ITIL Lite und YaSM: Versionsgeschichte

Aus YaSM Service-Management-Wiki

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Auswahl des Versionsunterschieds: Markiere die Radiobuttons der zu vergleichenden Versionen und drücke die Eingabetaste oder die Schaltfläche am unteren Rand.
Legende: (Aktuell) = Unterschied zur aktuellen Version, (Vorherige) = Unterschied zur vorherigen Version, K = Kleine Änderung

Abgerufen von „https://yasm.com/wiki/de/index.php/ITIL_Lite_und_YaSM“

YaSM-Wiki - Das Service-Management-Wiki

Service-Management-Prozesse: Prozesse für das Managen von Services (IT-Services, ESM-Services). Welche Service-Prozesse gibt es?

Was versteht man unter Service-Management, und was macht man im Service-Management (Dienstleistungsmanagement)?

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