Pages that link to "SP3: Manage customer relationships"

From YaSM Service Management Wiki

← SP3: Manage customer relationships

The following pages link to SP3: Manage customer relationships:

Displayed 16 items.

Sitemap ‎ (← links)
YaSM Glossary ‎ (← links)
Service Management Metrics ‎ (← links)
YaSM and ITIL ‎ (← links)
YaSM and ISO 20000 ‎ (← links)
YaSM and COBIT ‎ (← links)
YaSM and CMMI for Services - CMMI-SVC ‎ (← links)
YaSM and USMBOK ‎ (← links)
Enterprise Service Management (ESM) and YaSM ‎ (← links)
VeriSM and YaSM ‎ (← links)
SIAM ‎ (← links)
SIAM and YaSM ‎ (← links)
DevOps and YaSM ‎ (← links)
YaSM and Agile Service Management ‎ (← links)
YaSM and ITIL V3 ‎ (← links)
FitSM and YaSM ‎ (← links)

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YaSM Wiki - The Service Management Wiki

Service management processes: Processes for managing services (IT services, ESM services). What service processes are there and what are their parts?

What is meant by service management, and what are the types and main principles resp. concepts of service management service providers need to understand?

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