YaSM and Agile Service Management: Revision history

From YaSM Service Management Wiki

View logs for this page

Diff selection: Mark the radio buttons of the revisions to compare and hit enter or the button at the bottom.
Legend: (cur) = difference with latest revision, (prev) = difference with preceding revision, m = minor edit.

Retrieved from "https://yasm.com/wiki/en/index.php/YaSM_and_Agile_Service_Management"

YaSM Wiki - The Service Management Wiki

Service management processes: Processes for managing services (IT services, ESM services). What service processes are there and what are their parts?

What is meant by service management, and what are the types and main principles resp. concepts of service management service providers need to understand?

YaSM® is a registered trademark of IT Process Maps GbR. © 2024
ITIL® and IT Infrastructure Library® are registered trademarks of AXELOS Limited. COBIT® is a registered trademark of ISACA. ISO/IEC 20000® is a registered trademark of ISO. CMMI® and Capability Maturity Model® are registered trademarks of Carnegie Mellon University. USMBOK™ is a registered trademark of Virtual Knowledge Solutions International Incorporated (VKSII). FitSM is published under a Creative Commons Attribution 4.0 International (CC BY 4.0) license. SIAM™ is a registered trademark of EXIN. VeriSM™ is a registered trademark of IFDC. -- ARIS™ and IDS Scheer are registered trademarks of Software AG. BIC Process Design® and BIC Platform® are registered trademarks of GBTEC Software AG. Microsoft®, Word™, Excel®, SharePoint® and Visio® are registered trademarks of Microsoft Corp.