In addition to the information available on this website, we are happy to arrange a live webinar for you. This is perfect if you wish to speak with us and get answers to your questions about YaSM and the YaSM® Process Map.
You can also watch a recorded version of our YaSM webinar (duration: 37 min).
Our webinars usually take some 45 minutes. To request a webinar, please complete the form below.
Upon receiving your request, we'll get in touch with you to arrange a time and date and provide you with the access information for the web meeting.
We use Zoom Meetings for our webinars because it is a trusted and popular solution that works with most organizations. To join the meeting, you will be prompted to download and install the Zoom app. Alternatively, you can use the Zoom web client, which allows joining the meeting from your browser without downloading any plugins or software (works best with Chrome).
We are also happy to use some other system, such as WebEx, GoToMeeting or Microsoft Teams, if you prefer to set up the meeting from your end.
Please fill in all required fields.
If you are short of time and would like to watch a webinar right away, there's also a recording (duration: 37 min). Obviously, we are not able to answer your questions in the recording, but if you have questions you can always get in touch with us - or register for a live webinar.
In the YaSM Service Management Wiki you will find a complete introduction to the YaSM processes, the YaSM glossary, the RACI matrix, as well as details on how YaSM relates to ITIL®, VeriSM™, SIAM™, ISO 20000 and other guidelines.
In the YaSM videos Stefan Kempter explains how service management works and how YaSM helps you to become a successful provider of services.
Experienced consultants for YaSM service management.