasm.com/wiki/en/index.php/YaSM_Roles" title="Descriptions of the YaSM service management roles">YaSM roles</a> are accountable for whole <a href="https://yasm.com/wiki/en/index.php/Service_Management_Processes" title="Definitions of the YaSM service management processes">YaSM processes</a> or are responsible for carrying out activities in the processes. In this short video Stefan Kempter explains the basic elements of a RACI matrix and introduces the RACI matrix that comes with the <a class="external text" href="https://yasm.com/en/products/yasm-process-map" title="The YaSM Process Map: Product page">YaSM process model</a>, including examples of how the matrix supports your service management initiative.</p>
	<p>Watch the video: "<a href="https://yasm.com/en/videos/yasm-raci-matrix" title="Start video: The YaSM RACI matrix">The YaSM RACI matrix</a>" [duration: 4:42 min.]		<p>Watch the video: "<a href="https://yasm.com/en/videos/yasm-raci-matrix" title="Start video: The YaSM RACI matrix">The YaSM RACI matrix</a>" [duration: 4:42 min.]
	<br style="clear:both;"/></html>		<br style="clear:both;"/></html>
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	<p>It is especially useful in clarifying <a href="https://yasm.com/wiki/en/index.php/YaSM_Roles" title="Service management roles"> roles and responsibilities</a> in cross-functional processes.</p>		<p>It is especially useful in clarifying <a href="https://yasm.com/wiki/en/index.php/YaSM_Roles" title="Service management roles"> roles and responsibilities</a> in cross-functional processes.</p>

	<p>RACI matrices typically contain a vertical axis (left-hand column) with processes, and a horizontal axis (top row) with roles - as illustrated on the right.		<p>RACI matrices typically contain a vertical axis (left-hand column) with processes, and a horizontal axis (top row) with roles - as illustrated on the right.</html>
	<~~br style="clear:both~~;~~"/>~~</~~html~~>		<p> </p>

	==<span id="raci-key-responsibilities">RACI key responsibilities</span>==		==<span id="raci-key-responsibilities">RACI key responsibilities</span>==