YaSM and ITIL V3 - Revision history

Andrea at 15:29, 23 April 2025

2025-04-23T15:29:38Z

Andrea at 15:14, 29 July 2024

2024-07-29T15:14:46Z

Andrea at 16:22, 30 December 2023

2023-12-30T16:22:31Z

← Older revision		Revision as of 18:22, 30 December 2023
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	~~<meta name="twitter:description" content="ITIL® vs. YaSM® - a detailed cross-reference between the ITIL V3 (ITIL 2011) and YaSM service management processes.">~~
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Stefan: Renamed process: SP8: Ensure continuity; replaced the term disaster with critical event.

2023-11-12T14:50:18Z

Renamed process: SP8: Ensure continuity; replaced the term disaster with critical event.

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Andrea at 15:51, 22 November 2021

2021-11-22T15:51:32Z

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Andrea at 17:09, 26 May 2019

2019-05-26T17:09:37Z

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Andrea at 10:37, 14 April 2019

2019-04-14T10:37:47Z

← Older revision		Revision as of 12:37, 14 April 2019
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	<meta itemprop="keywords" content="ITIL 2011 YaSM" />		<meta itemprop="keywords" content="ITIL 2011 YaSM" />
	<meta itemprop="keywords" content="ITIL service lifecycle" />		<meta itemprop="keywords" content="ITIL service lifecycle" />
	<img itemprop="thumbnailUrl" style="margin:5px 0px 30px 30px; float:right;" src="https://yasm.com/wiki/en/img/yasm-frameworks/itil/16x9/yasm-and-itil-v3.jpg" width="480" height="270" title="YaSM and ITIL V3 (ITIL 2011)" alt="Comparison: ITIL V3 service lifecycle and related YaSM service management processes." /></a></div>		<img itemprop="thumbnailUrl" style="margin:5px 0px 30px 30px; float:right;" src="https://yasm.com/wiki/en/img/yasm-frameworks/itil/16x9/yasm-and-itil-v3.jpg" width="480" height="270" title="YaSM and ITIL V3 (ITIL 2011)" alt="Comparison: ITIL V3 service lifecycle and related YaSM service management processes." /></a></div></html>
	<p>YaSM<sup><small>®</small></sup> was designed to be well aligned with the ~~<a href="https://wiki.en.it-processmaps.com/index.php/Main_Page" title="~~ITIL~~® Wiki~~ \| ~~Main page">~~IT Infrastructure Library ITIL<sup><small>®</small></sup>~~</a> <a href="~~#ITIL">[1]~~</a>~~ so that users familiar with ITIL will instantly recognize the common principles.~~</html>~~		YaSM<sup><small>®</small></sup> was designed to be well aligned with the [[ITIL\|IT Infrastructure Library ITIL]]<sup><small>®</small></sup> [[#ITIL\|[1]]] so that users familiar with ITIL will instantly recognize the common principles.

	* <span id="md-webpage-description" itemprop="description">This page provides a detailed account of <span id="md-webpage-educationalUse" itemprop="educationalUse">how the YaSM service management model relates to the previous version of ITIL V3 (ITIL 2011)</span>.</span>		* <span id="md-webpage-description" itemprop="description">This page provides a detailed account of <span id="md-webpage-educationalUse" itemprop="educationalUse">how the YaSM service management model relates to the previous version of ITIL V3 (ITIL 2011)</span>.</span>
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	<html><ul><li>YaSM is an independent process model and is not officially endorsed by the owners of ITIL.</li>		<html><ul><li>YaSM is an independent process model and is not officially endorsed by the owners of ITIL.</li>
	<li>All ITIL processes in the following tables are linked to IT Process Map's "<a class="external text" href="https://wiki.en.it-processmaps.com/index.php/Main_Page">IT Process Wiki</a>", where you can find the relevant descriptions of the <a class="external text" href="https://wiki.en.it-processmaps.com/index.php/ITIL_Processes">ITIL processes ~~(ITIL 2011 edition)~~</a>.</li></ul></html>		<li>All ITIL processes in the following tables are linked to IT Process Map's "<a class="external text" href="https://wiki.en.it-processmaps.com/index.php/Main_Page">IT Process Wiki</a>", where you can find the relevant descriptions of the <a class="external text" href="https://wiki.en.it-processmaps.com/index.php/ITIL_Processes">ITIL processes</a>.</li></ul></html>
	<p> </p>		<p> </p>

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	<p> </p>		<p> </p>

	<html~~><div itemscope itemtype="https://schema.org/ImageObject">~~		<html>Is based on: The <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM Process Map">YaSM Process Map</a> - Document: "YaSM and ITIL<sup><small>®</small></sup> V3 (ITIL 2011)".</p>
	~~<a href="https://yasm.com/wiki/en/img/yasm-frameworks/Itil-vs-yasm.jpg" title="ITIL vs. YaSM service management" itemprop="contentUrl">~~
	~~<meta itemprop="caption" content="ITIL vs. YaSM. - Service management frameworks compared - the differences and similarities." />~~
	~~<meta itemprop="width" content="759" />~~
	~~<meta itemprop="height" content="450" />~~
	~~<span itemprop="thumbnail" itemscope itemtype="https://schema.org/ImageObject">~~
	~~<meta itemprop="url" content="https://yasm.com/wiki/en/img/yasm-frameworks/Itil-vs-yasm-service-management.jpg" />~~
	~~<meta itemprop="width" content="400" />~~
	~~<meta itemprop="height" content="348" />~~
	~~</span>~~
	~~<meta itemprop="keywords" content="ITIL YaSM" />~~
	~~<meta itemprop="keywords" content="ITIL vs YaSM" />~~
	~~<meta itemprop="keywords" content="ITIL YaSM comparison" />~~
	<img itemprop="thumbnailUrl" style="margin:5px 0px 30px 30px; float:right;" src="https://yasm.com/wiki/en/img/yasm-frameworks/Itil-vs-yasm-service-management.jpg" width="200" height="175" title="ITIL vs. YaSM service management" alt="ITIL V3 vs. YaSM. - Service management frameworks compared - the differences and similarities." /></a></div>
	~~<p style="margin-top: 0;"~~>Is based on: The <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM Process Map">YaSM Process Map</a> - Document: "YaSM and ITIL<sup><small>®</small></sup> V3 (ITIL 2011)".</p>

	<p>By:  Andrea Kempter <a rel="author" href="https://www.linkedin.com/in/andreakempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on LinkedIn" alt="Author: Andrea Kempter, IT Process Maps GbR" /></a>  and  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Contributor: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.<br style="clear:both;"/></div>		<p>By:  Andrea Kempter <a rel="author" href="https://www.linkedin.com/in/andreakempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Andrea Kempter \| Profile on LinkedIn" alt="Author: Andrea Kempter, IT Process Maps GbR" /></a>  and  Stefan Kempter <a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Contributor: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.<br style="clear:both;"/></div>

Andrea at 10:07, 25 March 2019

2019-03-25T10:07:00Z

← Older revision		Revision as of 12:07, 25 March 2019
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	<p><b>Comparison:</b> YaSM and the IT Infrastructure Library ITIL V3 (ITIL 2011)<sup><small>®</small></sup></p>		<p><b>Comparison:</b> YaSM and the IT Infrastructure Library ITIL V3 (ITIL 2011)<sup><small>®</small></sup></p>
	<p><b>Part of</b>: <a href="https://yasm.com/wiki/en/index.php/What_is_YaSM#yasm-other-service-management-frameworks" title="YaSM and other service management frameworks and standards">YaSM vs. other service management frameworks and standards</a></p>		<p><b>Part of</b>: <a href="https://yasm.com/wiki/en/index.php/What_is_YaSM#yasm-other-service-management-frameworks" title="YaSM and other service management frameworks and standards">YaSM vs. other service management frameworks and standards</a></p>
	~~<p> </p>~~

	<p>YaSM<sup><small>®</small></sup> was designed to be well aligned with the <a href="https://wiki.en.it-processmaps.com/index.php/Main_Page" title="ITIL® Wiki \| Main page">IT Infrastructure Library ITIL<sup><small>®</small></sup></a> <a href="#ITIL">[1]</a> so that users familiar with ITIL will instantly recognize the common principles.</html>

	* <span id="md-webpage-description" itemprop="description">This page provides a detailed account of how the YaSM service management model relates to the previous version of ITIL V3 (ITIL 2011).</span>
	* There is another page with a [[YaSM and ITIL\|detailed mapping between YaSM and the latest edition of ITIL 4]].
	~~<p> </p>~~

	~~__TOC__~~

	<p id="comparison-yasm-itil"> </p>		<p id="comparison-yasm-itil"> </p>
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	<meta itemprop="keywords" content="ITIL service lifecycle" />		<meta itemprop="keywords" content="ITIL service lifecycle" />
	<img itemprop="thumbnailUrl" style="margin:5px 0px 30px 30px; float:right;" src="https://yasm.com/wiki/en/img/yasm-frameworks/itil/16x9/yasm-and-itil-v3.jpg" width="480" height="270" title="YaSM and ITIL V3 (ITIL 2011)" alt="Comparison: ITIL V3 service lifecycle and related YaSM service management processes." /></a></div>		<img itemprop="thumbnailUrl" style="margin:5px 0px 30px 30px; float:right;" src="https://yasm.com/wiki/en/img/yasm-frameworks/itil/16x9/yasm-and-itil-v3.jpg" width="480" height="270" title="YaSM and ITIL V3 (ITIL 2011)" alt="Comparison: ITIL V3 service lifecycle and related YaSM service management processes." /></a></div>
			<p>YaSM<sup><small>®</small></sup> was designed to be well aligned with the <a href="https://wiki.en.it-processmaps.com/index.php/Main_Page" title="ITIL® Wiki \| Main page">IT Infrastructure Library ITIL<sup><small>®</small></sup></a> <a href="#ITIL">[1]</a> so that users familiar with ITIL will instantly recognize the common principles.</html>

	<~~p>As YaSM was written to be in line with ITIL V3 (ITIL 2011), there are one or several related <a href~~="~~https://yasm.com/wiki/en/index.php/Service_Management_Processes~~" ~~title~~="~~YaSM service management processes~~">~~YaSM service management processes</~~a~~> for every ITIL V3 process, as described in the following tables. The notes column contains further explanations on~~ <span id="md-webpage-educationalUse" itemprop="educationalUse">how YaSM relates to ~~specific~~ ITIL V3 ~~processes~~</span></~~html~~>:		* <span id="md-webpage-description" itemprop="description">This page provides a detailed account of <span id="md-webpage-educationalUse" itemprop="educationalUse">how the YaSM service management model relates to the previous version of ITIL V3 (ITIL 2011)</span>.</span>
			* There is another page with a [[YaSM and ITIL\|detailed mapping between YaSM and the latest edition of ITIL 4]].
			<p> </p>

			<b>Notes:</b>

	*[[#YaSM_vs._ITIL_Service_Strategy\|YaSM vs. ITIL ~~Service Strategy]]~~		<html><ul><li>YaSM is an independent process model and is not officially endorsed by the owners of ITIL.</li>
	*[[#YaSM_vs.~~_ITIL_Service_Design\|YaSM vs~~. ~~ITIL Service Design]]~~		<li>All ITIL processes in the following tables are linked to IT Process Map's "<a class="external text" href="https://wiki.en.it-processmaps.com/index.php/Main_Page">IT Process Wiki</a>", where you can find the relevant descriptions of the <a class="external text" href="https://wiki.en.it-processmaps.com/index.php/ITIL_Processes">ITIL processes (ITIL 2011 edition)</a>.</li></ul></html>
	*[[#YaSM_vs.~~_ITIL_Service_Transition\|YaSM vs~~. ~~ITIL Service Transition]]~~
	*[[#YaSM_vs.~~_ITIL_Service_Operation\|YaSM vs~~. ~~ITIL Service Operation]]~~
	*[[#YaSM_vs.~~_ITIL_Continual_Service_Improvement\|YaSM vs~~. ITIL ~~Continual Service Improvement~~ (~~CSI~~)]].
	<p> </p>		<p> </p>

	~~<b>Notes:</b>~~		__TOC__

	~~<html><ul><li>YaSM is an independent framework and is not officially endorsed by the owners of ITIL.</li>~~
	<li>All ITIL processes in the following tables are linked to IT Process Map's ITIL® Wiki - the "<a class="external text" href="https://wiki.en.it-processmaps.com/index.php/Main_Page">IT Process Wiki</a>" - where you can find the relevant descriptions of the <a class="external text" href="https://wiki.en.it-processmaps.com/index.php/ITIL_Processes">ITIL processes</a>.</li>
	~~<li>The process structure in this table is based on ITIL V3 2011 Edition.</li></ul></html>~~
	<p> </p>		<p> </p>

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	==<span id="yasm-goes-beyond-itil">Where YaSM goes beyond ITIL</span>==		==<span id="yasm-goes-beyond-itil">Where YaSM goes beyond ITIL</span>==

	While YaSM is somewhat more streamlined than ITIL in many areas, there are also a number of YaSM processes which go beyond the ITIL recommendations. These processes were mostly introduced to improve the alignment of YaSM with other service management standards and frameworks, such as ISO 20000, COBIT<sup><small>®</small></sup> [[#COBIT\|[3]]], USMBOK™ [[#USMBOK\|[4]]] and CMMI-SVC<sup><small>®</small></sup> [[#CMMI\|[5]]].		While YaSM is somewhat more streamlined than ITIL in many areas, there are also a number of YaSM processes which go beyond the ITIL recommendations. These processes were mostly introduced to improve the alignment of YaSM with other service management standards and frameworks, such as [[YaSM and ISO 20000\|ISO 20000]], [[YaSM and COBIT\|COBIT]]<sup><small>®</small></sup> [[#COBIT\|[3]]], [[YaSM and USMBOK\|USMBOK]]™ [[#USMBOK\|[4]]] and [[YaSM and CMMI for Services (CMMI-SVC)\|CMMI-SVC]]<sup><small>®</small></sup> [[#CMMI\|[5]]].

	~~<p> </p>~~

	The following table provides an overview of the additional processes and explains their purpose within the YaSM model:		The following table provides an overview of the additional processes and explains their purpose within the YaSM model:
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	{\| class="wikitable" style="background: white;"		{\| class="wikitable" style="background: white;"
			\|+style="background:#379988;"\|<span style="color:#ffffff; font-size: 110%;">YaSM processes which go beyond the ITIL<sup><small>®</small></sup> recommendations</span>
	\|-		\|-
	!style="background:#379988~~; font-size: 110%~~; color:#ffffff; width:25%"\|YaSM processes not specified in ITIL<sup><small>®</small></sup>		!style="background:#379988; color:#ffffff; width:25%"\|YaSM processes not specified in ITIL<sup><small>®</small></sup>
	!style="background:#379988~~; font-size: 110%~~; color:#ffffff; width:75%"\|Notes		!style="background:#379988; color:#ffffff; width:75%"\|Notes
	\|-style="vertical-align:top"		\|-style="vertical-align:top"
	\|[[SP1: Set up and maintain the service management system]]		\|[[SP1: Set up and maintain the service management system]]
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	<a href="https://yasm.com/en/blog/itil-non-it-services"><img src="https://yasm.com/en/content/blog/150503-itil-non-it-services/img-180x110.jpg" alt=" The usage of ITIL in non-IT environments" style="display: block; float: left; margin-right: 10px"/></a>		<a href="https://yasm.com/en/blog/itil-non-it-services"><img src="https://yasm.com/en/content/blog/150503-itil-non-it-services/img-180x110.jpg" alt=" The usage of ITIL in non-IT environments" style="display: block; float: left; margin-right: 10px"/></a>
	<div style="margin-left: 30%; color:#636363">		<div style="margin-left: 30%; color:#636363">
	<p style="margin-top: 0;"><a href="https://yasm.com/en/blog/itil-non-it-services">~~New initiative~~ by AXELOS: ITIL<sup><small>®</small></sup> for non-IT service providers</a></p>		<p style="margin-top: 0;"><a href="https://yasm.com/en/blog/itil-non-it-services">Initiative by AXELOS: ITIL<sup><small>®</small></sup> for non-IT service providers</a></p>
	<p><small>by: Stefan Kempter</small></p>		<p><small>by: Stefan Kempter</small></p>
	<p>AXELOS announced ~~a new~~ initiative to promote the usage of ITIL<sup><small>®</small></sup> in non-IT environments: Their aim is provide additional guidance, so that non-IT service providers are better able to benefit from ITIL. <a href="https://yasm.com/en/blog/itil-non-it-services">[...]</a></p></div><p>		<p>AXELOS announced an initiative to promote the usage of ITIL<sup><small>®</small></sup> in non-IT environments: Their aim is provide additional guidance, so that non-IT service providers are better able to benefit from ITIL. <a href="https://yasm.com/en/blog/itil-non-it-services">[...]</a></p></div><p>
	</html>		</html>

Andrea at 15:00, 24 March 2019

2019-03-24T15:00:39Z

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Andrea: Created page with "YaSM and ITIL® V3 | YaSM Wiki
2019-03-23T10:13:05Z

Created page with "<itpmch><title>YaSM and ITIL® V3 | YaSM Wiki</title> <meta name="keywords" content="yasm and itil v3, yasm vs itil v3, yasm it infrastructure library, yasm itil 2011" /> <met..."
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YaSM and ITIL V3 - Revision history

Andrea at 15:29, 23 April 2025

Andrea at 15:14, 29 July 2024

Andrea at 16:22, 30 December 2023

Stefan: Renamed process: SP8: Ensure continuity; replaced the term disaster with critical event.

Andrea at 15:51, 22 November 2021

Andrea at 17:09, 26 May 2019

Andrea at 10:37, 14 April 2019

Andrea at 10:07, 25 March 2019

Andrea at 15:00, 24 March 2019

Andrea: Created page with "YaSM and ITIL® V3 | YaSM Wiki 2019-03-23T10:13:05Z Created page with "<itpmch><title>YaSM and ITIL® V3 | YaSM Wiki</title> <meta name="keywords" content="yasm and itil v3, yasm vs itil v3, yasm it infrastructure library, yasm itil 2011" /> <met..." Show changes

Andrea: Created page with "YaSM and ITIL® V3 | YaSM Wiki
2019-03-23T10:13:05Z

Created page with "<itpmch><title>YaSM and ITIL® V3 | YaSM Wiki</title> <meta name="keywords" content="yasm and itil v3, yasm vs itil v3, yasm it infrastructure library, yasm itil 2011" /> <met..."
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