Please get in touch with us if you have any questions, require additional information, or need a formal quote. We look forward to hearing from you!
IT Process Maps GbR
Dipl.-Ing. Stefan Kempter and Dr. Andrea Kempter
| Address: | Schönauer Str. 57 88131 Lindau (Bodensee) Bavaria Germany |
| Phone: | +49 8382 2809303 |
| Fax: | +49 8382 2809305 |
| Email: | info (a) yasm.com |
| Internet: | it-processmaps.com | yasm.com |
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In the YaSM Service Management Wiki you will find a complete introduction to the YaSM processes, the YaSM glossary, the RACI matrix, as well as details on how YaSM relates to ITIL®, VeriSM™, SIAM™, ISO 20000 and other guidelines.
In the YaSM videos Stefan Kempter explains how service management works and how YaSM helps you to become a successful provider of services.
If your organization considers adopting the latest edition of ITIL 4,
read more here!
If you have questions about YaSM and the YaSM® Process Map, we are happy to arrange a live demo.