YaSM Webinars - YaSM Live

In addition to the information available on this website, we also offer interactive webinars, where we explain what YaSM is about and how the YaSM® Process Map helps you with improving your service management processes. So the webinars are ideal if you have further questions on YaSM in general or on one of our products.

You can also watch a recorded version of our YaSM webinar (duration: 37 min).

How the webinars work

YaSM interactive webinars with Stefan Kempter, IT Process Maps

Our webinars usually take some 45 minutes, depending on the number of questions asked. To attend, please complete the registration form below. Upon receiving your request, we will send you a confirmation email including the access information for the web meeting (we use Citrix GoToMeeting™).

To start up the meeting, simply click on the link supplied by us. In most cases you will be able to attend the meeting through your browser, there is no need to install any software on your computer.

For the audio part of the meeting you can call in using your telephone, there are local access numbers for various countries. You may also use your headset (this requires downloading the GoToMeeting client for which a link is shown in the meeting room).

Register for a webinar

My preferred time and date:

2 May 2018, Sydney 4:00 PM / Dubai 10:00 AM / other time zones
2 May 2018, London 4:00 PM / New York 11:00 AM / other time zones
I would prefer a different time and date (tick this option if you would like to schedule an individual web meeting)
  Or watch a recorded YaSM webinar right away.

I am interested in the following version of the YaSM process model:

Platform/ application Visio    ARIS

My contact information:


*Required inputs. If you experience any problems, please contact us. IT Process Maps respects your privacy, we will neither sell your contact data nor make them available to third parties.


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Watch a recorded webinar

If you are short of time and would like to watch a webinar right away, there's also a recording (duration: 37 min). Obviously, we are not able to answer your questions in the recording, but if you have questions you can always get in touch with us - or register for a live webinar.


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