YaSM Roles - Revision history

Andrea at 14:33, 3 June 2025

2025-06-03T14:33:55Z

← Older revision		Revision as of 16:33, 3 June 2025
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	<meta name="keywords" content="yasm roles, service management roles, yasm responsibilities, yasm roles and responsibilities, service management responsibilities, service management boards" />		<meta name="keywords" content="yasm roles, service management roles, yasm responsibilities, yasm roles and responsibilities, service management responsibilities, service management boards" />
	<meta name="description" content="Roles are used in service management to illustrate the responsibilities for whole processes or single process activities. This page contains the complete list of roles and boards associated with service lifecycle processes and supporting processes in YaSM service management." />		<meta name="description" content="Roles are used in service management to illustrate the responsibilities for whole processes or single process activities. This page contains the complete list of roles and boards associated with service lifecycle processes and supporting processes in YaSM service management." />
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Andrea at 08:55, 18 October 2024

2024-10-18T08:55:09Z

← Older revision		Revision as of 10:55, 18 October 2024
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	<itpmch><title>Service Management Roles \| YaSM ~~Service Management~~ Wiki</title>		<itpmch><title>Service Management Roles \| YaSM Wiki</title>
	<meta name="keywords" content="yasm roles, service management roles, yasm responsibilities, yasm roles and responsibilities, service management responsibilities, service management boards" />		<meta name="keywords" content="yasm roles, service management roles, yasm responsibilities, yasm roles and responsibilities, service management responsibilities, service management boards" />
	<meta name="description" content="Roles are used in service management to illustrate the responsibilities for whole processes or single process activities. This page contains the complete list of roles and boards associated with service lifecycle processes and supporting processes in YaSM service management." />		<meta name="description" content="Roles are used in service management to illustrate the responsibilities for whole processes or single process activities. This page contains the complete list of roles and boards associated with service lifecycle processes and supporting processes in YaSM service management." />
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	<link href="https://plus.google.com/104150539756444616711/posts" rel="publisher" />		<link href="https://plus.google.com/104150539756444616711/posts" rel="publisher" />
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	<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/YaSM-Rollen"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="~~140~~" height="36" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/></html>		<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/YaSM-Rollen"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="210" height="54" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/></html>
	~~<p> </p~~>

	<html><div ~~style="float:right; margin-top:2em;"><div id~~="https://yasm.com/wiki/en/img/yasm-roles/Service-management-roles-index.jpg" itemscope itemtype="https://schema.org/ImageObject">		<html><div itemid="https://yasm.com/wiki/en/img/yasm-roles/Service-management-roles-index.jpg" itemscope itemtype="https://schema.org/ImageObject">
	~~<a href="https://yasm.com/wiki/en/img/yasm-roles/Service-management-roles-index.jpg" title="Service management roles: Index" itemprop="contentUrl~~">
	<meta itemprop="caption" content="Service-Management-Rollen: Index." />		<meta itemprop="caption" content="Service-Management-Rollen: Index." />
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	<meta itemprop="keywords" content="service management roles" />		<meta itemprop="keywords" content="service management roles" />
	<meta itemprop="keywords" content="service management responsibilities" />		<meta itemprop="keywords" content="service management responsibilities" />
	<~~img itemprop~~="~~contentUrl~~" ~~style~~="~~margin~~:~~0px 0px 15px 20px; float~~:~~right;~~" srcset="https://yasm.com/wiki/en/img/yasm-roles/480px/Service-management-roles-index.jpg 480w, https://yasm.com/wiki/en/img/yasm-roles/Service-management-roles-index.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-roles/Service-management-roles-index.jpg" width="480" height="630" ~~title~~="~~Service management roles: Index~~" alt="Service management roles: Index of roles and responsibilities for the service lifecycle processes and supporting processes in the YaSM service management model." /></a><~~br style="clear:both;"/>~~		<figure class="mw-halign-right" typeof="mw:File/Thumb"><a href="https://yasm.com/wiki/en/img/yasm-roles/Service-management-roles-index.jpg" title="Service management roles: Index" itemprop="contentUrl"><img srcset="https://yasm.com/wiki/en/img/yasm-roles/480px/Service-management-roles-index.jpg 480w, https://yasm.com/wiki/en/img/yasm-roles/Service-management-roles-index.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-roles/Service-management-roles-index.jpg" fetchpriority="high" decoding="async" width="480" height="630" class="mw-file-element" alt="Service management roles: Index of roles and responsibilities for the service lifecycle processes and supporting processes in the YaSM service management model." /></a><figcaption><span style="font-variant:small-caps;"><b>Fig. 1: <a href="https://yasm.com/wiki/en/img/yasm-roles/Service-management-roles-index.jpg" title="Service management roles: Index">Service management roles: Index</a></b></span></figcaption></figure></div></html>
	~~<div class="thumbcaption" style="margin:0px 0px 20px 20px;"><span itemprop="caption"~~><span style="font-variant:small-caps;"><b>Fig. 1: <a href="https://yasm.com/wiki/en/img/yasm-roles/Service-management-roles-index.jpg" title="Service management roles: Index">Service management roles: Index</a></b></span></~~span></div~~></~~div~~></div></html>
	~~<p> </p~~>

	<span style="~~margin-top: 0;~~ word-wrap:normal;"><span id="md-webpage-description" itemprop="description">Roles~~ ~~are~~ ~~used~~ ~~in~~ ~~[[Service Management\|service management]] to illustrate the responsibilities for whole processes or single process activities. This page contains the complete list of [[#Roles_associated_with_service_lifecycle_processes\|~~roles and boards~~ associated with service lifecycle processes]] and [[#Roles_associated_with_supporting_processes\|with supporting processes]] in YaSM ~~service management~~.</span></span>		<span style="word-wrap:normal;"><span id="md-webpage-description" itemprop="description">Roles are used in [[Service Management\|service management]] to illustrate the responsibilities for whole processes or single process activities.<br/><br/>This page contains the complete list of <b><span style="color:#465674;">service management roles and boards</span></b> [[#Roles_associated_with_service_lifecycle_processes\|associated with service lifecycle processes]] and [[#Roles_associated_with_supporting_processes\|with supporting processes]] in YaSM.</span></span>

	There's another page on the [[YaSM_RACI_Matrix\|YaSM RACI matrix]] where you can download the complete responsibility assignment matrix in PDF format.		There's another page on the [[YaSM_RACI_Matrix\|YaSM RACI matrix]] where you can download the complete responsibility assignment matrix in PDF format.
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	<i>Note: Throughout this wiki, "he" is used as a reference to an indefinite person, meaning "she" or "he".</i>		<i>Note: Throughout this wiki, "he" is used as a reference to an indefinite person, meaning "she" or "he".</i>
			<p> </p>

	==Roles associated with service lifecycle processes==		==Roles associated with service lifecycle processes==
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	<html><div itemid="https://yasm.com/wiki/en/img/yasm-roles/Yasm-roles.jpg" itemscope itemtype="https://schema.org/ImageObject">		<html><div itemid="https://yasm.com/wiki/en/img/yasm-roles/Yasm-roles.jpg" itemscope itemtype="https://schema.org/ImageObject">
	~~<a href="https://yasm.com/wiki/en/img/yasm-roles/Yasm-roles.jpg" title="YaSM service management roles" itemprop="contentUrl">~~
	<meta itemprop="caption" content="Service management roles and responsibilities in YaSM." />		<meta itemprop="caption" content="Service management roles and responsibilities in YaSM." />
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	<meta itemprop="datePublished" content="2014-05-15" />		<meta itemprop="datePublished" content="2014-05-15" />
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	<meta itemprop="keywords" content="yasm roles" />		<meta itemprop="keywords" content="yasm roles" />
	<img itemprop="~~thumbnailUrl~~" ~~style~~="~~display~~: ~~block; float~~: ~~left; margin~~-~~left~~: ~~10px; margin~~-~~right: 15px;~~" src="https://yasm.com/wiki/en/img/yasm-roles/Yasm-roles~~-thumb~~.jpg" width="~~320~~" height="~~240~~" ~~title~~="~~YaSM service management roles~~" alt="Descriptions of the service management roles and responsibilities in YaSM." /></a><~~/div~~>		<figure class="mw-halign-left" typeof="mw:File/Thumb"><a href="https://yasm.com/wiki/en/img/yasm-roles/Yasm-roles.jpg" title="YaSM service management roles" itemprop="contentUrl"><img srcset="https://yasm.com/wiki/de/img/yasm-rollen/400px/Yasm-rollen.jpg 400w, https://yasm.com/wiki/en/img/yasm-roles/Yasm-roles-thumb.jpg 480w, https://yasm.com/wiki/en/img/yasm-roles/Yasm-roles.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-roles/Yasm-roles.jpg" decoding="async" width="400" height="300" class="mw-file-element" alt="Descriptions of the service management roles and responsibilities in YaSM." /></a><figcaption><span style="font-variant:small-caps;">YaSM service management roles</span></figcaption></figure></div>
	<p style="~~margin~~-~~top~~: ~~0; word~~-~~wrap:normal~~;">~~Is based on:~~ YaSM service management ~~role definitions from the from the~~ <~~a href="https:~~//~~yasm.com/en/products/yasm-process-map" title="YaSM Process Map"~~>~~YaSM Process Map~~</a>.</~~html~~>

	<~~html~~>By:~~  Stefan Kempter ~~<a href="https://~~www.linkedin~~.com~~/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki~~/en/~~img~~/yasm-~~wiki/bookmarking/linkedin.jpg" width="16" height="16~~" title="~~By: Stefan Kempter \| Profile on LinkedIn" alt="Author: Stefan Kempter, IT~~ Process ~~Maps GbR~~" /></a>~~  and  Andrea Kempter <a href="https://www.linkedin.com/in/andreakempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin~~.~~jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on LinkedIn" alt="Contributor: Andrea Kempter, IT Process Maps GbR" />~~</a>~~, IT Process Maps.~~		<p>Is based on: YaSM service management role definitions from the from the <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM Process Map">YaSM Process Map</a>.</p>

			<p>By:  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://www.linkedin.com/in/andreakempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on LinkedIn" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.</p>
			<br style="clear:both;"/>
	<p> </p>		<p> </p>
	~~<p> </p><br style="clear:both;"/>~~

	<p><small>		<p><small>

Andrea at 15:47, 30 December 2023

2023-12-30T15:47:45Z

← Older revision		Revision as of 17:47, 30 December 2023
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	<meta property="og:description" content="Roles are used in service management to illustrate the responsibilities for whole processes or single process activities. This page contains the complete list of service management roles and boards." />		<meta property="og:description" content="Roles are used in service management to illustrate the responsibilities for whole processes or single process activities. This page contains the complete list of service management roles and boards." />
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Andrea at 13:58, 25 November 2023

2023-11-25T13:58:44Z

← Older revision		Revision as of 15:58, 25 November 2023
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Andrea at 12:27, 11 September 2023

2023-09-11T12:27:00Z

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Andrea at 15:47, 22 December 2019

2019-12-22T15:47:26Z

Show changes

Andrea at 17:41, 28 March 2019

2019-03-28T17:41:29Z

← Older revision		Revision as of 19:41, 28 March 2019
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	Is based on: YaSM service management role definitions from the from the [https://yasm.com/en/products/yasm-process-map YaSM Process Map].		Is based on: YaSM service management role definitions from the from the [https://yasm.com/en/products/yasm-process-map YaSM Process Map].

	<html>By:  Stefan Kempter <a ~~rel="author"~~ href="https://~~plus~~.~~google~~.com/~~111925560448291102517~~/~~about~~"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/~~google~~.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on ~~Google+~~" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://~~plus~~.~~google~~.com/~~113316270668629760475~~/~~about~~"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/~~google~~.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on ~~Google+~~" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.		<html>By:  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://www.linkedin.com/in/andreakempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on LinkedIn" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.

	<p> </p>		<p> </p>

Andrea at 12:43, 22 June 2017

2017-06-22T12:43:11Z

← Older revision		Revision as of 14:43, 22 June 2017
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Andrea at 14:32, 31 May 2017

2017-05-31T14:32:58Z

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Andrea at 11:59, 15 November 2016

2016-11-15T11:59:16Z

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