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From YaSM Service Management Wiki
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Main Page

What is YaSM

YaSM Processes

YaSM Service Lifecycle Processes

YaSM Supporting Service Management Processes

YaSM Concepts

YaSM Terms (Data Objects)

YaSM Roles and Responsibilities

YaSM Process Metrics

YaSM Implementation

ISO 20000 (DIN ISO/IEC 20000)

YaSM and other Service Management Frameworks

VeriSM

SIAM

YaSM Service Management News