YaSM-Prozesse

Aus YaSM Service-Management-Wiki

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Service-Management-Prozesse

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YaSM-Wiki - Das Service-Management-Wiki

Service-Management-Prozesse: Prozesse für das Managen von Services (IT-Services, ESM-Services). Welche Service-Prozesse gibt es?

Was versteht man unter Service-Management, und was macht man im Service-Management (Dienstleistungsmanagement)?

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