In addition to the information available on this website, we are happy to arrange a live webinar for you. This is perfect if you wish to speak with us and get answers to your questions about YaSM and the YaSM® Process Map.
You can also watch a recorded version of our YaSM webinar (duration: 37 min).
Our webinars usually take some 45 minutes. To request a webinar, please complete the form below.
Upon receiving your request, we'll get in touch with you to arrange a time and date and provide you with the access information for the web meeting.
We can use Citrix GoToMeeting or Skype for Business, or possibly some other system if you prefer to set up the meeting from your end.
Please fill in all required fields.
If you are short of time and would like to watch a webinar right away, there's also a recording (duration: 37 min). Obviously, we are not able to answer your questions in the recording, but if you have questions you can always get in touch with us - or register for a live webinar.
In the YaSM Wiki you will find a complete introduction to the YaSM processes, the YaSM glossary, the RACI matrix, as well as in-depth information on how YaSM relates to ITIL®, ISO 20000 and other guidelines.
In the YaSM videos Stefan Kempter explains how service management works and how YaSM helps you to become a successful provider of services.
If you are a consultant, you can apply for our consulting partnership program.