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<li><a href="https://yasm.com/en/blog/service-design-yasm" title="YaSM Blog: YaSM and service design">YaSM and service design</a>. - March 15, 2015.</li>
<li><a href="https://yasm.com/en/videos/what-is-yasm-webinar" title="Webinar: Understanding YaSM and the YaSM Process Map">Free Webinar (recorded version): Understanding YaSM and the YaSM Process Map</a>. - February 15, 2015.</li>
<li><a href="https://yasm.com/en/videos/what-is-yasm-webinar" title="Webinar: Understanding YaSM and the YaSM Process Map">Free Webinar (recorded version): Understanding YaSM and the YaSM Process Map</a>. - February 15, 2015.</li>
<li>Now live: <a href="https://yasm.com/en/videos" title="Videos: YaSM and the YaSM Process Map">Videos on YaSM and the YaSM process model</a>. - January 15, 2015.</li>
<li>Now live: <a href="https://yasm.com/en/videos" title="Videos: YaSM and the YaSM Process Map">Videos on YaSM and the YaSM process model</a>. - January 15, 2015.</li>
<li><a href="https://yasm.com/en/blog/service-strategy-yasm" title="YaSM Blog: YaSM and the service strategy">YaSM and the service strategy</a>. - December 21, 2014.</li>
<li>[...]</li>
<li><a href="https://yasm.com/en/blog/independent-itsm-framework" title="YaSM Blog: Is YaSM an independent ITSM framework?">Is YaSM an independent ITSM framework?</a> - November 23, 2014.</li>
<li><a href="https://yasm.com/en/blog/itil-alternative-yasm" title="YaSM Blog: YaSM - an alternative to ITIL?">YaSM - an alternative to ITIL?</a> - October 29, 2014.</li>
<li><a href="https://yasm.com/en/blog/itil-alternative-yasm" title="YaSM Blog: YaSM - an alternative to ITIL?">YaSM - an alternative to ITIL?</a> - October 29, 2014.</li>
<li>[...]</li>
<li>First Blog post: <a href="https://yasm.com/en/blog/yasm-wiki-launch" title="The YaSM Blog: Launch of the free YaSM Wiki">Launch of the free YaSM Wiki</a>. - August 1, 2014.</li>
<li>First Blog post: <a href="https://yasm.com/en/blog/yasm-wiki-launch" title="The YaSM Blog: Launch of the free YaSM Wiki">Launch of the free YaSM Wiki</a>. - August 1, 2014.</li>
<li>Proceed to: <a href="https://yasm.com/en/blog-archive" title="The YaSM Blog: All posts.">The YaSM Blog - all posts</a>.</li>
<li>Proceed to: <a href="https://yasm.com/en/blog-archive" title="The YaSM Blog: All posts.">The YaSM Blog - all posts</a>.</li>

Revision as of 18:06, 15 March 2015

Welcome to the YaSM® Wiki

YaSM service management wiki.

The YaSM Wiki provides a complete overview of service management according to YaSM®. It is the ideal starting point if you would like to learn more about YaSM and service management in general.

About YaSM

YaSM is a streamlined framework for everyone in the business of providing services. It was created from scratch to give it a clear and easily understood structure, but the principles applied in YaSM are not entirely new, since YaSM is based on established service management best practice.

If you are new to YaSM, start here: → Introduction to YaSM on a single page

Otherwise, the tables below contain links to more detailed information on the various aspects of the YaSM model.

About this wiki

The YaSM service management wiki is run and sponsored by IT Process Maps, creators of YaSM and the YaSM® Process Map. YaSM and the were established in 2014; the wiki is available in English and German.

 


 

 

The YaSM Manifesto

  • YaSM stands for "Yet another Service Management Model".
  • YaSM was developed as a streamlined service management framework and it is meant to stay that way. Users of YaSM are free to adapt the model to the specific needs of their organizations, for example by implementing only part of the model or by adding more sophistication where required.
  • The contents of the YaSM Wiki are and will always be available for free. You may use and share those contents provided you give appropriate credit (see the full Creative Commons license).

 

 

News and recent posts from the YaSM Blog

 

Notes

[1] YaSM® is a registered trademark of IT Process Maps GbR.
[2] ITIL® and IT Infrastructure Library® are registered trademarks of AXELOS Limited.
[3] COBIT® is a registered trademark of ISACA.
[4] USMBOK™ is a registered trade mark of Virtual Knowledge Solutions International Incorporated (VKSII).
[5] CMMI® and Capability Maturity Model® are registered trademarks of Carnegie Mellon University.

 

[ Infobox ]

Link to this page:
Languages: English | Deutsch
Image: The YaSM Wiki (.PNG)
Educational use:
  • Introductory information on YaSM.
  • Reference material on YaSM service management and ISO 20000.
  • Detailed guidance on YaSM process management.
Authors: Stefan Kempter   Author: Stefan Kempter, IT Process Maps GbR   and   Andrea Kempter   Author: Andrea Kempter, IT Process Maps GbR   -   IT Process Maps

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