Please get in touch with us if you have any questions, require additional information, or need a formal quote. We look forward to hearing from you!
Dipl.-Ing. Stefan Kempter and Dr. Andrea Kempter
|Address:||Schönauer Str. 57
88131 Lindau (Bodensee)
|Phone:||+49 8382 2809303|
|Fax:||+49 8382 2809305|
|Email:||info (a) yasm.com|
|Internet:||it-processmaps.com | yasm.com|
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In the YaSM Service Management Wiki you will find a complete introduction to the YaSM processes, the YaSM glossary, the RACI matrix, as well as details on how YaSM relates to ITIL®, VeriSM™, SIAM™, ISO 20000 and other guidelines.
In the YaSM videos Stefan Kempter explains how service management works and how YaSM helps you to become a successful provider of services.
Experienced consultants for YaSM service management.