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<itpmch><title>YaSM Data Model | YaSM Service Management Wiki</title>
<itpmch><title>YaSM Data Model | YaSM Service Management Wiki</title>
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<html><div class="noresize"><a href="https://yasm.com/wiki/de/index.php/YaSM-Datenmodell"><img src="https://yasm.com/wiki/en/img/yasm-wiki/YaSM-Wiki-Deutsch.png" width="140" height="36" style="float:right;" alt="auf Deutsch" title="This page in German" /></a></div><br style="clear:both;"/></html>
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<p>&nbsp;</p>
<p>&nbsp;</p>
<p><span itemprop="description">The <span itemprop="name Headline">YaSM data model</span> presents the key relationships between the YaSM data objects - the various documents and records which are produced by the <a href="https://yasm.com/wiki/en/index.php/YaSM%20Processes" title="YaSM service management processes">YaSM processes</a>.</span>
<p><b>Back to:</b> <a href="https://yasm.com/wiki/en/index.php/YaSM Glossary" title="YaSM glossary terms and definitions.">YaSM glossary terms and definitions</a><p></html>


<span id="md-itempage-description" itemprop="description">The [[Service Management Processes|service management processes]] create and use a number of documents and records ('data objects'), such as [[Service_Definition_-_Template|service definitions]], the [[Service_Portfolio_-_Template|service portfolio]], customer service agreements, and [[Incident_Record_-_Template|incident records]]. The <b><span style="color:#465674;">YaSM data model</span></b> highlights the key relationships between these data objects.</span>
<html><b>Back to:</b> <a href="https://yasm.com/wiki/en/index.php/YaSM_Glossary" title="YaSM glossary terms and definitions.">YaSM glossary terms and definitions</a></html>
<p>&nbsp;</p>
<p>&nbsp;</p>


==<span id="yasm-data-object-model">The YaSM data object model</span>==
==<span id="yasm-data-object-model">The YaSM data object model</span>==


<p>&nbsp;</p>
<html><div itemid="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" itemscope itemtype="https://schema.org/ImageObject">
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<figure class="mw-halign-right" typeof="mw:File/Thumb"><a itemprop="contentUrl" href="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" title="YaSM service management data model"><img srcset="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model-thumb.jpg 480w, https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg 1200w" sizes="100vw" src="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" fetchpriority="high" decoding="async" width="480" height="360" class="mw-file-element" alt="YaSM service management data model." /></a><figcaption><span style="font-variant:small-caps;"><b>Fig. 1: <a href="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" title="YaSM service management data model">The YaSM data model (data object model)</a></b></span></figcaption></figure></div>


<html><div style="min-width:400px;"><div itemscope itemtype="https://schema.org/ImageObject" class="thumb tright" style="width:400px;"><a href="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" title="YaSM data model" itemprop="contentUrl"><img itemprop="thumbnailUrl" style="margin:0px 0px 10px 0px;" src="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model-thumb.jpg" width="400" height="338" title="Fig. 1: YaSM data model | Enlarged view." alt="Fig. 1: YaSM data model." /></a><div class="thumbcaption"><span style="font-variant:small-caps;"><b>Figure 1:</b></span> <small>YaSM data model. [<a href="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" title="Fig. 1: YaSM data model. | Enlarged view.">&#8594;&nbsp;Enlarged view</a>] &nbsp;&nbsp; [<a href="https://yasm.com/wiki/en/img/pdf/YaSM-Data-Object-Model.pdf">&#8594;&nbsp;<span itemprop="caption">Download the full YaSM data object model in PDF format</span></a>]</small></div></div></div>
<p>The service management process model (the <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM process model - the YaSM Process Map">YaSM&reg; Process Map</a>) includes the YaSM data object model.</p>
<p>That diagram is not a complete data model as known from software engineering. Rather, it is meant to provide an overview of the key relationships between the YaSM terms and to facilitate an understanding of each object's relevance within the YaSM service management model.</html><br style="clear:both;"/>


<p>The <a itemprop="significantLinks" href="https://yasm.com/en/products/yasm-process-map" title="YaSM process model - the YaSM Process Map">YaSM process model (the "YaSM&reg; Process Map")</a> includes the <span itemprop="alternativeHeadline">YaSM data object model</span>. That diagram is not a complete data model as known from software engineering. Rather, it is meant to provide an overview of the key relationships between the YaSM terms and to facilitate an understanding of each object's relevance within the YaSM framework.</html>
==<span id="download">Free download: The complete YaSM data model</span>==


<html><p>Figure 1 (see <a href="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" title="The YaSM data model (data object model)">enlarged view</a>) on this page shows a small part of the data model.</p>
<p>You can also download the <a href="https://yasm.com/wiki/en/img/pdf/YaSM-Data-Object-Model.pdf" title="Download: The YaSM service management data model (.PDF)">full YaSM data object model in PDF format</a> - the diagram is very large but it contains vector graphics so you can zoom in on the details.</html>
<p>&nbsp;</p>
<p>&nbsp;</p>


===Download===
==Video==
 
<html><figure class="mw-halign-right" typeof="mw:File/Thumb"><a href="https://yasm.com/en/videos/yasm-data-model" title="Start the video: YaSM data model"><img srcset="https://yasm.com/en/content/videos/yasm-data-model/480px/yasm-service-management-data-model.jpg 480w, https://yasm.com/en/content/videos/yasm-data-model/yasm-service-management-data-model.jpg 1280w" sizes="100vw" src="https://yasm.com/en/content/videos/yasm-data-model/yasm-service-management-data-model.jpg" decoding="async" width="480" height="270" class="mw-file-element" alt="Video: YaSM data model and document templates" /></a><figcaption><span style="font-variant:small-caps;"><b><a href="https://yasm.com/en/videos/yasm-data-model" title="Start the video: YaSM data model and document templates">Start the video: The YaSM data model</a></b></span></figcaption></figure>
 
<p>Watch the video:</p>
<ul style="list-style-image: URL('/wiki/en/img/yasm-wiki/icon-video-camera.png');padding-left: 15px;">
<li><a href="https://yasm.com/en/videos/yasm-data-model" title="Start the video: YaSM data model and document templates">The YaSM data model and document templates</a> (5:43&nbsp;min.)</li></ul>
<br style="clear:both;"/></html>


<html><p>The figure on the right shows a small part of the data model. You can also download the <a href="https://yasm.com/wiki/en/img/pdf/YaSM-Data-Object-Model.pdf">full YaSM data object model in PDF format</a> (the diagram is very large but it contains vector graphics so you can zoom in on the details).</html>
== Notes ==
Is based on: Data object model from the [https://yasm.com/en/products/yasm-process-map YaSM Process Map].


<br style="clear:both;"/>
<html>By:&#160;&#160;Stefan Kempter&#160;<a href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Stefan Kempter | Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>&#160;&#160;and&#160;&#160;Andrea Kempter&#160;<a href="https://www.linkedin.com/in/andreakempter"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/linkedin.jpg" width="16" height="16" title="By: Andrea Kempter | Profile on LinkedIn" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps.


==[ Infobox ]==
<p>&nbsp;</p>


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<td>Link to this page:</td>
<td><a itemprop="url" href="https://yasm.com/wiki/en/index.php/YaSM%20Data%20Model">https://yasm.com/wiki/en/index.php/YaSM_Data_Model</a></td>
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<td><span itemprop="inLanguage" content="en">English</span> | <span><a itemprop="citation" class="external TEXT" href="https://yasm.com/wiki/de/index.php/YaSM-Datenmodell" title="YaSM-Datenmodell">Deutsch</a></span></td>
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<td style="vertical-align:top"><a itemprop="primaryImageOfPage" href="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" title="YaSM data object model'">YaSM data model (.JPG)</a></td>
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<td>Is based on:</td>
<td style="vertical-align:top">Data object model from the <a itemprop="isBasedOnUrl" href="https://yasm.com/en/products/yasm-process-map" title="Data object model from the YaSM Process Map" class="external text">YaSM Process Map</a></td>
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<td>Author | Contributor:</td>
<td><span itemprop="author">Stefan Kempter</span>&nbsp;<a rel="author" href="https://plus.google.com/111925560448291102517"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/google.jpg" width="16" height="16" title="By: Stefan Kempter | Profile on Google+" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a> &nbsp; and <span itemprop="contributor">Andrea Kempter</span>&nbsp;<a href="https://plus.google.com/113316270668629760475"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/google.jpg" width="16" height="16" title="By: Andrea Kempter | Profile on Google+" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a> &nbsp; - &nbsp; <span itemprop="creator copyrightHolder publisher">IT Process Maps</span>.</td>
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Latest revision as of 14:38, 19 October 2024

auf Deutsch


 

The service management processes create and use a number of documents and records ('data objects'), such as service definitions, the service portfolio, customer service agreements, and incident records. The YaSM data model highlights the key relationships between these data objects.

Back to: YaSM glossary terms and definitions

 

The YaSM data object model

The service management process model (the YaSM® Process Map) includes the YaSM data object model.

That diagram is not a complete data model as known from software engineering. Rather, it is meant to provide an overview of the key relationships between the YaSM terms and to facilitate an understanding of each object's relevance within the YaSM service management model.

Free download: The complete YaSM data model

Figure 1 (see enlarged view) on this page shows a small part of the data model.

You can also download the full YaSM data object model in PDF format - the diagram is very large but it contains vector graphics so you can zoom in on the details.

 

Video

Video: YaSM data model and document templates
Start the video: The YaSM data model

Watch the video:


Notes

Is based on: Data object model from the YaSM Process Map.

By:  Stefan Kempter Author: Stefan Kempter, IT Process Maps GbR  and  Andrea Kempter Contributor: Andrea Kempter, IT Process Maps GbR, IT Process Maps.

 

The YaSM data object model  › Video  › Free download

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