Service Management Metrics: Revision history

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curprev 16:2016:20, 10 June 2025 Andrea talk contribs 52,814 bytes +3,071 No edit summary

curprev 16:2916:29, 24 July 2024 Andrea talk contribs 49,743 bytes +7 No edit summary

curprev 17:4917:49, 30 December 2023 Andrea talk contribs 49,736 bytes −732 No edit summary

curprev 19:5719:57, 11 November 2023 Stefan talk contribs 50,468 bytes −8 Renamed process: SP8: Ensure continuity; replaced the term disaster with critical event.

curprev 20:0720:07, 26 November 2022 Andrea talk contribs 50,476 bytes −174 No edit summary

curprev 17:2717:27, 21 July 2021 Andrea talk contribs 50,650 bytes −290 No edit summary

curprev 12:3612:36, 16 June 2019 Andrea talk contribs 50,940 bytes +667 No edit summary

curprev 19:4219:42, 28 March 2019 Andrea talk contribs 50,273 bytes +404 No edit summary

curprev 13:3513:35, 27 February 2019 Andrea talk contribs 49,869 bytes +87 No edit summary

curprev 13:0813:08, 16 December 2018 Andrea talk contribs 49,782 bytes +477 No edit summary

curprev 18:5318:53, 2 December 2018 Andrea talk contribs 49,305 bytes +35,688 No edit summary
curprev 18:3318:33, 2 December 2018 Andrea talk contribs m 13,617 bytes 0 Andrea moved page YaSM Metrics to Service Management Metrics

curprev 20:1820:18, 1 December 2018 Andrea talk contribs 13,617 bytes +791 No edit summary

curprev 19:1919:19, 19 March 2018 Andrea talk contribs 12,826 bytes +957 No edit summary

curprev 16:3516:35, 31 May 2017 Andrea talk contribs 11,869 bytes +965 No edit summary

curprev 19:3719:37, 2 October 2016 Andrea talk contribs 10,904 bytes +1,229 No edit summary

curprev 17:5717:57, 18 February 2015 Andrea talk contribs 9,675 bytes −161 No edit summary

curprev 12:5412:54, 15 June 2014 Andrea talk contribs 9,836 bytes +9,836 No edit summary

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YaSM Wiki - The Service Management Wiki

Service management processes: Processes for managing services (IT services, ESM services). What service processes are there and what are their parts?

What is meant by service management, and what are the types and main principles resp. concepts of service management service providers need to understand?

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