YaSM and ITIL: Revision history

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curprev 14:0014:00, 29 July 2024‎ Andrea talk contribs‎ 49,960 bytes +982‎ No edit summary

curprev 17:0017:00, 30 December 2023‎ Andrea talk contribs‎ 48,978 bytes −676‎ No edit summary

curprev 15:4015:40, 12 November 2023‎ Stefan talk contribs‎ 49,654 bytes −152‎ Updated process name to: SP8: Ensure continuity.

curprev 17:1017:10, 28 July 2022‎ Andrea talk contribs‎ 49,806 bytes +984‎ No edit summary

curprev 16:5516:55, 17 February 2020‎ Andrea talk contribs‎ 48,822 bytes +258‎ No edit summary

curprev 17:0817:08, 28 November 2019‎ Andrea talk contribs‎ 48,564 bytes +1,666‎ No edit summary

curprev 15:4415:44, 4 November 2019‎ Andrea talk contribs‎ 46,898 bytes +2,576‎ No edit summary

curprev 16:0716:07, 1 October 2019‎ Andrea talk contribs‎ 44,322 bytes +6,265‎ No edit summary

curprev 17:1917:19, 21 April 2019‎ Andrea talk contribs‎ 38,057 bytes +73‎ No edit summary

curprev 17:3717:37, 14 April 2019‎ Andrea talk contribs‎ 37,984 bytes +356‎ No edit summary

curprev 13:5113:51, 7 April 2019‎ Andrea talk contribs‎ 37,628 bytes −24‎ No edit summary

curprev 12:1612:16, 23 March 2019‎ Andrea talk contribs‎ 37,652 bytes −14,709‎ No edit summary

curprev 10:4210:42, 11 October 2018‎ Andrea talk contribs‎ 52,361 bytes +27‎ No edit summary

curprev 16:1916:19, 12 June 2017‎ Andrea talk contribs‎ 52,334 bytes +2,742‎ No edit summary

curprev 14:2014:20, 31 May 2017‎ Andrea talk contribs‎ 49,592 bytes +967‎ No edit summary

curprev 19:0919:09, 22 May 2017‎ Andrea talk contribs‎ 48,625 bytes +189‎ No edit summary

curprev 09:1909:19, 3 October 2016‎ Andrea talk contribs‎ 48,436 bytes +48,436‎ No edit summary

curprev 19:3319:33, 23 December 2015‎ Andrea talk contribs‎ 45,786 bytes +3,346‎ No edit summary

curprev 16:4116:41, 18 February 2015‎ Andrea talk contribs‎ 42,440 bytes −506‎ No edit summary

curprev 12:1312:13, 18 May 2014‎ Andrea talk contribs‎ 42,946 bytes +42,946‎ No edit summary

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YaSM Wiki - The Service Management Wiki

Service management processes: Processes for managing services (IT services, ESM services). What service processes are there and what are their parts?

What is meant by service management, and what are the types and main principles resp. concepts of service management service providers need to understand?

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