View source for User:Stefan

==Stefan Kempter, Founder of IT Process Maps, Owner Manager==
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<html><div class="thumb tright"><div class="thumbinner" style="width:160px; background:#ffffff;"><img style="margin:5px 5px 5px 5px; float:right;" src="https://wiki.en.it-processmaps.com/images/c/c8/ITIL-Wiki-Stefan-Kempter.jpg" width="150" height="170" title="Stefan Kempter, ITIL Wiki author" alt="Stefan Kempter: ITIL, YaSM and ISO 20000." /> <div class="thumbcaption">Stefan Kempter, IT Process Maps: <a rel="nofollow" class="external text" href="https://www.linkedin.com/in/stefankempter" title="Stefan Kempter on LinkedIn">@LinkedIn</a></div></div></div>

<p>Stefan's work is centered on service management (enterprise service management / ESM, IT service management / ITSM, ISO 20000), with a special interest in YaSM<sup><small>&#174;</small></sup> and ITIL<sup><small>&#174;</small></sup>. He is the creator of the <a href="https://yasm.com/en/" title="YaSM | The Service Management Model">YaSM<sup><small>&#174;</small></sup> service management model</a>, and author of <a href="https://wiki.en.it-processmaps.com/index.php/Main_Page" title="IT Process Wiki - The ITIL Wiki">IT Process Wiki (the ITIL<sup><small>&#174;</small></sup> Wiki)</a> and <a href="https://yasm.com/wiki/en/index.php/Main_Page" title="YaSM Wiki - the Service Management Wiki">YaSM Wiki (the Service Management Wiki)</a>.</p>

<p>Prior to starting <a href="https://en.it-processmaps.com" title="IT Process Maps - Main page">IT Process Maps</a> in 2006, Stefan worked as manager at a leading consulting firm in the fields of business process management in the IT organization, ITIL, and IT project management. He also held the position of Head of IT Architecture and Strategic Planning for the largest automobile club in Europe. Stefan started his professional career in the sectors of traffic information systems and telematics.</p>

<p>Stefan holds a Master's degree in Technical Cybernetics from Univerity of Stuttgart.</p>
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<p>Stefan and <a href="/wiki/en/index.php/User:Andrea" class="mw-userlink" title="User:Andrea"><bdi>Andrea Kempter</bdi></a> are the creators of the the <a class="external text" href="https://yasm.com/en/products/yasm-process-map" title="YaSM Process Map - A complete service management process model">YaSM Process Map</a>, on which this Wiki is based, the <a class="external text" href="https://yasm.com/en/products/yasm-iso-20000-bridge" title="YaSM - ISO 20000 Bridge: ISO 20000 compliant processes">YaSM&nbsp;-&nbsp;ISO&nbsp;20000&nbsp;Bridge</a>, and the <a class="external text" href="https://en.it-processmaps.com/products/itil-process-map.html">ITIL Process Map</a>.</html>

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====Connect with Stefan Kempter====

<html><ul><li><a rel="nofollow" class="external text" href="https://www.linkedin.com/in/stefankempter" title="Stefan Kempter on LinkedIn">On LinkedIn</a></li></ul>
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