YaSM Data Model: Difference between revisions
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<html> | <html><a href="https://yasm.com/wiki/de/index.php/YaSM-Datenmodell"><img src="https://yasm.com/wiki/en/img/yasm-wiki/yasm-wiki-deutsch.png" width="48" height="30" style="float:right;" alt="auf Deutsch" title="diese Seite auf Deutsch" /></a><br style="clear:both;"/> | ||
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<p><span | <p><span id="md-itempage-description" itemprop="description">The <a href="https://yasm.com/wiki/en/index.php/YaSM_Processes" title="YaSM service management processes">service management processes</a> create and use a number of documents and records ('data objects'), such as service definitions, the service portfolio, customer service agreements, and incident records. The <i>YaSM data model</i> highlights the key relationships between these data objects.</span> | ||
<p><b>Back to:</b> <a href="https://yasm.com/wiki/en/index.php/YaSM Glossary" title="YaSM glossary terms and definitions.">YaSM glossary terms and definitions</a><p></html> | <p><b>Back to:</b> <a href="https://yasm.com/wiki/en/index.php/YaSM Glossary" title="YaSM glossary terms and definitions.">YaSM glossary terms and definitions</a> | ||
<p> </p> | |||
<a href="https://yasm.com/en/videos/yasm-data-model" ><img src="https://yasm.com/en/content/videos/yasm-data-model/video-service-management-data-model.jpg" width="253" height="150" class="thumbimage" alt="Video: YaSM data model and document templates" title="Start the video: YaSM data model" style="display: block; float: left; margin-left: 10px; margin-bottom: 10px; margin-right: 30px" /></a> | |||
<p style="margin-top: 0;">Watch the video: "<a href="https://yasm.com/en/videos/introduction-yasm">The YaSM data model and document templates</a>" [Duration: 5:43 min.] | |||
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==<span id="yasm-data-object-model">The YaSM data object model</span>== | ==<span id="yasm-data-object-model">The YaSM data object model</span>== | ||
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<p>The service management process model (the <a href="https://yasm.com/en/products/yasm-process-map" title="YaSM process model - the YaSM Process Map">YaSM® Process Map</a>) includes the YaSM data object model.</p> | |||
<p>That diagram is not a complete data model as known from software engineering. Rather, it is meant to provide an overview of the key relationships between the YaSM terms and to facilitate an understanding of each object's relevance within the YaSM framework.</html><br style="clear:both;"/> | |||
==<span id="download">Free Download: The complete YaSM data model</span>== | |||
<p>The <a | <html><p>The figure (see <a href="https://yasm.com/wiki/en/img/yasm-terms/Yasm-data-model.jpg" title="Yasm-data-model.jpg">enlarged view</a>) on this page shows a small part of the data model.</p> | ||
<p>You can also download the <a href="https://yasm.com/wiki/en/img/pdf/YaSM-Data-Object-Model.pdf" title="Download: The YaSM service management data model (.PDF)">full YaSM data object model in PDF format</a> - the diagram is very large but it contains vector graphics so you can zoom in on the details.</html> | |||
<p> </p> | <p> </p> | ||
== | == Notes == | ||
Is based on: Data object model from the [https://yasm.com/en/products/yasm-process-map YaSM Process Map]. | |||
<html>< | <html>By:  Stefan Kempter <a rel="author" href="https://plus.google.com/111925560448291102517/about"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/google.jpg" width="16" height="16" title="By: Stefan Kempter | Profile on Google+" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>  and  Andrea Kempter <a href="https://plus.google.com/113316270668629760475/about"><img style="margin:0px 0px 0px 0px;" src="/wiki/en/img/yasm-wiki/bookmarking/google.jpg" width="16" height="16" title="By: Andrea Kempter | Profile on Google+" alt="Contributor: Andrea Kempter, IT Process Maps GbR" /></a>, IT Process Maps | ||
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<a href="https://yasm.com/wiki/en/index.php/YaSM_Glossary" itemprop="url"><span itemprop="title">YaSM glossary | <a href="https://yasm.com/wiki/en/index.php/YaSM_Glossary" itemprop="url"><span itemprop="title">YaSM glossary</span></a> | ||
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[[Category:YaSM term (data object)]] | [[Category:YaSM term (data object)]] | ||
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Revision as of 18:34, 2 October 2016
The service management processes create and use a number of documents and records ('data objects'), such as service definitions, the service portfolio, customer service agreements, and incident records. The YaSM data model highlights the key relationships between these data objects.
Back to: YaSM glossary terms and definitions
Watch the video: "The YaSM data model and document templates" [Duration: 5:43 min.]
The YaSM data object model
The service management process model (the YaSM® Process Map) includes the YaSM data object model.
That diagram is not a complete data model as known from software engineering. Rather, it is meant to provide an overview of the key relationships between the YaSM terms and to facilitate an understanding of each object's relevance within the YaSM framework.
Free Download: The complete YaSM data model
The figure (see enlarged view) on this page shows a small part of the data model.
You can also download the full YaSM data object model in PDF format - the diagram is very large but it contains vector graphics so you can zoom in on the details.
Notes
Is based on: Data object model from the YaSM Process Map.
By: Stefan Kempter 
and Andrea Kempter , IT Process Maps
YaSM data model › YaSM data object model › Download › YaSM glossary
