YaSM Implementation with Process Templates

From YaSM Service Management Wiki

Revision as of 18:42, 7 March 2021 by Andrea (talk | contribs) (Andrea moved page YaSM Implementation with Process Templates to Service Management Project - Roadmap)

(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)

Redirect page

Redirect to:

Service Management Project - Roadmap

Retrieved from "https://yasm.com/wiki/en/index.php?title=YaSM_Implementation_with_Process_Templates&oldid=1004"

YaSM Wiki - The Service Management Wiki

Service management processes: Processes for managing services (IT services, ESM services). What service processes are there and what are their parts?

What is meant by service management, and what are the types and main principles resp. concepts of service management service providers need to understand?

YaSM® is a registered trademark of IT Process Maps GbR. © 2024
ITIL® and IT Infrastructure Library® are registered trademarks of AXELOS Limited. COBIT® is a registered trademark of ISACA. ISO/IEC 20000® is a registered trademark of ISO. CMMI® and Capability Maturity Model® are registered trademarks of Carnegie Mellon University. USMBOK™ is a registered trademark of Virtual Knowledge Solutions International Incorporated (VKSII). FitSM is published under a Creative Commons Attribution 4.0 International (CC BY 4.0) license. SIAM™ is a registered trademark of EXIN. VeriSM™ is a registered trademark of IFDC. -- ARIS™ and IDS Scheer are registered trademarks of Software AG. BIC Process Design® and BIC Platform® are registered trademarks of GBTEC Software AG. Microsoft®, Word™, Excel®, SharePoint® and Visio® are registered trademarks of Microsoft Corp.